Support is wishy-washy and gives you the run-around instead of trying to directly help you. They stated we could hop on a call and after multiple requests to schedule one, it wasn't addressed. Ultimately they couldn't provide the setup help I needed and I will find a different solution.

We've been using this app to automatically add a free printed guide to every first-time order — and the results have been incredible. The guide not only adds value for our customers, but also allows us to upsell our other products in a natural, non-intrusive way. Since implementing it, we've seen a 10% increase in retention rate, which speaks for itself. Highly recommended if you're looking for a simple but powerful way to boost customer lifetime value!

I've been using this plugin for some very basic functions, however, I am pleased with how responsive and professional the support and development teams are. I needed a custom function to automatically cancel old orders, and they provided me with it fairly quickly and were eager to receive my feedback and make any needed adjustments. Keep up the good work! I wish your project to prosper.

Absolutely best app to make processing orders easier and more efficient. A must have program if you email or manually enter PO's - Even if just some orders. Can't wait to explore more of the capabilities. Support has been amazing. Super responsive and accurately helpful.

Great app with excellent support! We were looking for a workaround that would allow us to help us tag orders with multiple cart attributes, and they were able to help us out immediately.

Great app plus great support. We use this app to route orders to Amazon but there is so much more it can do. Do you ship from multiple locations? It can help there. Problem customers? Send them to a black list!

The order automator app has had some of the best support of any app we have ever used. Everything is extremely customizable and easy to use! Would definitely recommend to any users who need to tag orders!

Excellent plugin with a lot of uses cases. I have used it for several different notifications in my business: -notify manual dropship vendor when an order is placed so they can fulfill (it uploads tracking info back to Shopify too) -alert us when someone who has issued a chargeback in the past places another order so we can deal with it -alert us when someone uses a PO Box so we can ensure the weight of the order is within USPS parameters -auto cancel high fraud flagged orders Customer service has been ultra responsive 100% of the time. Nothing at all bad to say about this plugin, it is WELL worth the small price.

Best app and best team ! They help me very quickly to install everything and customize the app, it's work perfectly. Thank you !

Order Automator is one of THE most valuable apps I have installed on my shop, which delivers a combination of digital and physical products where every order needs to be handled a little differently. It saves me so much time and streamlines my workflow. The team has been especially helpful every time I've run into corner cases where I needed assistance setting up flows to manage them. They are so responsive and take time to troubleshoot until the problem is solved. I absolutely recommend this app to everyone!