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Customer reviews: Fontify: Google & Custom Fonts

Develop by Nitro Apps

Reviews (1,264)

Overall rating
4.9

What Merchants Think

Fontify: Google & Custom Fonts is generally well-received by merchants who use it to add custom fonts to their Shopify stores. The app is praised for its straightforward functionality and the ability to significantly enhance the visual appeal of online shops without requiring extensive coding skills. While there are occasional reports of initial setup challenges, merchants highlight the app's excellent customer service as a key factor in resolving issues quickly. Support staff like Anna, Jade, Eric, and others receive frequent commendations for their patience and expertise.

Key Strengths

  • Easy to import and implement custom and Google fonts.
  • Excellent and responsive customer support, praised for being prompt and patient.
  • User-friendly interface suitable for beginners.
  • Effective for adding custom fonts without the need for extensive code knowledge.
  • Support for custom fonts adds variety and personalization options for store owners.

Common Concerns

  • Some merchants find the need for entering CSS codes challenging.
  • Initial setup may be confusing for those unfamiliar with custom elements.
  • Pricing concerns when considering multiple stores.

Final Thoughts

Fontify: Google & Custom Fonts is considered a valuable tool for Shopify merchants looking to customize their store's typography. While there are minor hurdles during initial installation and setup, the app's user-friendly design and exceptional support team help overcome these barriers. The ability to achieve professional and personalized aesthetics without in-depth coding makes Fontify a recommended tool for store owners aiming to enhance their site's visual appeal.

Bodssy

Apr 15, 2025  on Shopify

Fantastic support by Andrew in the chat. When I had a question he helped me ASAP. If something is not working as you thought they will fix it I promise. Thank you again! /Melinda

L'Ecrin Créatif

Apr 04, 2025  on Shopify

Bonne application mais dommage qu'elle n'existe pas en français. Limité par les polices d'écritures. Il faut racheter en plus des polices d'écriture extérieures à l'appli

Marithé + François Girbaud

Apr 02, 2025  on Shopify

Thanks to Andrew for his prompt and professional assistance in resolving some of the issues we encountered. The Fontify app is the best in its class for font customization for your Shopify e-commerce site!

Variety Hour Studio

Mar 30, 2025  on Shopify

Jade was such a great help! Super prompt and answered all my questions with ease. Fantastic customer support – highly recommend this app!

EASTSIDE Style Co.

Mar 29, 2025  on Shopify

Anna was so helpful getting me all set up with my desired font! Super quick and helpful customer support

XAVIOR Suite

Mar 06, 2025  on Shopify

Perfect for anyone who wants to have a makeover of site with some easy steps. We have encountered a slight issue setting up 2 fonts and Lily from the Service team was helpful, efficient and professional! Highly recommend.

WandaWorldco

Mar 02, 2025  on Shopify

Andy was great as he helped me with changing the font size and was also very helpful with other questions that I had. Thank you, Great work!

My Store

Feb 23, 2025  on Shopify

Susan was able to assist me very quickly with a problem I was having. The app is super quick and straighforward to set up

Admire Mine

Feb 21, 2025  on Shopify

very quick and easy honestly though it was going to be a lot harder to change my fonts and the customer service is good a helping with if your stuck with what ever great app 100% recommend.

Arcade Revival

Feb 07, 2025  on Shopify

Super easy to use and import fonts, I have used it on 3 different stores so far and customer chat/ support is super helpful and easy to deal with. Anna was great to help me through some specific issues I was having and easily fixed them.

Amoret

Jan 28, 2025  on Shopify

I wasted a lot of time configuring the app and I didn't like it. It is necessary to enter ccs codes to manage the sizes and I hate codes. That's why I have Shopify and pay apps, so I don't have to deal with them. I paid for the plan for customizable fonts, but seeing it in action and seeing the complexity was not to my taste. Not recommended for those who avoid coding with ccs. I did not give a one-star review just because support treated me kindly and tried to help me configure codes.

The Small Town Studio

Jan 27, 2025  on Shopify

Hana was amazing! She helped me with theme issues and walked me through solving the issue very quickly. She was so helpful and patient while helping with the proper code. It was also so nice that she walked me through the issue so I could learn why it wasn't working. I love having my branded font on my website it's so exciting. Thank you Hana and Fontify!!

Etinour

Jan 27, 2025  on Shopify

Incredible quick assistance that continuously helped us with issues we had with the site for weeks until it finally worked. A special thanks to Anna, who ultimately managed to solve our font issues.

AVRY JAMES LABEL

Jan 25, 2025  on Shopify

@Lily was so fantastic! Answered all of my questions and even went further to help with other sections on Shopify. Thank you Lily, you're amazing and have made the process so easy!

Ana Carini

Jan 20, 2025  on Shopify

Fontify is the best solution for my typefaces on my website. I'm so pleased with the app + customer service, thank you again Andrew for your time and effort, much appreciated it!

MEXA Jewelry

Jan 15, 2025  on Shopify

Amazing customer service, can’t believe how quickly they answer and they solve everything , super recommended app, forget about limits with Shopify, you can customize whatever you want with this app ⭐️⭐️⭐️⭐️⭐️

Ryōken Instinct

Jan 12, 2025  on Shopify

Jade and Eric were super helpful in getting everything setup for me. The app is great and saves the headache of doing font changes manually!

MOTIV

Jan 04, 2025  on Shopify

works well and even when i was given an error i was helped by Eric who was incredibly helpful in solving my issue.

Klone

Dec 26, 2024  on Shopify

Hana was absolutely AMAZING! Fontify is great but can be a little difficult to navigate sometimes but their customer service team is great. She walked me through the entire process and even sent me videos step by step so I know what to do next time in the future. Highly recommend! thanks again Hana

Creekwood Naturals

Dec 14, 2024  on Shopify

Quick support and quick solution. Does what it is supposed to. Would recommend for a quick solution versus modifying code that gets wiped out with a theme update.

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