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Customer reviews: Fontify: Google & Custom Fonts

Develop by Nitro Apps

Reviews (1,246)

Overall rating
4.9

What Merchants Think

Fontify: Google & Custom Fonts is generally well-received by merchants who use it to add custom fonts to their Shopify stores. The app is praised for its straightforward functionality and the ability to significantly enhance the visual appeal of online shops without requiring extensive coding skills. While there are occasional reports of initial setup challenges, merchants highlight the app's excellent customer service as a key factor in resolving issues quickly. Support staff like Anna, Jade, Eric, and others receive frequent commendations for their patience and expertise.

Key Strengths

  • Easy to import and implement custom and Google fonts.
  • Excellent and responsive customer support, praised for being prompt and patient.
  • User-friendly interface suitable for beginners.
  • Effective for adding custom fonts without the need for extensive code knowledge.
  • Support for custom fonts adds variety and personalization options for store owners.

Common Concerns

  • Some merchants find the need for entering CSS codes challenging.
  • Initial setup may be confusing for those unfamiliar with custom elements.
  • Pricing concerns when considering multiple stores.

Final Thoughts

Fontify: Google & Custom Fonts is considered a valuable tool for Shopify merchants looking to customize their store's typography. While there are minor hurdles during initial installation and setup, the app's user-friendly design and exceptional support team help overcome these barriers. The ability to achieve professional and personalized aesthetics without in-depth coding makes Fontify a recommended tool for store owners aiming to enhance their site's visual appeal.

Arcade Revival

Feb 07, 2025  on Shopify

Super easy to use and import fonts, I have used it on 3 different stores so far and customer chat/ support is super helpful and easy to deal with. Anna was great to help me through some specific issues I was having and easily fixed them.

Amoret

Jan 28, 2025  on Shopify

I wasted a lot of time configuring the app and I didn't like it. It is necessary to enter ccs codes to manage the sizes and I hate codes. That's why I have Shopify and pay apps, so I don't have to deal with them. I paid for the plan for customizable fonts, but seeing it in action and seeing the complexity was not to my taste. Not recommended for those who avoid coding with ccs. I did not give a one-star review just because support treated me kindly and tried to help me configure codes.

The Small Town Studio

Jan 27, 2025  on Shopify

Hana was amazing! She helped me with theme issues and walked me through solving the issue very quickly. She was so helpful and patient while helping with the proper code. It was also so nice that she walked me through the issue so I could learn why it wasn't working. I love having my branded font on my website it's so exciting. Thank you Hana and Fontify!!

Etinour

Jan 27, 2025  on Shopify

Incredible quick assistance that continuously helped us with issues we had with the site for weeks until it finally worked. A special thanks to Anna, who ultimately managed to solve our font issues.

AVRY JAMES LABEL

Jan 25, 2025  on Shopify

@Lily was so fantastic! Answered all of my questions and even went further to help with other sections on Shopify. Thank you Lily, you're amazing and have made the process so easy!

Ana Carini

Jan 20, 2025  on Shopify

Fontify is the best solution for my typefaces on my website. I'm so pleased with the app + customer service, thank you again Andrew for your time and effort, much appreciated it!

MEXA Jewelry

Jan 15, 2025  on Shopify

Amazing customer service, can’t believe how quickly they answer and they solve everything , super recommended app, forget about limits with Shopify, you can customize whatever you want with this app ⭐️⭐️⭐️⭐️⭐️

Ryōken Instinct

Jan 12, 2025  on Shopify

Jade and Eric were super helpful in getting everything setup for me. The app is great and saves the headache of doing font changes manually!

MOTIV

Jan 04, 2025  on Shopify

works well and even when i was given an error i was helped by Eric who was incredibly helpful in solving my issue.

Klone

Dec 26, 2024  on Shopify

Hana was absolutely AMAZING! Fontify is great but can be a little difficult to navigate sometimes but their customer service team is great. She walked me through the entire process and even sent me videos step by step so I know what to do next time in the future. Highly recommend! thanks again Hana

Creekwood Naturals

Dec 14, 2024  on Shopify

Quick support and quick solution. Does what it is supposed to. Would recommend for a quick solution versus modifying code that gets wiped out with a theme update.

Overland Bound

Dec 10, 2024  on Shopify

Very easy to use. I hit a snag with a font weight, and one of their team members (thank you Hana!) responded immediately in live chat. The issue was resolved quickly. Highly recommend.

Urbanko

Dec 04, 2024  on Shopify

I like this app because it helped me to set different font types for each language in my store because my store have 2 differnet languages. The app is friendly and easy to use. Special thanks to Jade the customer support , she was very helpfull to show me how to use the app. I like the free plan. Thank you

CarBreakers.ie

Dec 03, 2024  on Shopify

Great app.. quick & very helpful support.. Endless amounts of fonts to choose from. Thanks for help Eric.. Much Appreciated

WRK IT

Dec 03, 2024  on Shopify

Anna was a great help in sorting out custom coding for fonts. She guided us through the process step by step, nothing was an issue. Really appreciate the help.

Vibes Mockup

Nov 28, 2024  on Shopify

Amazing experience with Jade! Jade is an absolute magician! She resolved my typography display issue on my Shopify store in no time. Not only is she highly skilled and incredibly fast, but she’s also so kind and sweet. A true professional like no other. Thank you so much for your precious help, Jade

Gigi Frazier

Nov 23, 2024  on Shopify

Eric was great with helping me get set up on Fontify! I had so many requests, and he was able to help with each one efficiently and professionally!

Carmenmolina.com

Nov 20, 2024  on Shopify

I'm having a great experience with Fontify. I Love this app. Andy was very prompt in answering. He also went out of his way to support me in getting exactly what I needed. He was very knowledgeable and patient and helpful every step of the way. Fontify has made all my needs with the font on the website possible! I love it.

Matakumi

Nov 19, 2024  on Shopify

5 Stars! I had trouble setting up the app in Germany, but the customer service team was incredibly helpful. They fixed the problem in my shopify backend, and my issue was resolved quickly. Great support

Abiza

Nov 18, 2024  on Shopify

Jade has been extremely helpful. She has very quickly solved my request and it worked really well on the site. Thank you

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