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Customer reviews: DDSHOP FAQ Page

Develop by DDSHOP APPS

Reviews (261)

Overall rating
4.8

What Merchants Think

Merchants generally have a very positive impression of the "DDSHOP FAQ Page" app. It is praised for its ease of use, flexibility, and excellent customer support. Many users appreciate the app's ability to quickly create a professional and organized FAQ page, which enhances the user experience on their websites. However, some users have noted technical issues and unexpected charges, though these seem to be outliers in the overall feedback.

Key Strengths

  • Easy to set up and use with a user-friendly interface.
  • Provides various customization options, including different styles and templates.
  • Responsive and helpful customer support, often praised for quick responses and efficiency.
  • Enhances SEO and integrates well with Shopify stores.
  • Free plan availability, beneficial for small businesses.

Common Concerns

  • Technical issues encountered with specific features, such as the "submit a question" feature.
  • Confusion over the app being free but having charges in some cases.
  • Some functionalities causing issues with other store features, such as variant selections.

Final Thoughts

Overall, the "DDSHOP FAQ Page" is a valuable tool for merchants looking to create a comprehensive FAQ section on their websites effortlessly. While mostly positive, attention to occasional technical issues and misunderstanding around usage charges could further enhance the app's reputation. Given its functionality, support, and free option, it remains a recommended choice for many Shopify store owners.

Room Aromas

Feb 05, 2025  on Shopify

Really useful app that helps you create an FAQ page quickly. Great tech support too

TRUEPRODIGY

Feb 05, 2025  on Shopify

Customizing withing a few minutes. Thank you Brian!

Prowler Poppers UK

Jan 31, 2025  on Shopify

This is a great little app for quickly building an FAQs page - really simple to setup and use, and the support from developer was amazing. We're now using it on a second site too. Thank you

PRINTANO

Jan 10, 2025  on Shopify

Great app! Great customer service!

Uttermara

Jan 09, 2025  on Shopify

Really helpful!!!

Bible Sweets

Dec 23, 2024  on Shopify

I'm so thankful there are still free services and apps that consistently deliver. Customer service is also amazing!

Mellirose

Dec 15, 2024  on Shopify

They are so helpful and fast. Best customer service!

Capital Trade Solutions

Dec 09, 2024  on Shopify

Excellent app! It made my FAQ page look simple and good on my website, and the free plan allowed for just enough to get me started. Love the app and would def keep it around.

Artsi Animals

Nov 19, 2024  on Shopify

Can not stress this enough, this app is amazing. It has all the features that you need for a good FAQ, including a search option for your customers. Easy to set up, and if you need any help, the team behind it is super friendly and helpful.

VAPNOID

Nov 17, 2024  on Shopify

I recommend this app, quick setup and works great. Responsive support, nothing to complain about.

MARONER

Nov 16, 2024  on Shopify

Un super retour rapide & efficace de la part de Duke ;) !! Une application top ;) Rien à redire

Fyro

Nov 15, 2024  on Shopify

This app is SO clean and SO easy to use! We searched for a great FAQ app but are so glad we landed on this one. We also love that we can easily hyperlink from content in our FAQs to create a more robust customer experience.

My Store

Nov 14, 2024  on Shopify

Very helpful and easy to use. Does what it says

Carmel Digital Solutions

Nov 14, 2024  on Shopify

Amazing app. Very easy to use and a great customer service. Highly recommended

Géo'Art

Nov 14, 2024  on Shopify

Really good app for a fast Faq integration. Click & play, you install it, you run it.

Tiffany York

Nov 12, 2024  on Shopify

We tried 3 other APPS but uninstalled them all until we tried this one. This FAQ APP deserves 5 stars because 1.) Functions smoothly 2.) Includes a variety of UI to choose from 3.) Features flexible template styling 4.) Easy to implement and manage 5.) Includes responsive support. It took no time to setup a professional FAQ to match our template and also get a few tweak requests addressed within a few hours. The software renders smoothly and the support is solid and accurate. Based on all these points, this APP is without a doubt a solid 5-STARS!

OrCam Hear

Nov 09, 2024  on Shopify

KameHub

Nov 08, 2024  on Shopify

Buono

Double Fancy

Nov 05, 2024  on Shopify

I've been using the app for my store, and it’s been a game-changer. The app is incredibly easy to set up and customize, allowing me to organize FAQs in a clean, user-friendly way that enhances the shopping experience for my customers. The customer support is outstanding as well. They were quick to respond to my request and even helped make specific changes to fit my store's needs. Highly recommend this app for any Shopify store looking to add a professional, organized FAQ section.

Quality Life Coffee

Nov 03, 2024  on Shopify

Duke is very helpful and fast response. The app is easy to use

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