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Customer reviews: Flits Loyalty program rewards

Develop by Flits

Reviews (393)

Overall rating
4.9

What Merchants Think

Overall, merchants have expressed strong approval of "Flits:Loyalty & Wishlist," highlighting its effectiveness in enhancing customer experiences and increasing retention. Users appreciate the app's ease of use, comprehensive features, and the exceptional support provided by the Flits team, which is noted for its responsiveness, efficiency, and dedication to customer satisfaction.

Key Strengths

  • User-friendly interface with comprehensive features for managing customer accounts, loyalty programs, and wishlists.
  • Seamless integration with Shopify and other market tools, which enhances flexibility and scalability.
  • Outstanding and responsive customer support that assists with customizations and technical issues promptly.
  • Enhancements in customer experience through detailed profile and order history management.
  • Customizable customer account pages and loyalty features that align with specific business needs.

Common Concerns

  • Occasional reports of the app affecting website speed.
  • Complex integrations and customizations may require assistance from the support team.
  • A few instances of initial setup challenges, resolved by support.

Final Thoughts

"Flits:Loyalty & Wishlist" is highly regarded amongst its users for transforming customer management and engagement on Shopify. Its rich features combined with unparalleled support make it a valuable tool for any e-commerce business looking to boost customer loyalty and satisfaction. While minor performance issues have been noted, the proactive support team generally resolves these swiftly, ensuring a positive user experience.

MEGOOD BEAUTY

Sep 25, 2024  on Shopify

Always respond quickly and accurately to inquiries or requests. It's a convenient app to use with a great UI. Thank you!

EGR Performance

Sep 25, 2024  on Shopify

Simple setup, complete functions, and excellent service The interface is still very beautiful It can effectively enhance user loyalty, but it may have little effect on my store. For stores with strong repurchase ability, this plugin can probably increase many orders

Louisstitch

Sep 23, 2024  on Shopify

We've integrated Flits on our Shopify store (www.louisstitch.com) to manage our credit points system, and it has been an absolute good experience! The platform allows us to offer credit points on purchases, which our customers can seamlessly redeem both in-store and online. This has enhanced our loyalty program, boosting customer retention and engagement. The Flits team has been incredibly supportive, offering prompt assistance and ensuring a smooth implementation. Highly recommend Flits to anyone looking to build a rewarding experience for their customers!

Arata

Sep 23, 2024  on Shopify

I’ve a great experience with the Flits app! Its robust features for managing customer accounts, dashboards, addresses, order history, and delivery status really do seem to make it a powerful tool for businesses. The reorder and cancel order options, along with the loyalty points feature, add an extra layer of convenience and customer engagement. The seamless integration with Shopify is a big plus, too, as it helps streamline processes significantly. And it’s fantastic to hear about the excellent customer support—having a responsive and knowledgeable team can make all the difference when you need assistance. Overall, it sounds like Flits is an invaluable asset for managing your business efficiently!

Weboost Social

Sep 11, 2024  on Shopify

Non si implementa nel sito nonostante abbia seguito le istruzione, l'app è lentissima e vi rallenterà il sito di molto se riuscirete ad usarla.

Passion Marine

Sep 10, 2024  on Shopify

Very good application to manage customer account. Their customer service helped me a lot to configure the account in French. Thank you

DynoVox

Sep 04, 2024  on Shopify

The customer service respond very quick and solve our problem in time, really great app to use help improving client's shopping experience.

Mulberry Park Silks

Aug 29, 2024  on Shopify

Excellent support team! Anytime we have a question or something conflicts with another app, the dev team is very quick to address it and they follow up to make sure everything is fixed and working well.

Indian Terrain

Aug 29, 2024  on Shopify

I've been using Flits for a while now, and it has exceeded my expectations. The app is packed with features that are perfect for managing a complex business. It integrates seamlessly with my Shopify store and has helped streamline several processes. What stands out is the excellent customer support. The team is responsive, knowledgeable, and always ready to help with questions or issues.

PALMONAS

Aug 27, 2024  on Shopify

The service features are incredibly user-friendly and offer a high level of customization, which allows us to tailor everything perfectly to our needs. Integration was seamless. We’ve also been impressed with the efficiency and speed of the features—it has truly enhanced our overall user experience.

Voltage Staging

Aug 26, 2024  on Shopify

Very nice app with features that give us a much better account interface for our customers. Support is A+ with super-fast responses and perfect resolution. Highly recommended!

Korean Skincare Germany

Aug 26, 2024  on Shopify

Really easy and fast communication with the team. Very eager to help and assist in implementing changes to the invoices. Would highly recommend to others!

Salty Accessories

Aug 25, 2024  on Shopify

Great app to manage your accounts section! Would definitely recommend We also use them for OTP based logins

Campus & Co | Northam

Aug 22, 2024  on Shopify

5 Stars! Very helpful and prompt service. Went above and beyond! Flits app has been an excellent addition to our Shopify website, particularly the wish list feature.

Elzoh

Aug 19, 2024  on Shopify

Great app for account page, Hasti helped resolve the problems i have faced. Great support, Thanks a lot Hasti

Zart

Aug 18, 2024  on Shopify

I am running a complex business model and Flits team do helped a lot. No need to be shy to contact them and you will get quick response with good results.

Ugaoo

Aug 13, 2024  on Shopify

The entire team is fully aligned and confident when it comes to integration and product understanding. Any queries raised were promptly addressed. Whether it’s the integration process or the features, we believe that Flits is more than capable of developing effective rewards and referral programs.

My Store

Jul 24, 2024  on Shopify

Flits has transformed our customer account experience on Shopify! The app is user-friendly and offers excellent features. The customization options are fantastic, and the support team is very responsive and helpful. Highly recommend Flits for any Shopify store looking to enhance customer engagement!

Maguire Hair & Beauty Supplies TRADE

Jul 23, 2024  on Shopify

Excellent service. I needed an invoice layout changed and the service was prompt. Very happy with the App and the commitment to customer service!

Libas

Jul 23, 2024  on Shopify

Flits has proven itself to be an indispensable tool for managing customer accounts within Shopify stores, offering a seamless and intuitive user experience. As an avid user, I've found Flits to excel in both functionality and customer support. What truly sets Flits apart is its exceptional customer service. Any issues or queries are promptly addressed by their knowledgeable and friendly support team. They go above and beyond to ensure that users have a smooth experience, offering clear solutions and quick resolutions to any problems that may arise.

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