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Customer reviews: Consentmo GDPR Compliance

Develop by Consentmo

GDPR Backpack helps Shopify merchants comply with EU data protection laws. This review covers its features, pricing, and real user feedback to help you decide if it’s the right app for your store.

Reviews (1,543)

Overall rating
5

What Merchants Think

Overall, merchants are highly satisfied with the Consentmo GDPR Compliance app. It is praised for simplifying the complex process of GDPR compliance, offering excellent customer support, and providing a user-friendly interface. Merchant feedback highlights the app as essential for businesses within the EU needing to ensure compliance with data protection regulations.

Key Strengths

  • Outstanding customer support, especially from representatives like John, Georgi, and Zeus.
  • Ease of installation and configuration.
  • Comprehensive, user-friendly guidance and tutorials.
  • Highly customizable privacy and cookie consent features.
  • Real-time updates and compliance tracking features.

Common Concerns

  • Some users initially found the setup process daunting due to the complexity of GDPR regulations.
  • A few inconsistencies between help pages and Shopify menus can pose challenges during installation.

Final Thoughts

The Consentmo GDPR Compliance app receives strong commendations for its effectiveness in ensuring GDPR compliance in a straightforward manner. Merchants are quick to recommend the app due to its robust support and easy adaptability to business needs. Given its comprehensive feature set and stellar support team, the app remains a highly recommended solution for businesses aiming to comply with GDPR regulations effectively.

The Wine List

Oct 06, 2024  on Shopify

App works great and the support is super. Quick response and very clear guidelines! Highly recommended

Rollendoktor

Oct 03, 2024  on Shopify

Sehr gute App. Die Einstellungen waren auch für mich als Leihen sehr einfach und übersichtlich. Der Support ist einfach 1A und konnte mir sehr schnell helfen.

Fauteuil-à-Bascule.com

Oct 02, 2024  on Shopify

Le support client est très réactif et très arrangeant! Ils m'ont aidé à paramétrer correctement l'application pour m'assurer de répondre correctement aux attentes de consentement en vigueur!

Ocean & Sun

Oct 02, 2024  on Shopify

They went to great lengths to help me with my problem. In the end, the problem was solved. Very friendly and helpful staff

Kearsley

Oct 02, 2024  on Shopify

Support was wonderful and helped me in two sessions this evening and night. They were very patient, clear and supportive. I am a total newbie and this and own my business, but the web designers I have hired over the years have not been good. So, I am doing it all myself and learning a ton on the way.

Donya's Florals

Oct 01, 2024  on Shopify

The service team and application onboarding instructions were spectacular!! Most of all, the app is affordable and works as intended. Thanks

Woolkind

Sep 30, 2024  on Shopify

Great app and the team are super helpful. I can rest assured that my websites compliance info is all up to date!

DMSTECHMART

Sep 30, 2024  on Shopify

We have tried several apps but this is the best both for functionality and for the guides that are made available and for the efficiency of the support. Recommended 100%

Beauty Garden

Sep 29, 2024  on Shopify

Seems to do everything that one needs from GDPR complience app and it has a free option for <10k impressions. That makes it great for small pages or for people who want to test the plugin properly before spending the money on it. We received a fast live-chat help during the install that helped us confirm our Google consent V2 setup was correct.

Timber & Trace

Sep 26, 2024  on Shopify

I am very impressed with this app. The support is execellent and they got me up and running quickly.

Sophie Stone

Sep 26, 2024  on Shopify

Great app and exceptional support! The app does what it is supposed to do very well and in case you run into any problem their chat support is nothing but fantastic- fast & clear!

Cracking Racking Group LTD

Sep 25, 2024  on Shopify

Customer support is on point, quick to respond and resolve your issues in a timely manner. No waiting 3-5 working days for a response. Great app, easy to use, highly customisable and is highly recommended!

MittNamnhalsband

Sep 24, 2024  on Shopify

We just downloaded the app and had a custom design request. They replied within minutes and solved it for us! We highly recommend using Consentmo.

Eoleaf

Sep 23, 2024  on Shopify

Great app, has all the features one could need, and the customer service is stellar: responsive, qualified and happy to help. We're thrilled.

completeorganics GmbH

Sep 19, 2024  on Shopify

Great, fast and very friendly service! Problem was solved within a few minutes :) Highly recommended!

Spoon Moment

Sep 19, 2024  on Shopify

Great app, very easy to implement and I was helped by John very quickly to do the set up for our shop!

Studio Couleur

Sep 18, 2024  on Shopify

Great app ! Enable full customisation of the cookie bar, including in terms of design. And customer support is great. I recommend it !

aest.

Sep 16, 2024  on Shopify

Seitdem ich diese App installiert habe, habe ich merkwürdige Zugriffe aus den USA, die meinen Webseiten Traffic nach oben treiben, sodass ich den Plan nun erhöhen müsste und zu einem bezahlten Plan wechseln muss. Schon ein komischer Zufall.

KenJo Sabers

Sep 15, 2024  on Shopify

Tried multiple apps but sticked with Consentmo for cookie compliance. They offer lots of features and frequent updates with more functions. It allows me to configure the cookie bar behaviour, design and tekst for specific cookies and such. Easy integration, fast customer service, great GA4 compliance automated integration. Recommended app.

FuzWeb

Sep 12, 2024  on Shopify

Georgi was quick to provide me with clear instructions and when things got too complicated he stepped in and swiftly got everything up and running. Highly recommend this team as they are dedicated to providing a quality app that actually works and when it doesn't they step up and resolve the matter. They are a serious company that I recommend.

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