Reviews: Simprosys Google Shopping Feed

Customer reviews: Simprosys Google Shopping Feed

Reviews (6,596)

Overall rating

4.9

5

607
4

9
3

2
2

3
1

22

What Merchants Think

Overall, merchants express high satisfaction with Simprosys Google Shopping Feed. The app is praised for its functionality and ability to simplify Google Shopping management, although some users note a learning curve. The majority appreciate the exceptional customer support, which is highlighted as a standout feature. The app is considered a valuable tool for improving product visibility and sales on Google, with many users citing its effectiveness and reliability.

Key Strengths

Outstanding customer support, frequently praised for responsiveness and helpfulness.
Easy to use with seamless integration with Google Merchant Center.
Efficient syncing of product feeds without slowing down website performance.
Comprehensive features for feed customization and optimization.
Ability to manage multiple sales channels like Facebook and Instagram, apart from Google.

Common Concerns

Some users find the app interface not very intuitive initially.
A few reports of slow or unresponsive customer service in resolving issues.
App doesn't support certain languages (e.g., Chinese and some European languages) for multi-country deployment.
Concerns over detailed setup instructions and better training resources.
A section of users reported bugs or issues with data synchronization that require attention.

Final Thoughts

The Simprosys Google Shopping Feed app is well-received by merchants for its utility in managing Google product feeds and improving e-commerce efficiency. Despite occasional setup difficulties and language limitations, the app is considered an investment-worthy tool, particularly praised for its superior customer service. Its robust feature set and reliability make it highly recommended for Shopify store owners aiming to enhance their Google Shopping campaigns.

My Store

Oct 17, 2024 on Shopify

This app is easy to use, and the customer service is extremely helpful.

Lumissence

Oct 16, 2024 on Shopify

The app is excellent for syncing our catalog with Merchant Center. The customer support is outstanding. We received real-time assistance via chat as we were within their working hours, which is very efficient. Abhishek was incredibly helpful, staying 30 mins past his shift to complete our integration. Nilesh also provided great support with setting up feeds for additional countries and adjusting our current feed. Our feed is now approved by Google. Contrary to any negative claims, their customer support is both reliable and efficient.

Lijntekening

Oct 16, 2024 on Shopify

Perfect support, a good plugin. I always use this one.

Beyond Reading

Oct 16, 2024 on Shopify

Beverage Depot

Oct 16, 2024 on Shopify

Best app for google shopping hands down the support is also top notch, use it for all my stores. Thanks a lot!

Beaumonde

Oct 16, 2024 on Shopify

Excellent App. Using on 3 of my websites for not only managing the feed across GMC & FB, but also for conversion tracking. What really stands out, though, is the outstanding customer service and response time. Highly recommended

Fortstep

Oct 15, 2024 on Shopify

good job

CATREATS

Oct 15, 2024 on Shopify

A+++++ Helpful People Never Say No

Imaginisms

Oct 14, 2024 on Shopify

The support is really quick and helpful whenever I have questions regarding GMC and submitting products

Secure Nest Technologies

Oct 13, 2024 on Shopify

Easy setup, everything in one place.. Live support was quick and helpful.. Thank you..

Atelier RMR Montreal

Oct 10, 2024 on Shopify

Great application for GMC & Tracking - Competent Customer Support I highly recommend.

Petsofsweden

Oct 10, 2024 on Shopify

Got the best support from Saad. The app is flawless and can put my sincere 5/5 review for both the app and the support!:)

Morbidello

Oct 09, 2024 on Shopify

the support chat is very good , they resolve any issue very quick

Teeny Pandas

Oct 09, 2024 on Shopify

Ajit from Simprosys was extremely helpful and patient with the issues i was facing with my products on GMC and walked me through step by step on how to get it sorted. Have yet to truly use the app and its functionalities, but the customer support is excellent !!

My Store

Oct 09, 2024 on Shopify

The support and knowledge from the Simprosys team specially from Siddharthan agent is the best. All issues I had were quickly resolved over live chat. Highly recommend this app.

Forge Bros

Oct 08, 2024 on Shopify

The app is highly effective. I have utilised it in my other Shopify stores with great success. However, what sets Simprosys app apart is the exceptional level of support it provides. Considering the recent regulations imposed by Google Merchant, there is a 50-50 chance that your new website may face suspension. Nevertheless, with the invaluable support and guidance offered by Simprosys app, there is a significant likelihood that this issue can be resolved.

Margo & Plum

Oct 08, 2024 on Shopify

Ankita was extremely helpful when we had a query about Shopify markets. Quick to respond and very clear in her response as to how to resolve the issue. Highly recommend!

Paperka.pl

Oct 07, 2024 on Shopify

Best app, best support. 10/10

SolitaireMart

Oct 07, 2024 on Shopify

Good Support

masteroutdoorcooks

Oct 07, 2024 on Shopify

The simprosys app is a great app with all the needed features to support our google Ads etc. Excellent customer experience from Sachin who was supportive to us in looking into our requirements and providing the needed support and guidance, with patience, attention to details and great knowledge of the app. A valuable addition to the Team, keep it up!