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Customer reviews: Fontify: Google & Custom Fonts

Develop by Nitro Apps

Fontify lets Shopify merchants easily customize fonts to match their brand identity. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your store.

Reviews (742)

Overall rating
4.9

What Merchants Think

Fontify: Google & Custom Fonts is generally well-received by merchants who use it to add custom fonts to their Shopify stores. The app is praised for its straightforward functionality and the ability to significantly enhance the visual appeal of online shops without requiring extensive coding skills. While there are occasional reports of initial setup challenges, merchants highlight the app's excellent customer service as a key factor in resolving issues quickly. Support staff like Anna, Jade, Eric, and others receive frequent commendations for their patience and expertise.

Key Strengths

  • Easy to import and implement custom and Google fonts.
  • Excellent and responsive customer support, praised for being prompt and patient.
  • User-friendly interface suitable for beginners.
  • Effective for adding custom fonts without the need for extensive code knowledge.
  • Support for custom fonts adds variety and personalization options for store owners.

Common Concerns

  • Some merchants find the need for entering CSS codes challenging.
  • Initial setup may be confusing for those unfamiliar with custom elements.
  • Pricing concerns when considering multiple stores.

Final Thoughts

Fontify: Google & Custom Fonts is considered a valuable tool for Shopify merchants looking to customize their store's typography. While there are minor hurdles during initial installation and setup, the app's user-friendly design and exceptional support team help overcome these barriers. The ability to achieve professional and personalized aesthetics without in-depth coding makes Fontify a recommended tool for store owners aiming to enhance their site's visual appeal.

23rd & Madison

Sep 11, 2025  on Shopify

My experience was 10/10! I used their support team (specifically Eric) who helped me set everything up and was incredibly helpful and patient. He was super responsive and communicated really well. The font I uploaded looks great. Would definitely recommend!!

Grit Lifestyle Club

Aug 27, 2025  on Shopify

Does exactly what it says it will with the addition of an incredible support team that is so helpful and quick to reply.

Velvet Naturals & Co.

Aug 24, 2025  on Shopify

Wish I could give this 10 stars! I ran into some issues with third-party apps that weren’t adapting to the new fonts, and I kinda lost hope there for a minute. But the customer service here is EXCELLENT. I got help from Susan, who not only assisted me for about an hour with coding into stuff that—well, since they are third-party apps—I probably should have coded myself, but she went through everything with me in detail and patiently implemented the changes for me. I’m extremely grateful for this. I’m a starter business, but when this grows, I’ll definitely be sticking with this company, its apps, and Susan.

Life Within

Aug 14, 2025  on Shopify

Support was great. Susan Was especially helpful. 10/10 would recommend many Susans. The app is also great, super easy to use and was able to apply the fonts on a unpublished theme which was really helpful. No need to edit any code files, simple to search or add the custom font you want and incredibly easy to apply. If you are looking for non system specific fonts that can boost the design of your website, Fontify would be a great place to start. :)

perfumiarz.pl

Aug 10, 2025  on Shopify

Super easy and useful app if you need quickly change the fonts on your store. And the support is amazing!

Devitalo

Aug 08, 2025  on Shopify

Very clear and uncomplicated operation, also very fast and helpful support for all questions you have especially with eric! I can really only recommend it to everyone!

FYRE SKIN

Jul 16, 2025  on Shopify

Andrew was very helpful and made using the app really easy for me. Everything was done really quick and also the app is so affordable.

Elula Home

Jul 13, 2025  on Shopify

Exceptional customer service, I contacted the chat for some assistance and Jade had helped us work it all out in a few minutes. Highly recommend

Proove.club

Jul 08, 2025  on Shopify

Thanks for a supporter name "Andrew" helping me to explain on how easy to use Fontify for customize the Page.

Loucase

Jul 08, 2025  on Shopify

Susan was really helpful to assist me with setting up the custom font on my website. Fontify is a great addition for my website as it makes our branding cohesive with our custom fonts. Highly recommended

Nectar Atelier

Jul 03, 2025  on Shopify

Customer service is great! Jade was super helpful and patient and helped me with my custom fonts to work the right way. I still need more help but happy with the progress she facilitated.

Jacky-Lee Jewelry

Jul 01, 2025  on Shopify

De app werkt en er is keuze uit veel fonts. Het enige moeilijke is, als leek zijnde, het toepassen van deze fonts op je thema. Zeker als je 2 verschillende fonts wil voor heading/body texts. Daarnaast is mijn eerste ervaring zeer positief. Ook Jade, de medewerker die me heeft geholpen had direct door wat er moest aangepast worden en de communicatie verliep vlot. De hulp heeft me veel tijd bespaard.

DoDoKin

Jul 01, 2025  on Shopify

Life-saver!!!! Andy is so helpful and kind. He helps me with menu font changes within 1 mints. This is definitely one of the best App on Shopify I ever had. And the customers' experience is one-of-a-kind. Never had this fast and problem-solving experience like this. Thank you so much for your efforts!!

NUVA* 韓国の人気コスメの大集合

Jun 27, 2025  on Shopify

The font didn't change, so I contacted chat and they took care of it right away so I didn't have to worry about it. It's the best!!! I just want to express my gratitude to anna. thank you!

Perri Cutten (Staging)

Jun 24, 2025  on Shopify

Great app to help visualise changes to fonts on your store. I made a couple of mistakes when setting up but Jade resolved my issues very quickly. Highly recommended!

Raynacraft

Jun 24, 2025  on Shopify

Very easy to use software, customer service basically replies within seconds, and is very patient. I have been looking for this font for the past week, and their help staff helped me solve my problem within a minute.

Circus Roncalli GmbH

Jun 12, 2025  on Shopify

I needed help with the setup of the fonts. I spoke with Anna and after a few messages she was able to help me find a solution. Great service!

medusadesign

Jun 10, 2025  on Shopify

Great experience! Super intuitive and easy to use. Special thanks to Jade, she was incredibly helpful and kind throughout the process. Made everything smooth and enjoyable!

Kimomart.com

May 30, 2025  on Shopify

This app is a must-have app for all shopify store owners. It can modify any part fonts in your website to make design much better. The customer support is super and super.

MENCH®

May 24, 2025  on Shopify

Many thanks to Hanna from Fontify customer service. She got me exactly what I wanted and resolved my questions in no time. Thank you so much!!

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