DDSHOP FAQ Page logo

Customer reviews: DDSHOP FAQ Page

Develop by DDSHOP APPS

Reviews (261)

Overall rating
4.8

What Merchants Think

Merchants generally have a very positive impression of the "DDSHOP FAQ Page" app. It is praised for its ease of use, flexibility, and excellent customer support. Many users appreciate the app's ability to quickly create a professional and organized FAQ page, which enhances the user experience on their websites. However, some users have noted technical issues and unexpected charges, though these seem to be outliers in the overall feedback.

Key Strengths

  • Easy to set up and use with a user-friendly interface.
  • Provides various customization options, including different styles and templates.
  • Responsive and helpful customer support, often praised for quick responses and efficiency.
  • Enhances SEO and integrates well with Shopify stores.
  • Free plan availability, beneficial for small businesses.

Common Concerns

  • Technical issues encountered with specific features, such as the "submit a question" feature.
  • Confusion over the app being free but having charges in some cases.
  • Some functionalities causing issues with other store features, such as variant selections.

Final Thoughts

Overall, the "DDSHOP FAQ Page" is a valuable tool for merchants looking to create a comprehensive FAQ section on their websites effortlessly. While mostly positive, attention to occasional technical issues and misunderstanding around usage charges could further enhance the app's reputation. Given its functionality, support, and free option, it remains a recommended choice for many Shopify store owners.

Kinky-shoes

Aug 04, 2024  on Shopify

Beautiful app, very easy to install and design the way you like (some css-adjustments needed, but nothing I couldn't accomplish with my little css knowledge) Also the support helped me very quickly with enabling the english translation on my websgop!

The Tiny Chonk

Jul 14, 2024  on Shopify

Easy and quick to respond to any queries - would recommend!! Customer support is fantastic. Super easy to use and customise the way you want

Worm Solutions

Jul 11, 2024  on Shopify

The app is working beautifully and is very easy to set up and use. I much prefer this to the stock standard faq's page because this app allows the customer to search and find a question already answered rather than creating a new question.

Cartel Flowers

Jul 08, 2024  on Shopify

Update - Was contacted by support very soon after leaving the below review whom provided a one click fix which I can confirm corrected the issue and was very easy to do ourselves. They also removed the branding for the inconvenience. For a free app its great, I'd suggest just flagging this potential issue and it's quick fix upon installation instructions to users to avoid any issues App stopped every variant across our whole store from working correctly. Despite customers selecting a variant from the drop down it didnt change when added to cart which meant customers were being undercharged and we were dispatching incorrect items! Fixed immediately once removed - how this is allowed on the app store and showing the diamond and "built for shopify" below it in the app store is mind boggling.

Jugnista

Jul 01, 2024  on Shopify

This is a great app to build and manage your preview. We are really shocked to see all the themes and options are provided free and that too with the quality of paid apps, thank you DDSHOP team

Berkey Water Canada

Apr 18, 2024  on Shopify

FAQ is just what we were looking for. With help from FAQ Page support, unchecking the " Jquery" in Settings resolved the issue.

Gainsville

Apr 12, 2024  on Shopify

What are you looking for? A quality FAQ app that's easy to install, easy to use and backed by amazing customer service, ohhh, and FREEEEEEEE? Well, I feel terrible about the free part because this app gives our company so much value. So, install it! Have any questions, reach out to the developer, they reply quickly and go above and beyond. Thanks again! :-)

Metusalem Biolabs

Apr 09, 2024  on Shopify

App works well, its free, has categories and is easy to add, remove and edit questions and answers. Small misunderstanding on our side setting up the FAQ page but the app support answered immediately, made the changes on our end for us and fixed the Problem within minutes. Highly reccommend

Marz Wellness

Mar 20, 2024  on Shopify

Love this app! It’s been great to organize my FAQ page and their support has been very helpful thus far.

Scovvii Professionele Overschoenen

Jan 18, 2024  on Shopify

Even we don't have a subscription, the support is the best you will effer see. They reply very fast and in our case solved the "problem" in no time. We use this app on both our shopify stores and can recommend it to everyone. Great app/ Great support!

Leela Institute of Professional Studies

Nov 23, 2023  on Shopify

I had a great experience with APPSDDSHOP! Dealing with a Shopify store issue, their support was incredibly prompt and efficient, resolving my issue swiftly. Highly recommended!

Scroll to Top