Exchange It Returns & Exchange

Develop by 506

$9.99

/ Month

Built for Shopify

7 Days Free Trial

Boost customer retention with easy returns, refunds & exchange

Return management portal

Seamless returns processing

Efficient exchanges handling

Refunds management

Inventory restocking

Order management optimization

Cancellation handling

Integrated with shopify

Aftership order compatibility

About Exchange It Returns & Exchange

Launched Sep 28, 2015

Built by 506

Email :

[email protected]

Address

Thomas House, London, ENG, SW1V 1PX, GB

Website Support Portal Privacy policy Tutorial FAQ Document

Related Categories

Description

Return management for exchange orders, refunds, restock and returns portal for order management.

Simplify your return management with Exchange It's return portal. Seamlessly process returns and exchanges, manage refunds, and restock inventory — all from Shopify Admin. Works for orders fulfilled by Aftership. Don't let your orders throw you in a loop! Restock and return customers orders with our prime return app. With Exchange It, efficiently handle cancellation and refund requests, streamline order management, optimize inventory management, and simplify the return form process.

Manage your returns and refunds within Shopify Admin for streamlined operations
Flexible inventory restock by choosing products & selecting inventory locations
Create exchange orders within your orders page, streamlining fulfillment process
Flexible refunds: auto-calculate or customize refunds from returned items
Autocomplete customer details and modify shipping as needed for seamless returns

Pros

Seamlessly process returns and exchanges from Shopify Admin
Works with orders fulfilled by Aftership
Efficiently handle cancellation and refund requests
Streamline order and inventory management
Simplify the return form process
Manage returns and refunds directly within Shopify Admin for streamlined operations
Flexible inventory restock by choosing products and selecting inventory locations
Create exchange orders directly within your orders page, simplifying the fulfillment process
Flexible refund options: auto-calculate or customize refunds from returned items
Autocomplete customer details and modify shipping as needed for seamless returns

Cons

Limited to Shopify Admin, may not be suitable for non-Shopify platforms
Dependent on Aftership for order fulfillment, which may not be preferable for all users
Potential learning curve for new users in integrating and utilizing all features efficiently
Customer support response times can vary

Rating And Reviews

Q30

Aug 29, 2024 on Shopify

I have been using ExchangeIt across multiple companies and for several years now. It has made processing Exchanges and now Returns so much easier for myself and my team. Their support staff is very responsive and fills voids in Shopify's platform.

Pharus Training

Aug 29, 2024 on Shopify

Great customer service, thank you so much for helping!

Handsome Stockholm

Aug 29, 2024 on Shopify

An excellent app that we've been using for yers now. Very user friendly, reliable and great support regarding whatever questions that may arise.

Mustard Seed Design Co.

Aug 27, 2024 on Shopify

Great product and the team is easy to work with! Their customer service from this company should be the industry standard. Great job!

Toes on the Nose

Aug 25, 2024 on Shopify

simple and smooth

Staydium

Aug 21, 2024 on Shopify

Their customer service is excellent and catered to each store's needs. Love his app!

Origo Shoes

Jul 29, 2024 on Shopify

We have been using this app for more than 2 years with no issues, it's very simple to use and meets our needs. The customer support and Product Development team is amazing and attentive to help us achieve our goals.

CLICKK Home Store

Jul 29, 2024 on Shopify

Great app from what we have seen so far, makes the returns experience much easier for the customer.

Anya's Shop

Jul 15, 2024 on Shopify

ExchangeIt is a great app with a dedicated dev team who are responsive to questions and feedback. We've tried many other apps built for simplifying returns management and in most cases we were massively overpaying and forced to accept tradeoffs we didn't like. ExchangeIt is easy to learn, easy to train staff on, and does its job well. The price is a great value - you're not overpaying for features you don't care about. The fact that it is integrated with the admin and does not force you into a separate 3rd party site is also a plus.

newCreation Apparel

Jul 14, 2024 on Shopify

The ExchangeIt customer support is fantastic. They are very accessible, and their contact details are prominently displayed, with no automated solutions, but rather a live response. Additionally, their response was prompt, professional, and helpful. They resolved our problem almost immediately, and it's worth noting that the issue was not caused by their app, but by another app and upgrade. We have been using ExchangeIt for several years and have never encountered any problems. We highly recommend this app because it functions effectively, and the support is exceptional.

Show more reviews

Exchange It Returns & Exchange

About Exchange It Returns & Exchange

Built by 506

Related Categories

Description

Return management for exchange orders, refunds, restock and returns portal for order management.

Pros

Cons

Rating And Reviews

Q30

Pharus Training

Handsome Stockholm

Mustard Seed Design Co.

Toes on the Nose

Staydium

Origo Shoes

CLICKK Home Store

Anya's Shop

newCreation Apparel

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