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Customer reviews: Fontify: Google & Custom Fonts

Develop by Nitro Apps

Reviews (1,246)

Overall rating
4.9

What Merchants Think

Fontify: Google & Custom Fonts is generally well-received by merchants who use it to add custom fonts to their Shopify stores. The app is praised for its straightforward functionality and the ability to significantly enhance the visual appeal of online shops without requiring extensive coding skills. While there are occasional reports of initial setup challenges, merchants highlight the app's excellent customer service as a key factor in resolving issues quickly. Support staff like Anna, Jade, Eric, and others receive frequent commendations for their patience and expertise.

Key Strengths

  • Easy to import and implement custom and Google fonts.
  • Excellent and responsive customer support, praised for being prompt and patient.
  • User-friendly interface suitable for beginners.
  • Effective for adding custom fonts without the need for extensive code knowledge.
  • Support for custom fonts adds variety and personalization options for store owners.

Common Concerns

  • Some merchants find the need for entering CSS codes challenging.
  • Initial setup may be confusing for those unfamiliar with custom elements.
  • Pricing concerns when considering multiple stores.

Final Thoughts

Fontify: Google & Custom Fonts is considered a valuable tool for Shopify merchants looking to customize their store's typography. While there are minor hurdles during initial installation and setup, the app's user-friendly design and exceptional support team help overcome these barriers. The ability to achieve professional and personalized aesthetics without in-depth coding makes Fontify a recommended tool for store owners aiming to enhance their site's visual appeal.

GLOCON8

Sep 04, 2024  on Shopify

Very courteous and prompt. The problem was resolved within 10 minutes after it occurred. I appreciate it very much.

QEBS

Sep 03, 2024  on Shopify

Great app with amazing support from Anna, who understood my request and fixed my problem very fast. Thanks so much :)

Tailor Made Designs

Sep 01, 2024  on Shopify

Lily sorted an issue quickly and easily. Now have a font on a singular area of the website instead of replacing every font.

Bevvy Blend

Aug 22, 2024  on Shopify

This app has saved me hours of coding and the support I received from Anna when I got stuck using the app. She sorted all of my problems on the website.

mad-tea-pods

Aug 21, 2024  on Shopify

Installed the app this week. Had some issues with the setup initially. I did not realize that I needed to set up "custom elements" in addition to selecting heading/body styles to get my custom fonts to render. Jade was incredibly helpful and personally reviewed the site to ensure everything was configured correctly. Thank you, Jade! Love the app UI. It's very pleasing to use.

Opsilon Handpan

Aug 20, 2024  on Shopify

Good app, fast and enough for my website, the support help us very fast on everything, thanks to Jade for her help.

EVILOLIVE

Aug 15, 2024  on Shopify

Great customer service, and was happy to work with me to teach me how to fix what was wrong so I could fix it in the future if any issues happen again. Attentive and quick responses are just what you need when you are updating your website.

DOSES

Aug 15, 2024  on Shopify

Tried to buy this for another store of mine and they jacked up the price SIGNIFICANTLY. Not worth it at all do not download

Rebel Rose Designs Jewelry by Brook

Aug 11, 2024  on Shopify

Customer service is fast and top notch! I was having some app issues and Eric got me fixed right up!!

Grænndk

Aug 10, 2024  on Shopify

Excellent app. We had a few kinks in our theme, which caused us some problems. But "Susan" helped us out extremely quickly. Amazing customers service. Can definitely recommend the app.

Dos Femmes

Aug 08, 2024  on Shopify

Jade responded quick and made this difficult task to change my fonts quick and painless. Amazing app!!!!!!!!

Shop Wabi Sabi

Jul 26, 2024  on Shopify

Downloaded this app last night after spending hours on trying to add a custom font from watching videos and reading articles. Nothing worked. I am glad i downloaded it because it worked in seconds! I had to get in touch with support with some questions and I was able to speak to someone (Jade) immediately, who solved all of my queries. Recommend this app

My Store

Jul 26, 2024  on Shopify

I had question (on a Saturday night) and Anna was super efficient and very helpful. She resolved my issue very quickly and was great to deal with. Thank you!

Natural Mystery Club

Jul 22, 2024  on Shopify

Jade has provided efficient and professional solutions to all the issues I've asked about and the app has worked perfectly.

Posta Vista

Jul 19, 2024  on Shopify

It's really easy to use and the support is outstanding! The live chat answers quick and helps efficient. Especially Anna from the support. Really nice person.

Wunderzapfen

Jul 16, 2024  on Shopify

Es ist eine wirklich einfach zu handhabende App und sogar für Anfänger wie mich gut nutzbar. Ich hatte meine kleinen Startprobleme, die dann im Chat durch die kompetente Hilfe von Anna schnell gelöst werden konnten. Würde ich absolut weiterempfehlen!

MDR AUSTIN

Jul 15, 2024  on Shopify

With the help of Jade, the tech supervisor from Fontify, my custom fonts were uploaded and inserted into my online store. This app is very helpful if you do not want to have a web developer insert your custom fonts via liquid. I did have issues initially getting this app to work with my site and my uploaded fonts. My issue was solved in a reasonable time period. We're happy.

Master Photo Network Co.,Ltd.

Jul 11, 2024  on Shopify

Susan was super supportive. She responded and solved the issue in no time. It is beyond my expectation. I would strongly recommend Fontify to other users.

B Anu Designs

Jul 11, 2024  on Shopify

I installed this application six months ago, but while making recent website updates, I encountered some difficulties with changing the fonts. Susan from their team was incredibly sweet and helpful. She went above and beyond to assist me in finding the liquid file and was very patient throughout the process. I would highly recommend working with her. Thanks, Susan, I truly appreciate your help!

The Cajun Ninja

Jul 05, 2024  on Shopify

Simple to use and customer support was very helpful when I hit a snag. I now have my brands fonts on my site!

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