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Customer reviews: Simprosys Google Shopping Feed

Reviews (6,781)

Overall rating
4.9

What Merchants Think

Overall, merchants express high satisfaction with Simprosys Google Shopping Feed. The app is praised for its functionality and ability to simplify Google Shopping management, although some users note a learning curve. The majority appreciate the exceptional customer support, which is highlighted as a standout feature. The app is considered a valuable tool for improving product visibility and sales on Google, with many users citing its effectiveness and reliability.

Key Strengths

  • Outstanding customer support, frequently praised for responsiveness and helpfulness.
  • Easy to use with seamless integration with Google Merchant Center.
  • Efficient syncing of product feeds without slowing down website performance.
  • Comprehensive features for feed customization and optimization.
  • Ability to manage multiple sales channels like Facebook and Instagram, apart from Google.

Common Concerns

  • Some users find the app interface not very intuitive initially.
  • A few reports of slow or unresponsive customer service in resolving issues.
  • App doesn't support certain languages (e.g., Chinese and some European languages) for multi-country deployment.
  • Concerns over detailed setup instructions and better training resources.
  • A section of users reported bugs or issues with data synchronization that require attention.

Final Thoughts

The Simprosys Google Shopping Feed app is well-received by merchants for its utility in managing Google product feeds and improving e-commerce efficiency. Despite occasional setup difficulties and language limitations, the app is considered an investment-worthy tool, particularly praised for its superior customer service. Its robust feature set and reliability make it highly recommended for Shopify store owners aiming to enhance their Google Shopping campaigns.

Botnia

Dec 18, 2024  on Shopify

Carnival Candies & Ice Cream Inc.

Dec 18, 2024  on Shopify

Best app!!

Appliance Haven

Dec 17, 2024  on Shopify

The support team has been a pleasure to work with and provide excellent service and assistance. Will continue to use this app as it meets my stores needs.

Design2clothing

Dec 17, 2024  on Shopify

Google Merch: Shopping can feel like navigating a daunting maze. Simprosys turned my nightmare into a seamless experience.

OMOM

Dec 17, 2024  on Shopify

Great app, fantastic support!! I really reccomend it!

Ritherdon

Dec 17, 2024  on Shopify

The app works well and the support is brilliant. Always responsive and timely. You can always talk to a real person, very polite and attentive. They will check all your settings to make sure everything is working correctly. Their documentation is also easy to follow and comprehensive.

Lama Retail

Dec 17, 2024  on Shopify

The team is really helpful. Abhishek helped me out setting up the feed. He was patient as I had too many questions to ask. Thank you.

Tartan Today

Dec 17, 2024  on Shopify

Good

6ixmerchandise

Dec 16, 2024  on Shopify

Saad and Hemant were best really recommend them to consult.

STARESSO

Dec 16, 2024  on Shopify

Excellent after-sale service, and instant support. Thanks for having this great app.

Dasuro

Dec 16, 2024  on Shopify

Un service client au TOP. Merci à Ashvin d'avoir pris le temps de répondre à mes problèmes avec expertise !

Hypergrind Coffee

Dec 16, 2024  on Shopify

Brilliant app and fantastic support to match. Sachin was quick and efficient at resolving an issue we had with duplicate products in our Google Merchant Centre feed.

Pyramid Parts Co.

Dec 15, 2024  on Shopify

So far so good, just started using it and all works well, had to contact support for an integration issue and they fixed it instantly. So far very happy.

Rapid Surf & Ski

Dec 13, 2024  on Shopify

Customised service is great. Their team is very supportive to assist with optimising the feed.

Theprimefurniturestore

Dec 12, 2024  on Shopify

⭐️⭐️⭐️⭐️⭐️ Exceptional App & Outstanding Support! Simprosys Google Shopping Feed is an absolute game-changer! The app is incredibly user-friendly and packed with features that simplify the process of managing feeds for Google Shopping. What truly stands out, however, is the customer support. A special shoutout to Abhishek Tiwari, who went above and beyond to assist me. His expertise, patience, and willingness to resolve my queries were nothing short of amazing. It’s rare to find such dedicated support, and it made my experience with Simprosys even better. If you're looking for a reliable app with top-notch support, look no further! Highly recommend it to anyone managing Google Shopping feeds.

Stoneston - Feuerschalen und Gartendeko

Dec 12, 2024  on Shopify

Works. Great and quick support.

CelluBella

Dec 12, 2024  on Shopify

Great app and nice support

Dressystars

Dec 12, 2024  on Shopify

客服反应很快,使用起来也很方便

All Funda

Dec 11, 2024  on Shopify

amazing support by nilesh, highly recommend the app

Iluminoir

Dec 11, 2024  on Shopify

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