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Customer reviews: Simprosys Google Shopping Feed

Reviews (6,774)

Overall rating
4.9

What Merchants Think

Overall, merchants express high satisfaction with Simprosys Google Shopping Feed. The app is praised for its functionality and ability to simplify Google Shopping management, although some users note a learning curve. The majority appreciate the exceptional customer support, which is highlighted as a standout feature. The app is considered a valuable tool for improving product visibility and sales on Google, with many users citing its effectiveness and reliability.

Key Strengths

  • Outstanding customer support, frequently praised for responsiveness and helpfulness.
  • Easy to use with seamless integration with Google Merchant Center.
  • Efficient syncing of product feeds without slowing down website performance.
  • Comprehensive features for feed customization and optimization.
  • Ability to manage multiple sales channels like Facebook and Instagram, apart from Google.

Common Concerns

  • Some users find the app interface not very intuitive initially.
  • A few reports of slow or unresponsive customer service in resolving issues.
  • App doesn't support certain languages (e.g., Chinese and some European languages) for multi-country deployment.
  • Concerns over detailed setup instructions and better training resources.
  • A section of users reported bugs or issues with data synchronization that require attention.

Final Thoughts

The Simprosys Google Shopping Feed app is well-received by merchants for its utility in managing Google product feeds and improving e-commerce efficiency. Despite occasional setup difficulties and language limitations, the app is considered an investment-worthy tool, particularly praised for its superior customer service. Its robust feature set and reliability make it highly recommended for Shopify store owners aiming to enhance their Google Shopping campaigns.

Machinehead Moto

Apr 10, 2025  on Shopify

⭐️⭐️⭐️⭐️⭐️ 5 Stars for Simprosys! The app is powerful, but what really sets it apart is the brilliant support team. I hit a wall trying to bulk-filter and correct GTIN entries across my feed — they stepped in and sorted it in no time. Super responsive, clear, and genuinely helpful. Couldn’t recommend them more!

The Aussie Man

Apr 10, 2025  on Shopify

The agents are really helpful. I forgot the name of the first one, he's also helpful. The latest was Mehul. Thank you so much for the help.

EWELRY&CO.

Apr 10, 2025  on Shopify

All works well. Support very helpful. Thanks

Timeusb-DE

Apr 09, 2025  on Shopify

Very good, very timely response

Flame Crafters

Apr 09, 2025  on Shopify

Been using the app for just under 2 years - First time experienced an issue (User error), the assistance was there straight away to assist. Not all apps are equal, but they show their worth when there is valuable support behind them. Many thanks Simprosys team!

Wild Oak Trail

Apr 09, 2025  on Shopify

Extremely helpful customer support! Everytime I have a question, they help right away, much appreciated!

Father and Daughter Jewelry

Apr 09, 2025  on Shopify

Nikunj from support resolved my issue very quickly — thank you!

MAGCOMSEN

Apr 09, 2025  on Shopify

Ashvin is the most patient and professional technician I have ever met. I will continue to use this plugin and recommend it to all the store owners I know.

ANNS BEAUTY SUPPLY

Apr 08, 2025  on Shopify

I received outstanding and accurate customer service from Ashvin—truly appreciated! This app has been incredibly helpful in guiding us through Google Ads. It's a must-have for anyone looking to simplify and optimize their ad strategy.

Tilewave

Apr 08, 2025  on Shopify

Ergo Heights

Apr 08, 2025  on Shopify

Sachin was extremely helpful and professional thank you

Bon Bon

Apr 08, 2025  on Shopify

Great app! Update your Google Shopping Feed very quickly, and don't have to update Shopify also.

Toy Heroes

Apr 07, 2025  on Shopify

Wir sind mit der App von Simprosys rundum zufrieden! Die Einrichtung war super unkompliziert und die App hat uns enorm viel Arbeit abgenommen. Viele Abläufe, die sonst manuell erledigt werden müssten, laufen jetzt automatisiert und effizient – das spart nicht nur Zeit, sondern auch Nerven. Besonders hervorheben möchten wir den exzellenten Kundenservice: Das Support-Team ist bei jedem Schritt an unserer Seite gewesen und hat uns geduldig und kompetent geholfen, alles korrekt aufzusetzen. Man fühlt sich wirklich gut betreut und verstanden – das ist heutzutage nicht selbstverständlich! Auch der Preis ist absolut fair und angemessen für das, was die App leistet. Für uns steht fest: Wir werden diese App auch in Zukunft weiter nutzen. Eine klare Empfehlung für alle, die ihre Feeds für Google Shopping & Co. professionell und einfach managen möchten!

Aspen & Birch

Apr 04, 2025  on Shopify

It just works! Great support too - whenever I've encountered an issue they've been super responsive (Sachin was a great help to me today).

Longevity Based

Apr 04, 2025  on Shopify

Fantastic app. Customer support is superb

Performance Reel

Apr 03, 2025  on Shopify

We have used this app for several years. It works perfect and the tracking implementation is great. On a few occasions we needed support they were excellent

FRAGMENT STUDIO

Apr 03, 2025  on Shopify

Vsiako

Apr 03, 2025  on Shopify

Great app; great support! Very excited!

UV-Blocker

Apr 02, 2025  on Shopify

Support is awesome!

Felixdecor

Apr 02, 2025  on Shopify

The plugin links to GMC, and the ability to synchronize the product is very useful, and will also alert me to problems with the product so I can address and adjust it in a timely manner. Highly recommended!

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