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Customer reviews: Flits Loyalty Rewards Program

Develop by Shopify

Reviews (390)

Overall rating
4.9

What Merchants Think

Overall, merchants have expressed strong approval of "Flits:Loyalty & Wishlist," highlighting its effectiveness in enhancing customer experiences and increasing retention. Users appreciate the app's ease of use, comprehensive features, and the exceptional support provided by the Flits team, which is noted for its responsiveness, efficiency, and dedication to customer satisfaction.

Key Strengths

  • User-friendly interface with comprehensive features for managing customer accounts, loyalty programs, and wishlists.
  • Seamless integration with Shopify and other market tools, which enhances flexibility and scalability.
  • Outstanding and responsive customer support that assists with customizations and technical issues promptly.
  • Enhancements in customer experience through detailed profile and order history management.
  • Customizable customer account pages and loyalty features that align with specific business needs.

Common Concerns

  • Occasional reports of the app affecting website speed.
  • Complex integrations and customizations may require assistance from the support team.
  • A few instances of initial setup challenges, resolved by support.

Final Thoughts

"Flits:Loyalty & Wishlist" is highly regarded amongst its users for transforming customer management and engagement on Shopify. Its rich features combined with unparalleled support make it a valuable tool for any e-commerce business looking to boost customer loyalty and satisfaction. While minor performance issues have been noted, the proactive support team generally resolves these swiftly, ensuring a positive user experience.

K&M - Kanz & Muhul

Aug 05, 2025  on Shopify

When I was onboarded, I was told they have an integration with Razorpay Magic. Its almost 2 months now and flits has not even started working on my website. They only communicate on email and do not have any internal tie up with Razorpay. I have been trying to arrange that meeting between both the teams. Basically, they have charged me, then on my request they offered a month free but there is no solution on how to make flits work on my website. So I have wasted my time all in all.

Weboost Social

Sep 11, 2024  on Shopify

Non si implementa nel sito nonostante abbia seguito le istruzione, l'app è lentissima e vi rallenterà il sito di molto se riuscirete ad usarla.

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