slow customer service to feedback many debag in application

I can't say enough good things about this app! It's been a game-changer for my Shopify store. Highly recommended!

I don't know if the customers who have given a rating are really real. I tested the app for several days and noticed the following: E-mail campaigns are not formatted and sent as a box, but a width of 100% is displayed. This looks terrible in Outlook and other mail clients. Images with links or buttons cannot be sent in email campaigns. These are displayed in the template, but sending them is not possible. Our developer has tested this several times. He then removed the button links and image links. Then the newsletter was delivered to him. Previously, the message 'rejected' was always displayed. It is also unusual that you have to confirm the domain via your own DNS by creating a TXT code in the DNS server and confirming the domain in this way. This also applies to the e-mail address. The basic idea is good, but some things don't work here. The horribly formatted e-mails are also displayed in FLOW in every e-mail client with 100% instead of formatted as a box. Here, too, the basic idea would be wonderful, but the implementation is lacking. We deleted the app again after losing a few hours of testing with it. By the way, we know what we're doing. We are PHP developers and computer scientists. As a final piece of information, we naturally contacted support. He doesn't get in touch within 1-2 hours, but after 3 days and refers to more time and patience. No help was ever offered. The whole issue is very unfortunate. Actually, I would like the app and the idea too, but it's just UNUSABLE.

I am new to Shopify and ecommerce in general. David was extremely helpful in teaching me how to use this app to manage customers better and shared some great tips on how to increase my conversion rates. The features are wonderful and easy to implement. I am looking forward to seeing the results.