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Customer reviews: Fontify: Google & Custom Fonts

Develop by Nitro Apps

Reviews (1,246)

Overall rating
4.9

What Merchants Think

Fontify: Google & Custom Fonts is generally well-received by merchants who use it to add custom fonts to their Shopify stores. The app is praised for its straightforward functionality and the ability to significantly enhance the visual appeal of online shops without requiring extensive coding skills. While there are occasional reports of initial setup challenges, merchants highlight the app's excellent customer service as a key factor in resolving issues quickly. Support staff like Anna, Jade, Eric, and others receive frequent commendations for their patience and expertise.

Key Strengths

  • Easy to import and implement custom and Google fonts.
  • Excellent and responsive customer support, praised for being prompt and patient.
  • User-friendly interface suitable for beginners.
  • Effective for adding custom fonts without the need for extensive code knowledge.
  • Support for custom fonts adds variety and personalization options for store owners.

Common Concerns

  • Some merchants find the need for entering CSS codes challenging.
  • Initial setup may be confusing for those unfamiliar with custom elements.
  • Pricing concerns when considering multiple stores.

Final Thoughts

Fontify: Google & Custom Fonts is considered a valuable tool for Shopify merchants looking to customize their store's typography. While there are minor hurdles during initial installation and setup, the app's user-friendly design and exceptional support team help overcome these barriers. The ability to achieve professional and personalized aesthetics without in-depth coding makes Fontify a recommended tool for store owners aiming to enhance their site's visual appeal.

PlanetBox

Jun 29, 2024  on Shopify

Great customer service from Susan. I have a highly customized Shopify site, and I didn't think an app could add the fonts that I needed. I requested help, and abracadabra Susan showed up and saved the day!

Cobwebs Of The Mind

Jun 24, 2024  on Shopify

This little app is an excellent addition to a store. It will handle general and particular font needs. Two times, I wanted to apply a font to a very specific area on the screen. The last time I contacted support, Jade was accommodating, and in two minutes, it was all sorted out. I have never waited more than 5 minutes for support, and it is always with a smile. Jade was excellent, and so was the rest of the team. It is an excellent app at a great price (I use the paid edition) and can add to the UX/UI visual quality of your store.

Princess Garments

Jun 21, 2024  on Shopify

i had an issue and contacted support immediately i was responded by lily and she was really helpful and supported me till the issue was solved

SNACA

Jun 18, 2024  on Shopify

Fairly straight forward...sometimes tricky to have apply exactly where you want. Solid support via chat if you run into issue.

Powerbite B.V

Jun 05, 2024  on Shopify

I had a question about changing the font style of the Google font I just installed, and Jade helped me within minutes. It works like a charm! Excellent service, even though we're not using the paid version.

Bamboo Living

Jun 03, 2024  on Shopify

Jade was very prompt with her responses and provided me with code that fixed my issues right away, enabling me to customize my Shopify theme quickly and easily. Thank you very much Jade!!

Hit the Bottle polishes

Jun 02, 2024  on Shopify

Fantastic, pretty easy to use app! You don't have to edit any code to install your desired font! Yay! Although I did need the app team to help me adjust the settings for headings only. Jade was onto it and had it fixed in minutes! Highly recommended!

Saifaa Thailand

May 30, 2024  on Shopify

I was about to pull my hair out over trying to do the code method of installing a custom font. I tried for a day and a half and nothing worked. Anyway I intalled this app customer service reached out and asked if I needed help. Super nice guy named Andy guided me through the whole process and guess what... it worked like a charm. If you need a custom font in a non-English language don't try and be a hero, just install this app.

Maté Factor

May 28, 2024  on Shopify

You are and awesome support team & you all have a great price plan and customer service is 5 star ***** JADE is the best!!! She Rocks The House! Sincerely Haqinai

Supps On Deck

May 27, 2024  on Shopify

This is the best customer service support I’ve seen. I worked with Lily to do some specific fonts I wanted adjusted and she did it quickly and efficiently. I appreciate her going above and beyond

Waxhouse Candle Co.

Apr 23, 2024  on Shopify

Susan helped me to achieve some results by adding custom fonts to my store that I couldn't figure out. Her help was fantastic; she worked with me to help me achieve my goal. I love this company! Thank you Susan :)

CusiSnapped

Apr 22, 2024  on Shopify

Fontify offers a fantastic selection of both Google and custom fonts, making it easy to find the perfect style for any project. The interface is user-friendly, and the integration with various platforms is seamless. I especially appreciate the option to upload custom fonts. Overall, Fontify is a must-have tool for designers and developers alike. Lily

L'Armoire Poéthique

Apr 17, 2024  on Shopify

I had some troubles to take the app in hand and Lily was so helpful. She took a little time to identify the issues and fix them with a professional attitude. Really useful app and great customer service, I strongly recommend this app !

FWBEAUTY

Apr 17, 2024  on Shopify

Apps working great, saves having to mess with code manually! Had some issues Lily was very responsive and patient with me!

The French Concierge

Apr 12, 2024  on Shopify

Jade is perfect, very professional ! She help me so much today and i want to thanks her for is nice attitude ! The french concierge,

Cuddli

Apr 11, 2024  on Shopify

everything worked great and a very smooth experience. The support team is amazing with their fast responses and accurate information!

Airluxe

Apr 03, 2024  on Shopify

Great app, working very good! amazing support team that helps quickly with everything, Very recommened!

Creative Capes

Mar 27, 2024  on Shopify

The app is simple to use. I used chat support since I am nervous about messing with my theme. No waiting time for assistance and was able to get my google font on my site without any coding.

bucklings

Mar 25, 2024  on Shopify

FAST service ISSUE resolved FAST had a problem within my translate app, for which new settings couldn't be applied... The Fontify team stormed my store, took it apart, and now I have the most convincing fonts of the whole Shopify universe.

Baroo Solid Cosmetics

Mar 23, 2024  on Shopify

The Fontify Support is absolutely great! They helped me in any way to solve my little problems i had with some HTML elements. Special thank to @Anna today and to @Mia & @Jennie yesterday! You guys are great.

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