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7.7
Exchange It Returns & Exchange logo

Exchange It Returns & Exchange

Develop by 506

$9.99

/ Month
  • Built for Shopify
    • 7 Days Free Trial

    Boost customer retention with easy returns, refunds & exchange

    Return management portal
    Seamless returns processing
    Efficient exchanges handling
    Refunds management
    Inventory restocking
    Order management optimization
    Cancellation handling
    Integrated with shopify
    Aftership order compatibility
    67 Reviews
    7.7
    Claim Offer
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    About Exchange It Returns & Exchange

    Launched Sep 28, 2015

    Categories

    Managing orders - Other Orders - Other Returns and exchanges

    Built by 506

    Email :

    [email protected]

    Address

    Thomas House, London, ENG, SW1V 1PX, GB

    Website Support Portal Privacy policy Tutorial FAQ Document

    Related Categories

    Description

    Return management for exchange orders, refunds, restock and returns portal for order management.

    Simplify your return management with Exchange It's return portal. Seamlessly process returns and exchanges, manage refunds, and restock inventory — all from Shopify Admin. Works for orders fulfilled by Aftership. Don't let your orders throw you in a loop! Restock and return customers orders with our prime return app. With Exchange It, efficiently handle cancellation and refund requests, streamline order management, optimize inventory management, and simplify the return form process.

    Simplify your return management with Exchange It's return portal. Seamlessly process returns and exchanges, manage refunds, and restock inventory — all from Shopify Admin. Works for orders fulfilled by Aftership. Don't let your orders throw you in a loop! Restock and return customers orders with our prime return app. With Exchange It, efficiently handle cancellation and refund requests, streamline order management, optimize inventory management, and simplify the return form process. more
    • Manage your returns and refunds within Shopify Admin for streamlined operations
    • Flexible inventory restock by choosing products & selecting inventory locations
    • Create exchange orders within your orders page, streamlining fulfillment process
    • Flexible refunds: auto-calculate or customize refunds from returned items
    • Autocomplete customer details and modify shipping as needed for seamless returns

    Pros

    • Seamlessly process returns and exchanges from Shopify Admin
    • Works with orders fulfilled by Aftership
    • Efficiently handle cancellation and refund requests
    • Streamline order and inventory management
    • Simplify the return form process
    • Manage returns and refunds directly within Shopify Admin for streamlined operations
    • Flexible inventory restock by choosing products and selecting inventory locations
    • Create exchange orders directly within your orders page, simplifying the fulfillment process
    • Flexible refund options: auto-calculate or customize refunds from returned items
    • Autocomplete customer details and modify shipping as needed for seamless returns

    Cons

    • Limited to Shopify Admin, may not be suitable for non-Shopify platforms
    • Dependent on Aftership for order fulfillment, which may not be preferable for all users
    • Potential learning curve for new users in integrating and utilizing all features efficiently
    • Customer support response times can vary

    Rating And Reviews

    Jador The Label

    Nov 06, 2024  on Shopify

    Great app, easy to use for merchant and customer. Alex was so helpful with the walkthrough and answering any questions I had. Customer service is next level! And your customers will love the ease of this app.

    Cosa Uniform Europe

    Oct 23, 2024  on Shopify

    AMAZING APP EVER!!! Adrien is super developer, he helped to us for any topic any time. Hardly recommended app and team.

    DGN-Kilters

    Oct 15, 2024  on Shopify

    works great

    NewOn

    Oct 10, 2024  on Shopify

    App recently installed, not used yet. Easy to install and excellent customer service! Adrien is very approachable and offers immediate solutions. If they don't exist for your needs yet, he thinks along with you and tries to get it sorted as soon as possible. For now, really great and highly recommended!

    Se-Luna

    Oct 07, 2024  on Shopify

    I give the ExchangeIt Returns & Exchange app a well-deserved 5 stars! Their customer support is incredibly responsive, with immediate replies that make any queries or issues a breeze to handle. The app also boasts a range of useful features that are intuitive and easy to navigate, making the whole experience smooth and efficient. Highly recommended!

    Peachylean Ireland

    Sep 30, 2024  on Shopify

    My Store

    Sep 29, 2024  on Shopify

    Their customer service is great and caters to each store's needs. What a cool app.

    Q30

    Aug 29, 2024  on Shopify

    I have been using ExchangeIt across multiple companies and for several years now. It has made processing Exchanges and now Returns so much easier for myself and my team. Their support staff is very responsive and fills voids in Shopify's platform.

    Pharus Training

    Aug 29, 2024  on Shopify

    Great customer service, thank you so much for helping!

    Handsome Stockholm

    Aug 29, 2024  on Shopify

    An excellent app that we've been using for yers now. Very user friendly, reliable and great support regarding whatever questions that may arise.

    Show more reviews

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