We use the app it to send orders to our suppliers. About a year ago I submitted a request and asked if it is possible to add PDF files to the e-mail to our suppliers. This was not possible but the developers went to work and made it possible. I want to especially thank Joe and the rest of the team for all the work you did to cater to my needs. The app is very straightforward and easy to configure. Definitely to be recommended!

The App doesn't work to reroute orders to different locations in my store as my Apps auto fulfil orders :( "Unfortunately, Order Automator does not communicate with other apps, so if another app is handling fulfilment, our app won’t be able to override or prevent it from fulfilling orders"

The Order Automator app has transformed the way we manage our order fulfillment process! The ability to automatically send order confirmation orders to vendors - especially being able to specify to only include products in an order to the vendor it is assigned to. Their support team is also incredibly friendly, responsive, and lovely to work with. I'd highly recommend this app to anyone!

Support is wishy-washy and gives you the run-around instead of trying to directly help you. They stated we could hop on a call and after multiple requests to schedule one, it wasn't addressed. Ultimately they couldn't provide the setup help I needed and I will find a different solution.

We've been using this app to automatically add a free printed guide to every first-time order — and the results have been incredible. The guide not only adds value for our customers, but also allows us to upsell our other products in a natural, non-intrusive way. Since implementing it, we've seen a 10% increase in retention rate, which speaks for itself. Highly recommended if you're looking for a simple but powerful way to boost customer lifetime value!

I've been using this plugin for some very basic functions, however, I am pleased with how responsive and professional the support and development teams are. I needed a custom function to automatically cancel old orders, and they provided me with it fairly quickly and were eager to receive my feedback and make any needed adjustments. Keep up the good work! I wish your project to prosper.

Absolutely best app to make processing orders easier and more efficient. A must have program if you email or manually enter PO's - Even if just some orders. Can't wait to explore more of the capabilities. Support has been amazing. Super responsive and accurately helpful.

Great app with excellent support! We were looking for a workaround that would allow us to help us tag orders with multiple cart attributes, and they were able to help us out immediately.

Great app plus great support. We use this app to route orders to Amazon but there is so much more it can do. Do you ship from multiple locations? It can help there. Problem customers? Send them to a black list!

The order automator app has had some of the best support of any app we have ever used. Everything is extremely customizable and easy to use! Would definitely recommend to any users who need to tag orders!