I needed to change the primary account. It would have been nice if I could modify it myself, but I couldn't. So I sent an e-mail because I needed help. The customer support was really kind and responded quickly. It was amazing to get a quick resolution. Thank you so much!!

Application parfaitement fonctionnelle et fiable ! Un gain de temps immédiat et indéniable pour tous vos envois depuis votre compte Fedex. Les possibilités de paramétrages sont importantes et le support est très réactif à vos demandes avec même la possibilité de vous accompagner à distance si cela est nécessaire ! Un must have !

The technical support and training provide by PluginHive is incredible. After struggling to setup and understand how shipping rate are setup on my own, support reached out to me proactively. Without any delay I was able to connect with them and not only resolved my issues but provided additional training. Thank you for your support.

We were able to complete the app setup to display FedEx services on checkout and generate label for my Shopify orders. Thank you so much!

PH Ship Rate & Track for FedEx is a game-changer! This plugin seamlessly integrates with our store, offering real-time FedEx shipping rates and effortless tracking. It’s incredibly user-friendly, saving us time and boosting customer satisfaction. A must-have for any e-commerce business!

The app helps to add shipping and rate options that Shopify should have natively. Also, the customer service is AMAZING!

PH Ship Rate & Track for FedEx has one of the best support groups you will ever find. We have a Shopify store that uses PH Ship Rate and for a number of years, we have had no problems. Recently problems occurred. We contacted the support group and in only hours they fixed the problem. SIMPLY THE BEST

I was incredibly impressed by the promptness and efficiency of the support team as they reached out to assist me in setting up the app. Their responsiveness was unparalleled, and their proactive approach in ensuring a seamless onboarding experience was truly commendable.

We have been using this app for a few years, works great connecting our existing FedEx account to use in Shopify. All of a sudden it stopped working, customer support was immediate and helpful. As it turns out, the problem was not with PH Ship, it was our fault: we had changed items in the store, but the item was purchased by the customer before the change, so shipping had to be manual. Not sure I would have figured out without PH's customer support.

The best customer support I've ever experienced. A one-on-one intro call, helping me set everything up and answering all my questions.

I have had extemelly excellent service from Sibi from Pluginhive. I am so happy and content with the service I have received. He even went all out by calling me and allowing me to share my screen for support where I was having technical difficulties.

Great service and very responsive on issues that require troubleshoot. Thank you so much for the help and shout out to Sibi!

We are very happy with this app. The customer service is very responsive and helpful. Highly recommend.

I had an exceptional experience with Sagar K S, who demonstrated remarkable patience and attentiveness to all my queries regarding the application. He skillfully guided me through its features, making the learning process smooth and enjoyable. The app itself is user-friendly, catering comprehensively to the needs of my new business. I plan to familiarize myself further with the application through practice, and I'm optimistic that FedEx will become the exclusive shipping option for my customers, thanks to its professionalism and efficiency.

Very responsive customer service and help when needed. The app has worked well for us and when issues have came up the customer service team was very quick to help.

Simple product to use that helps us move fast. Excellent customer support, very responsive and helpful. Highly recommended!

We've used this for several years now as our go to app for Fedex LTL freight rates. Never disappointed. Customer service is amazing and was able to rectify any issues with rates showing on checkout within minutes of a zoom call. Definitely recommend