Shopify FreeGifts App Review: Features, Pros & Cons

Customer reviews: BOGOS: Free Gift Bundle Upsell

The Shopify FreeGifts app helps merchants increase sales by offering free gifts with purchases. This review covers its features, pros, cons, and real user experiences to help you decide if it's right for your store.

Reviews (3,151)

Overall rating

5

2,115
4

46
3

4
2

4
1

11

What Merchants Think

The "BOGOS.io Free Gift BOGO Bundle" app has received overwhelmingly positive feedback from merchants. Users appreciate its seamless integration with their stores, ease of use, and the ability to set up complex promotions effortlessly. The support team, particularly Mina, Anne, and Daniel, receives high praise for their responsiveness and helpfulness. This team ensures that issues are resolved quickly, providing tailored solutions to meet specific business needs.

Key Strengths

Exceptional customer support, notably from Mina, Anne, and the team, ensuring quick resolutions.
Ease of setup and use, making it accessible even for novices.
Seamless integration with existing store systems and functionalities.
Highly customizable, allowing for specific promotional setups and configurations.
Frequent updates and additional features to enhance app functionality.

Common Concerns

Initial setup complexity for some users, requiring support assistance.
Limitations noted in specific promotional types, such as "buy one get one at a discount."
Design customization options could be broader, limited to color adjustments.

Final Thoughts

Overall, the "BOGOS.io Free Gift BOGO Bundle" app is well-received by users for its effectiveness in running promotional campaigns. The user-friendly design, coupled with unparalleled support from the team, makes it a valuable tool for increasing store average order value and engaging customers with promotional offers. While some specific customization needs may arise, the app's continued improvements and responsive support structure ensure merchants can effectively leverage its functionalities.

Frannie's Hair

Apr 10, 2024 on Shopify

The customer service so far is great, especially Anne and Brian. I'm still testing out all the app features but I like it so far

Number One Caviar

Apr 09, 2024 on Shopify

Great app, easy to use, great support also! Mina (customer rep team) was super helpful, and answered all of the questions I've had to the best of her abilities. Highly recommend.

Wuwa Slimes

Apr 07, 2024 on Shopify

Their customer service and staff are truly amazing! Helped me resolve technical issues with this plugin and my website theme

Barbarella

Apr 07, 2024 on Shopify

Mina was a great help, going out of her way to locate a developer even on the weekend to help me customize the look and feel on my store, really good and fast CS. Thank you Mina

Fjäll & Fena

Apr 06, 2024 on Shopify

The app itself is easy to use, understand and navigate thru so it fits my needs just fine. But it is the customer support that is world-class. Mina in support helped me on a Saturday very quickly and even made suggestions that I myself missed that made the experience a whole lot better.

YUVEA

Apr 05, 2024 on Shopify

Gute App, schnell und einfach konfigurierbar. Überstzungen und Regel leider nicht immer einfach zu verstehen. Support hingegen super (schnelle und gute Unterstützung, sehr freundlich).

Streetwise + Conscious

Jan 31, 2024 on Shopify

Brilliant app and excellent customer service. 10/10 from start to finish as the app works really well and they are on hand to fix when needed!!

All Purpose Creams

Jan 22, 2024 on Shopify

I thought I had left a 5 star review a year ago, but this is an outstanding app the customer service is bar none. The new update is even better than before and they (David) helped set my new store up seamlessly. Couldn't be happier with this and the results that the BOGO have had on my store's top and bottom line. Only wish I would have downloaded it sooner. :)

Murdock London

Jan 18, 2024 on Shopify

Really helpful app, easy to install and use and the support is above and beyond. Mina was very friendly and quick to help us to create new offers and update the app version. Highly recommend.