Friendbuy: Referrals & Loyalty

Name: Friendbuy: Referrals &amp; Loyalty Introduction Video
Uploaded: 2024-03-31T19:10:27Z
Duration: 1 min 33 s
Description: Referral and Loyalty Programs for Leading E-commerce Brands

Develop by Friendbuy, Inc

Free plan available

Referral and Loyalty Programs for Leading E-commerce Brands

Customizable templates

Seamless integrations

Track conversions

Comprehensive analytics

Fraud detection

Loyalty widgets

Concurrent a/b testing

Referral widgets

Automatic code injection

About Friendbuy: Referrals & Loyalty

Launched Jan 19, 2023

Built by Friendbuy, Inc

Email :

[email protected]

Address

5900 Wilshire Blvd, Los Angeles, CA, 90036, US

Website Privacy policy FAQ

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Introduction Video

Description

Increase customer acquisition and retention with referral and loyalty programs

Acquire new customers at a jaw-droppingly low CPA through word-of-mouth referrals, and increase customer retention with personalized loyalty rewards. Friendbuy automatically injects Friendbuy code into Shopify themes and checkout pages, so you can display referral and loyalty widgets and track conversions. Plus, you can seamlessly integrate your referral and loyalty programs throughout your customer journeys with our robust integrations.

Customizable Referral Program and Loyalty Program templates to get live fast
Comprehensive reporting, analytics, and concurrent A/B testing
Reliable fraud detection that prevents self referrals, and accounts for returns

Pros

Enables customer acquisition at a low cost per acquisition (CPA) through word-of-mouth referrals
Increases customer retention with personalized loyalty rewards
Automatically integrates with Shopify themes and checkout pages for seamless functionality
Facilitates tracking of conversions and referral activity
Offers robust integrations to extend reach across customer journeys
Provides customizable templates for referral and loyalty programs, allowing for quick deployment
Includes comprehensive reporting and analytics tools, along with A/B testing capabilities
Equipped with reliable fraud detection to prevent self-referrals and manage returns

Cons

Potential dependency on Shopify for full functionality, limiting use for non-Shopify stores
The automatic injection of code may cause compatibility issues or require specific configurations
May require initial setup and learning curve for users unfamiliar with referral and loyalty programs
Potential for fraudulent activity despite fraud detection, which may require ongoing monitoring

Top Helpful Reviews

Distacart

Feb 06, 2024 on Shopify

Beware if you can’t afford to give a referral bonus of at least 30% of the order value. This app will not work for you! The least you can work with is a one year contract. So, be very careful and remember that you cannot cancel in between. The support is non existent after the initial installation. Friendbuy team made false promises in terms of the ROAS expected and got us into a 6 month contract (we had negotiated hard for a 6 month contract). We had asked for an early cancellation given that we are a small business, but they didn’t agree. They might meet their sales targets this way, but hurting small businesses this way is not good for them in the long run. The only reason for an extra star is because their software is pretty decent in its functionality, but certainly overpriced.

Z SUPPLY

Sep 18, 2023 on Shopify

Friendbuy referrals has been a great service for our site. It was easy to install & the customer service has always been top notch. The system works seamlessly for us with little upkeep on our end. There are a lot of options to customize and channels to gain revenue & referrals. We've only scratched the surface so far on all the options available but we plan on utilizing them in the upcoming marketing plans to continue our net new user acquisition growth along with rewarding our best customers.