Really bad. Only some of my products from my Shopify website show up on my Facebook business page, so I can't tag any of my products on my Facebook business page. So boosting or creating an ad on Facebook business is a waste of money. Also I reached out to support several times, and nothing has been done. This has been an ongoing issue since I linked my Shopify website to Facebook business page, total nightmare. Very confusing, repetitive tasks and typing to explain issue, (and again writing about the problem here) No help. Keeps saying it can't link items from my store. Why advertise if they can't sync.

Please give us the option to remove the default URL parameters. The tool adds '?utm_content=Facebook_UA&utm_source=facebook' to all our product links and it causes issues with tracking. (I've tried going to https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram as per your other responses; and it just redirects to the generic Shopify help page 'https://help.shopify.com/en'. Please give me an email address to contact instead.)

Not letting me connect to facebook over and over put in the correct password and email/phone number nothing works

I am not computer savvy at all and I find this app very easy to use and a step by step guide that makes it painless.

1. NO Support. I have reach out numerous times, no response. 2. You are required to use Shopify Payments. Why? Kickbacks? I just wanted to be able to sell on Facebook and Instagram without issues. If you are wanting simplicity, this is NOT the app for you.

This app has never worked once. After downloading, without entering any facebook/instagram login details or credentials, the app immediately begins connecting. Connecting to what? I have no idea. The connection fails and it tells me " SOMETHING WENT WRONG Your details couldn’t be submitted yet. Try again in a few moments". I have spoken to Meta and Shopify customer service AT LENGTH. Shopify directs you to Meta customer service. Meta directs you to Shopify customer service. As others here have reviewed, this is just a back and forth of copy-and-paste answers which involve you doing VERY SIMPLE trouble shooting like clearing cache and changing browser. They might as well ask me to restart my computer. I have also been asked to send the same information I have already sent. I even took a screen recording and showed them the exact issue. Additionally, just as others have reviewed, they will continue to close the ticket immediately each time. Finally they said it is not their problem and to contact Facebook.

this shi hard ass fuck i was making 6 figuers a day before installing it now i make 8 figuers a day damn im glad to be here what alife gang

Both apps are user friendly. One would have a wider range of meeting a diverse of persons, especially business wise.

from last 4 days i am getting error while installing no one is help me and no proper solution from meta and shopify

I am not be able to connect my account in facebook and instagram to shopify please let us know if any possibilities it's showing you are not from eligible country.

Hello, I am getting an error while connecting my Facebook account, I log in but it does not connect the account.

So far the process has been very smooth to set up shops on the platform and everything worked without a single issue, love the experience, thank you Meta!

The worst support from shopify and meta. Both companies hand balling the issue, after months of continuous contact attempts still no resolution.

In a few words would like to say that I love it! It keep me in touch with family, friends and clients. Than you!

I'm not even going to give it one star. (ok so I had to give them one star or it wouldn't let me post) We get very few orders through them and have never been paid. I've tried to verify my store 5 times with documents. They make it almost impossible. I even sent them our corporate tax return which wasn't good enough. I'm going to disable it after losing money again.

I was confused about the new PayPal I was required to make but I already connected here with Shopify , still a bit confusing thou about the connections between both connected together thou cause the both have their own business page still trying to figure it out , but all in all it’s been great . Still waiting on my first sale .

This app has always been flakey. I've found it disconnected from time to time. Also, I can't activate PayPal because the button doesn't work. Finally, I was surprised to find that all my products had a 10% discount automatically applied.

I would always recommend FB & instagram before any. Everything about this app and platform are so user friendly and is worth having . never had an issue that was over looked or fixed .

It is working fine and fast. But there is no option for sending informations like "Own number 0" or "Own label 1" and this is a very important function i need to categorize my products in the Meta Ads Manager..

Instagram is very engaging. It is easier to use than FB business page. I find FB business page a little more difficult to use as a selling platform. It is good for information about my business to direct them to my actual website but so far I am not sure I can use it to sell from. I primarily use FB Marketplace until I figure it all out.