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Customer reviews: Fontify: Google & Custom Fonts

Develop by Shopify

Fontify lets Shopify merchants easily customize fonts to match their brand identity. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your store.

Reviews (749)

Overall rating
4.9

What Merchants Think

Fontify: Google & Custom Fonts is generally well-received by merchants who use it to add custom fonts to their Shopify stores. The app is praised for its straightforward functionality and the ability to significantly enhance the visual appeal of online shops without requiring extensive coding skills. While there are occasional reports of initial setup challenges, merchants highlight the app's excellent customer service as a key factor in resolving issues quickly. Support staff like Anna, Jade, Eric, and others receive frequent commendations for their patience and expertise.

Key Strengths

  • Easy to import and implement custom and Google fonts.
  • Excellent and responsive customer support, praised for being prompt and patient.
  • User-friendly interface suitable for beginners.
  • Effective for adding custom fonts without the need for extensive code knowledge.
  • Support for custom fonts adds variety and personalization options for store owners.

Common Concerns

  • Some merchants find the need for entering CSS codes challenging.
  • Initial setup may be confusing for those unfamiliar with custom elements.
  • Pricing concerns when considering multiple stores.

Final Thoughts

Fontify: Google & Custom Fonts is considered a valuable tool for Shopify merchants looking to customize their store's typography. While there are minor hurdles during initial installation and setup, the app's user-friendly design and exceptional support team help overcome these barriers. The ability to achieve professional and personalized aesthetics without in-depth coding makes Fontify a recommended tool for store owners aiming to enhance their site's visual appeal.

GARZELL & CO

Jan 31, 2026  on Shopify

I am a novice on Shopify and I decided to use the Fontify app. So, that I could apply custom fonts to my store. The problem was that, even though they were compliant and everything seemed a go, they were not applying within my chosen theme, Dawn. I tried to fix it several times myself without success. I emailed customer support at Fontify late that night. It wasn't long before I got an email back from them, but by then I had already gone to live chat. I was fortunated enough to get Jade as my representive. Jade had the task handled in under 30 minutes. I highly recommend having a Fontify subscription. Thank you, Jade, for such an efficient job.

Normal Estate

Jan 30, 2026  on Shopify

At first, it was a bit difficult because the settings are separate from the main settings. However, the e-assistant was very helpful — fast to respond and guiding me step by step. The custom element feature is also very helpful. If possible, it would be great if in the future everything could be directly integrated, so the setup process would be much easier

keating & co. condiments

Jan 25, 2026  on Shopify

Anna was incredibly helpful, and assisted me in everything I needed. When a new problem arose she was able to help me fix very quickly

MaoNest

Jan 05, 2026  on Shopify

Novae

Dec 20, 2025  on Shopify

Quick customer support and answered all my questions

Natures Garden

Dec 15, 2025  on Shopify

Excelente servicio de soporte!!

Ube & Chill

Dec 11, 2025  on Shopify

KRB

Dec 11, 2025  on Shopify

Great app, I had some problems with our theme fonts overwriting the Fontify fonts. The customer services (Andy) made sure the problem got resolved in just a few minutes. Just great!

Lumascent

Nov 18, 2025  on Shopify

great

Earthy Co

Nov 06, 2025  on Shopify

Jade from customer support was super helpful and attentive. She clarified my question really quickly!

Home Crayons

Oct 28, 2025  on Shopify

The single reason to give this app an 5 star would be their amazing support team, which instantly figured out and applied the fonts on my our website which we needed. The response time is fast and pricing is very affordable compared to other such apps.

Sullen

Oct 23, 2025  on Shopify

Great and easy-to-use app for adding custom fonts!

Pink Parsnip Computers

Oct 17, 2025  on Shopify

I was struggling with setup, within minutes Andrew offered a remote connection and sorted my problem! Amazing service and 100% would recommend.

Rūh

Oct 10, 2025  on Shopify

very fast and helpful service for fontify from Jade , thanks a lot

Joyormall.com

Oct 07, 2025  on Shopify

Fontiny is one of the best must-have apps on Shopify. With this super powerful app you can change font on any part of the website you want. The support team is super helpful. They help me modify any part and solve any issue. With this powerful app I can build a much better looking website when I download fonts from big sites. By the way Andrew from support team is realy a star for me.

Maison Protéine

Sep 29, 2025  on Shopify

Great app, it saves you time, and even better support - Eric was a huge help!

RSPCA Shop

Sep 29, 2025  on Shopify

I have had to apply a customer font for our charity store and was having issues doing so, Hana from Fontify was incredibly helpful and walked mw through the steps to apply to the various elements

Baa Baazaar

Sep 27, 2025  on Shopify

A great app! We were able to add a few different fonts to customize our shop. It really makes a huge difference to have your own fonts within your website. I was initially confused by the CSS terminology but the customer service is STELLAR. They were able to figure out how to change every little part of what I was asking for and assist me in customizing quickly and easily. Highly recommend!

Face Club

Sep 25, 2025  on Shopify

Amazing app! It’s not the easiest to use at first, but their customer support is outstanding... very helpful and highly responsive, specially Eric and Anna.

Bella Belts

Sep 22, 2025  on Shopify

App works well, Susan from customer service was very helpfull!

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