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Customer reviews: Simprosys Google Shopping Feed

The Google Shopping Feed app for Shopify helps merchants sync product data seamlessly to Google Shopping, maximizing reach and sales. This review covers its features, pricing, and real user feedback to help you decide if it’s the right fit for your store.

Reviews (3,963)

Overall rating
4.9

What Merchants Think

Overall, merchants express high satisfaction with Simprosys Google Shopping Feed. The app is praised for its functionality and ability to simplify Google Shopping management, although some users note a learning curve. The majority appreciate the exceptional customer support, which is highlighted as a standout feature. The app is considered a valuable tool for improving product visibility and sales on Google, with many users citing its effectiveness and reliability.

Key Strengths

  • Outstanding customer support, frequently praised for responsiveness and helpfulness.
  • Easy to use with seamless integration with Google Merchant Center.
  • Efficient syncing of product feeds without slowing down website performance.
  • Comprehensive features for feed customization and optimization.
  • Ability to manage multiple sales channels like Facebook and Instagram, apart from Google.

Common Concerns

  • Some users find the app interface not very intuitive initially.
  • A few reports of slow or unresponsive customer service in resolving issues.
  • App doesn't support certain languages (e.g., Chinese and some European languages) for multi-country deployment.
  • Concerns over detailed setup instructions and better training resources.
  • A section of users reported bugs or issues with data synchronization that require attention.

Final Thoughts

The Simprosys Google Shopping Feed app is well-received by merchants for its utility in managing Google product feeds and improving e-commerce efficiency. Despite occasional setup difficulties and language limitations, the app is considered an investment-worthy tool, particularly praised for its superior customer service. Its robust feature set and reliability make it highly recommended for Shopify store owners aiming to enhance their Google Shopping campaigns.

Keay Vital Parts

Jun 19, 2025  on Shopify

I've been using this service for two weeks now, and it's been an absolute lifesaver! I was really struggling with the complexities of Google Ads, Merchant Centre, product feeds, data sources, and CSS. It all felt incredibly confusing. However, the team at Simprosys have been incredibly helpful. They've done a fantastic job of getting my account back on track and ensuring everything is running smoothly. I've specifically been speaking with Nilesh, who has been exceptionally patient and helpful throughout. So far, I'm genuinely very happy with both the app and the excellent service and support I've received.

Domorra

Jun 19, 2025  on Shopify

I am extremely happy with the Simprosys support, as always. I have been using their app for years, for all of my stores. They always provide the best cs from day 1. They never disappoint.

ORIWHIZ

Jun 18, 2025  on Shopify

I like them, very helpful and problem solve attitude,thanks again!

LunrLighting

Jun 18, 2025  on Shopify

Excellence customer service and good data feedback!

Dice Envy

Jun 17, 2025  on Shopify

Customer Service has been A+++ so far - still figuring this thing out but very thankful to Ashvin Prajapati for the quick and useful help!

San Bélle

Jun 17, 2025  on Shopify

Best Shopify App for Google Shopping etc. Absolute must have. Support is great

The Soccer Factory

Jun 17, 2025  on Shopify

Lovecars

Jun 17, 2025  on Shopify

Amazing support!

Laurnt

Jun 16, 2025  on Shopify

simprosys has given me exceptional help since the beginning. Not only with the app, but with GMC issues like website need improvement errors and website checks. They always try to give the best help possible and really go in depth. Quick responses, and really knowledgeful about the google merchant center. I wan't to thank Sachin Vaghela for checking my store and identifying mistakes that could have led to gmc errors

Tidystands

Jun 16, 2025  on Shopify

Amazing app and amazing support! Any issues I've had they've always been there to fix straight away- thank you!

UtopiaLifeStudio

Jun 16, 2025  on Shopify

Nice app

Varenzo.nl

Jun 13, 2025  on Shopify

Good app with good support

Wandering Spirits Global

Jun 13, 2025  on Shopify

Simprosys enabled me to easily set up my Merchant feed for multiple countries/marketplaces. Their help desk/support is fast to respond. Would definitely recommend for getting your shopping feed set up if you're using multiple markets.

Griqos

Jun 13, 2025  on Shopify

The app does what it's supposed to do, and the support is super helpful.

Aztec Leisure

Jun 13, 2025  on Shopify

Excellent service and support, Ashvin helped us set up our tracking tags and was very helpful.

Well Read Company EU

Jun 12, 2025  on Shopify

Excellent App, use it on 3 of my stores. And the support is real, not imaginary. Swift and to the point. Recommend.

DragonStone

Jun 12, 2025  on Shopify

I want to give special thanks to Sachin Vaghela for his outstanding support. He has been very responsive and has effectively resolved the issues I encountered. As a paying customer, I truly appreciate the convenience this software brings, largely thanks to his help. I highly recommend it!

Ezcustomize

Jun 12, 2025  on Shopify

Amazing app and excellent support! This app made it so easy to sync my products with Google Shopping. The interface is user-friendly and works perfectly with Shopify. The support team is extremely helpful — they resolved an internal error quickly and professionally. Highly recommended for anyone managing a product feed!

SuperGuns.UK

Jun 11, 2025  on Shopify

Great app and great live chat customer service by Sachin Vaghela!

M4 DEAL

Jun 10, 2025  on Shopify

Great app and perfect customer service! Thank you !

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