Where Knowledge Meets Innovation
OneTap connects your Gmail inbox to Shopify so your team can handle customer email without switching tabs. When you open a message, OneTap drafts a reply in the customer's language and your tone, and detects what the customer needs. It then prepares the matching Shopify action: status, refund, cancellation, address change, discount code or return. Any action that changes an order is shown for review and runs only after a team member approves it. Order and customer details sit beside the email.
Advanced Helpdesk: FAQ builder, help center, support widget...
24/7 AI customer support for Shopify: calls, messages, and...
The AI-powered inbox for growing teams
Automate Shopify support, reduce workload, and deliver 24/7...
Wix Apps
Ecwid Apps
BigCommerce Apps
AI Agents
