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Customer reviews: Simprosys Google Shopping Feed

The Google Shopping Feed app for Shopify helps merchants sync product data seamlessly to Google Shopping, maximizing reach and sales. This review covers its features, pricing, and real user feedback to help you decide if it’s the right fit for your store.

Reviews (3,963)

Overall rating
4.9

What Merchants Think

Overall, merchants express high satisfaction with Simprosys Google Shopping Feed. The app is praised for its functionality and ability to simplify Google Shopping management, although some users note a learning curve. The majority appreciate the exceptional customer support, which is highlighted as a standout feature. The app is considered a valuable tool for improving product visibility and sales on Google, with many users citing its effectiveness and reliability.

Key Strengths

  • Outstanding customer support, frequently praised for responsiveness and helpfulness.
  • Easy to use with seamless integration with Google Merchant Center.
  • Efficient syncing of product feeds without slowing down website performance.
  • Comprehensive features for feed customization and optimization.
  • Ability to manage multiple sales channels like Facebook and Instagram, apart from Google.

Common Concerns

  • Some users find the app interface not very intuitive initially.
  • A few reports of slow or unresponsive customer service in resolving issues.
  • App doesn't support certain languages (e.g., Chinese and some European languages) for multi-country deployment.
  • Concerns over detailed setup instructions and better training resources.
  • A section of users reported bugs or issues with data synchronization that require attention.

Final Thoughts

The Simprosys Google Shopping Feed app is well-received by merchants for its utility in managing Google product feeds and improving e-commerce efficiency. Despite occasional setup difficulties and language limitations, the app is considered an investment-worthy tool, particularly praised for its superior customer service. Its robust feature set and reliability make it highly recommended for Shopify store owners aiming to enhance their Google Shopping campaigns.

Urban Caps

Apr 29, 2025  on Shopify

Staff are very supported always happy to help whenever needed.. been with that guys for more than 3 years never disappointed.. Highly recommended thanks

ELITAI

Apr 28, 2025  on Shopify

The support team at Simprosys is absolutely amazing! They patiently helped me resolve a complex setup issue between Google Merchant Center feeds and languages. Special thanks to Ashvin for his professionalism, clear communication, and quick action. The app itself is very powerful and flexible, but what really makes the difference is their outstanding support. Highly recommend Simprosys to anyone who needs reliable feed management and a team that truly cares about your success!

M.A.D Apparel

Apr 28, 2025  on Shopify

I have just started using the app and find it to be very easy to use and the customer service provided is exceptional

SEATONES

Apr 28, 2025  on Shopify

Excellent service from Nehal, helped me through product feed questions with ease

Timber & Ties

Apr 25, 2025  on Shopify

We had a great experience with the Simprosys technical help desk who helped resolve a very technical issue that I would never have been able to resolve on my own. The Simprosys team helped to resolve that final enhanced conversion piece of the Google Ads, which can really be a struggle!

Mukola

Apr 25, 2025  on Shopify

The live chat is very instant and professional, thank you very much! By the way, it support 3 free feeds of different markets which are very useful if you want to target multi countires.

Les Petits

Apr 24, 2025  on Shopify

Ashvin was super helpful fixing an issue we encountered with tracking after a theme update! He then also helped on another query i had, in no time at help. Thank you! These guys are always super helpful and proactive, keep up the good work!

Zekira

Apr 24, 2025  on Shopify

Great application to launch ads and synchronize your products. The support team is reactive and efficient to fix any issue. I recommend it.

Rocket Ebikes

Apr 24, 2025  on Shopify

Excellent help to resolve my issue with tracking events

Home Gym Pro

Apr 24, 2025  on Shopify

App works perfectly. Easy set up once you've found your way around. Everything just worked for me and any time I did have any issues the support fixed the problem with clear, easy to understand steps. Couldn't ask for more

Forever Imprint Jewellery

Apr 23, 2025  on Shopify

Fantastic support. Nikinj stayed to help me fix my merchant product feed, which my own Google team couldn't help with and that I couldn't solve. Thanks so much

Tie Ur Knot

Apr 23, 2025  on Shopify

hugbel

Apr 23, 2025  on Shopify

amazing support, always here to help, and went beyond , thanks Smriti Sharma

Next Way USA

Apr 23, 2025  on Shopify

saving life app , great pricing .

Living with Luxury

Apr 22, 2025  on Shopify

Very good product once you get the hang of it. Needed help setting up the code and they did a great job.

Moustiqu'Out

Apr 22, 2025  on Shopify

Cool

Botanique Beauty

Apr 22, 2025  on Shopify

The best app with the friendliest and fastest support I've ever seen! Very good and highly recommended!

Peach Tights

Apr 22, 2025  on Shopify

Simprosys is great for your product feed. Even better is their responsive support.

LaserPecker.JP

Apr 22, 2025  on Shopify

Respond quickly and help me identify the issue patiently.

Artem Legrand

Apr 22, 2025  on Shopify

Great support! Great feature. Thanks Saad for your help :)

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