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Customer reviews: Flits Loyalty program rewards

Develop by Flits

Reviews (393)

Overall rating
4.9

What Merchants Think

Overall, merchants have expressed strong approval of "Flits:Loyalty & Wishlist," highlighting its effectiveness in enhancing customer experiences and increasing retention. Users appreciate the app's ease of use, comprehensive features, and the exceptional support provided by the Flits team, which is noted for its responsiveness, efficiency, and dedication to customer satisfaction.

Key Strengths

  • User-friendly interface with comprehensive features for managing customer accounts, loyalty programs, and wishlists.
  • Seamless integration with Shopify and other market tools, which enhances flexibility and scalability.
  • Outstanding and responsive customer support that assists with customizations and technical issues promptly.
  • Enhancements in customer experience through detailed profile and order history management.
  • Customizable customer account pages and loyalty features that align with specific business needs.

Common Concerns

  • Occasional reports of the app affecting website speed.
  • Complex integrations and customizations may require assistance from the support team.
  • A few instances of initial setup challenges, resolved by support.

Final Thoughts

"Flits:Loyalty & Wishlist" is highly regarded amongst its users for transforming customer management and engagement on Shopify. Its rich features combined with unparalleled support make it a valuable tool for any e-commerce business looking to boost customer loyalty and satisfaction. While minor performance issues have been noted, the proactive support team generally resolves these swiftly, ensuring a positive user experience.

minelli.fr

Jan 01, 2025  on Shopify

Pour le moment, l'application répond à nos attentes et le service client est très réactif. Je recommande fortement cette application qui améliorera de façon certaine la qualité globale de votre site.

Articool

Dec 31, 2024  on Shopify

Flitz is an amazing app with an incredible support team! The app is easy to use and offers all the features I needed to enhance my store. The support team is responsive, helpful, and truly goes above and beyond to assist with any questions or issues. Bravo for the excellent work, and I wish you continued success! Highly recommended!

THUD Store

Dec 29, 2024  on Shopify

Very easy and smooth app, not only that the customer support is a plus point. We were working on one of the feature from the morning and i contacted customer care at afternoon someone named "Hasti" helped us within 10-20 Mins, Thank you.

MySexyLab

Dec 18, 2024  on Shopify

Wonderful team! I experienced some issues activating the app as it wasn’t working initially. They resolved the problem in an incredibly short time, almost immediately. Truly impressive! Plus, the app is very well designed.

MDA2 PneusPros

Dec 16, 2024  on Shopify

This app gives our site a far more professional look and service to historical customers. In particular as all orders have comments, the customized display that the Support Team has created for us enables each repeat customer a great view of all their orders which can be rapidly scanned /searched. Support is excellent. We highly recommend.

Totality Medispa and Skincare

Dec 03, 2024  on Shopify

I couldn’t be happier with the impact this solution has had on my Shopify store! The upgraded customer account page is a game-changer—my customers now have easy access to their profile, detailed order history with images, and a convenient reorder button. Features like recently viewed items and invoices add a professional touch that my shoppers love. The loyalty and reward program has been a fantastic addition, helping me increase customer retention and engagement. The social login feature is seamless and makes it so much easier for customers to sign in, while the wishlist option lets them save their favorite items for later. It’s clear this tool was designed with Shopify merchants in mind. Everything is functional, easy to integrate, and customizable to reflect my brand perfectly. If you’re looking to enhance your customers’ shopping experience and boost retention, this is a must-have!

CéJor Wonen

Nov 27, 2024  on Shopify

A very good service, Hasti our contact person responds quickly and in case of problems he solves it immediately. Functional and good for our customers.

SS69

Nov 27, 2024  on Shopify

The app is easy to use, offers good customization options, and the customer support was very helpful. They resolved my issue quickly and made sure everything worked properly. Highly recommended.

Paaduks

Nov 13, 2024  on Shopify

I've tried multiple loyalty program applications before, but I often found limited support and integration options for India-based D2C stores, not to mention the high subscription costs. Then, through word of mouth, we discovered Flits. The support from their team has been phenomenal—they are responsive and provide timely assistance, even during non-working hours and late at night, addressing issues immediately. The integration possibilities with Flits are extensive, and they consistently go above and beyond to ensure everything is set up perfectly. One of the standout features is their enhanced account page, which transforms Shopify’s basic setup into a more comprehensive, user-friendly experience. Flits has truly elevated our store’s capabilities!

MM2Best

Oct 31, 2024  on Shopify

Amazing app, great customer support, they help with everything within 24 hours, with any request you got.

suta

Oct 29, 2024  on Shopify

Flits on Shopify is an absolute must-have! This app has dramatically improved the customer experience on my online store. From sleek account pages to engaging rewards programs, it offers everything to keep customers coming back. It's super easy to use, and the customer support is top-notch. If you want to take your e-commerce game to the next level, Flits is the way to go!

CraftAffair

Oct 24, 2024  on Shopify

FLITS has been a game-changer for us! The team is incredibly supportive, always ready to help and guide us through every step. Their service is outstanding, and they genuinely care about their clients' success. The Flits features have truly enhanced our website, taking it to the next level. Our customers are thrilled with the new account page setup, which has improved their overall experience. Highly recommend Flits for anyone looking to elevate their E-Commerce business!

TREND BUY

Oct 22, 2024  on Shopify

I am extremely satisfied with the service I received for my Shopify store. They are highly communicative, making it easy to discuss and resolve any issues. Their support was prompt and efficient, and they provided excellent solutions tailored to my store's needs. I highly recommend their service to anyone looking for professional assistance with Shopify.

UKCS Group

Oct 22, 2024  on Shopify

Great functionality and brilliant support, they went above and beyond to customise around our needs!

Cherry By Poonam

Oct 20, 2024  on Shopify

This is very good customer account dashboard and social login app, I recommend this to everyone who want great dashboard to managing customer details, orders, and reward features. Team here is very responsive and have a lot of patience to hear and understand the customer requirement. 5 star for team and features...

Sonee Sports

Oct 18, 2024  on Shopify

Our business has been using Flits for a long time now to connect our online and offline customer experiences. Flits seamlessly integrates our loyalty program with both our ERP and Shopify store, providing a unified and consistent experience for all our customers. Now, with the integrated system, customers can earn and redeem points whether they shop online or in our physical store. This has not only streamlined our operations but also significantly improved customer satisfaction. Beyond the fantastic functionality, the Flits support team deserves a special mention. They are incredibly efficient and prompt in responding to any questions or issues. Every interaction I've had with them has been positive and helpful. I highly recommend Flits!

ciccio.in

Oct 13, 2024  on Shopify

I’m extremely happy with this Flits app! The best part is that, this app allows customers to manage their loyalty and rewards programs and it has really helped me a lot. The ability to reorder, wishlist and social login is cherry on top of the cake. Flits is a powerful tool for any business!

Oliva Teste

Oct 11, 2024  on Shopify

The app is very good, and the support is amazing. Hasti is very kind and helped me with all my demands. I definitely recommend Flits for everyone who wants a good customer experience.

Korean Skincare Portugal

Oct 09, 2024  on Shopify

I had an very pleasant experience with the Flits Team. They listened to my requests and got everything done with remarkable speed. The contact person, Manisha, was an absolute sweetheart and very polite. I would definitely recomend working with them! Thank you :)

Les Petits Joueurs

Oct 06, 2024  on Shopify

The FLITS team is very helpful and generous with their time. They helped me set up and customise the app so that it would integrate into my store seamlessly.

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