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Customer reviews: Order Automator

Develop by Automator Apps

Reviews (93)

Overall rating
5

What Merchants Think

Merchants widely praise "Order Automator" for its efficiency and transformative impact on their order management processes. The app is lauded for its ability to automate routine tasks, save time, and streamline workflows significantly. Many users highlight the exceptional customer support team that not only assists with app setup but also provides personalized solutions, often going above and beyond to accommodate specific business needs.

Key Strengths

  • Highly efficient and reliable order automation.
  • Exceptional customer support, known for responsiveness and customization.
  • User-friendly interface that simplifies setup and maintenance.
  • Highly versatile, supporting a wide range of use cases (e.g., fraud detection, inventory management, custom workflows).
  • Affordable pricing for the value provided.

Common Concerns

  • While detailed reviews did not mention significant drawbacks, users noted the need for occasional customizations to fit unique business processes.

Final Thoughts

Overall, "Order Automator" is highly regarded by merchants for its powerful capabilities and customer-focused approach. It is deemed an indispensable tool for automating tasks and improving business efficiency, particularly for those on Shopify looking to optimize order and inventory management. Its robust functionality and excellent support team make it a worthwhile choice for businesses seeking to enhance their operational productivity.

Brilliance in Diamonds

Feb 17, 2025  on Shopify

The order automator app has had some of the best support of any app we have ever used. Everything is extremely customizable and easy to use! Would definitely recommend to any users who need to tag orders!

Mineral Buffet by Little Avalon Farm

Feb 07, 2025  on Shopify

Excellent plugin with a lot of uses cases. I have used it for several different notifications in my business: -notify manual dropship vendor when an order is placed so they can fulfill (it uploads tracking info back to Shopify too) -alert us when someone who has issued a chargeback in the past places another order so we can deal with it -alert us when someone uses a PO Box so we can ensure the weight of the order is within USPS parameters -auto cancel high fraud flagged orders Customer service has been ultra responsive 100% of the time. Nothing at all bad to say about this plugin, it is WELL worth the small price.

Weebot

Jan 11, 2025  on Shopify

Best app and best team ! They help me very quickly to install everything and customize the app, it's work perfectly. Thank you !

Author Ophelia Bell

Dec 11, 2024  on Shopify

Order Automator is one of THE most valuable apps I have installed on my shop, which delivers a combination of digital and physical products where every order needs to be handled a little differently. It saves me so much time and streamlines my workflow. The team has been especially helpful every time I've run into corner cases where I needed assistance setting up flows to manage them. They are so responsive and take time to troubleshoot until the problem is solved. I absolutely recommend this app to everyone!

WealthCounsel, LLC

Oct 23, 2024  on Shopify

Order Automator has been a game-changer for our Shopify store! The app is incredibly efficient and has streamlined our order management process. What really sets them apart is their outstanding customer service. The team was responsive, attentive, and even went above and beyond by implementing a custom feature we needed. Highly recommend this app for anyone looking to automate their workflow and get exceptional support!

Profi Nasal Spray

Oct 10, 2024  on Shopify

Joe and his team at Order Automator are amazing! This is a must-have app. They were able to customize functionality for us, allowing us to tag orders from early adopters and long-time subscribers. I honestly don’t know what we’d do without it!

WH USA

Oct 07, 2024  on Shopify

The best way I have found for connecting to Amazon for MCF and it comes with a whole load of other features for automatic how we deal with incoming orders. A really useful toolkit. The support is top-notch as well - even adding custom features when required.

S & D's Value Store

Sep 22, 2024  on Shopify

This is a fantastic app. Frances was excellent at understanding my needs and helping me automate some of the manual processes for my orders with my suppliers, which require orders to be submitted in CSV. Out of all the apps and other resources I have been exposed to on Shopify in my e-commerce journey to date, these guys are the best! They are also responsive and always willing to help. I was blown away by Francis and his team when they asked me to explain what I needed, not just shut me down and tell me what I would get or what they wanted to provide me with. I cannot thank them enough! Thank you, team. You have saved me hours of processing time!

QuickStart Guides

Aug 04, 2024  on Shopify

Delivers the functionality we were looking for and their support team is excellent - they really went above and beyond to ensure that we dialed in the app to get the most out of the functionality we were looking for.

Glossify

May 03, 2024  on Shopify

The Order Automator team and Joe specifically have been fantastic. We used the Order Automator app to add a customers order count to packing slips within the app we use for our packing slips. Whilst this isn't an out of the box feature, Order Automator is fully customisable and after an email to the team, that had this feature sorted for us within a day. They've also guided on other features we want to use and nothing is too much of an ask, would definitely recommend!

TASCHEN BE

Apr 29, 2024  on Shopify

Easy to use app and does exactly what we require! The team are very proactive at supporting and solving any queries we have. Would highly recommend!

Maya Lumbini

Apr 11, 2024  on Shopify

Really straightforward app, got it up and running in no time, and the support team was outstanding in terms of speed of replies and friendliness plus competency. Great and can recommend, absolutely.

Cheeky Fishing

Feb 14, 2024  on Shopify

We first started using this app to catch fraud orders and that worked great. We then had to start using it to catch orders using discount codes because our inventory system has a bug. Order Automator is helping us tremendously being able to work around the bug and fix our orders before they push to Quickbooks. Also, customer service is GREAT! Quick and helpful answers.

Evolution Power Tools USA

Feb 08, 2024  on Shopify

Managing orders across multiple marketplaces and Multi-location (warehouses)? Order Automator is a lifesaver! But beyond just the app itself, the Order Automator team is truly exceptional. When we needed a customized solution, they went above and beyond, offering immediate assistance and expert guidance.

Sneaker Soul US

Feb 01, 2024  on Shopify

5+ STARS! This app and the team behind it are stellar. They work non-stop to ensure the app's use case is maximized for your business. A huge thanks to Frances for consistently following up with me until my issue was resolved (google ads order tracking). This app works very well, it's affordable and the people behind it are genuine. Couldn't recommend it enough.

Biomesight

Dec 18, 2023  on Shopify

I've had a really excellent experience getting up and running with this app. We've got automated FBA orders now to 3 market places and plan to add another in a couple of weeks. Saves us a ton of time! Support also fantastic and friendly.

Verbum Medien

Dec 18, 2023  on Shopify

Order Automator has revolutionized the way we manage our Shopify store! This app is an absolute game-changer when it comes to automating tasks, making our workflow more efficient, and enhancing overall productivity. One of the standout features of Order Automator is its reliability. It flawlessly automates routine tasks, from order processing to inventory management, saving us valuable time. The level of customization and control it offers is exceptional, allowing us to tailor workflows precisely to our store's needs. Moreover, the app's intuitive interface makes setting up automation rules a breeze. Even for those unfamiliar with complex technical processes, the user-friendly design makes it accessible to everyone. What sets Order Automator apart is their exceptional customer support. They are fast, friendly, and incredibly competent. Whenever we've had queries or even when we needed assistance with customization, their support team has been there to provide prompt and effective solutions. Their dedication to helping customers achieve their automation goals is truly commendable. Highly recommended! Kudos to the Order Automator team for developing such a fantastic tool that has become an integral part of our store's success story.

OurHands

Dec 14, 2023  on Shopify

Really well built app with excellent customer support. The most sensibly designed and reliable way to integrate with Amazon FBA.

Flowers After Hours

Dec 11, 2023  on Shopify

This is the app we've been searching for, suitable for multiple locations, particularly in fulfilling orders. It provides the customization solution we need, and the support is both awesome and highly responsive.

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