I've recently downloaded this app and needed assistance with some of the settings. The online chat service was beyond helpful with all of my questions! I highly recommend this app.

I tried another app before this one and BIG has turned out to be so much easier to use, with great customer service. My initial impression is a good one!

Rien à redire jusqu'à maintenant, l'application est très bien et le support technique est au top ! Merci :)

J'ai eu besoin d'aide sur l'application. Avec le chat on m'a répondu en moins de 2 minutes. Mon problème a été réglé en moins de 4. Je suis très satisfaite et la personne était très sympa. Je me sens soutenue et je peux avancer dans mon projet plus sereinement en sachant qu'il y a des personnes prêtes à aider.

Customer service is quick to respond, and setting up a product is straightforward. However, a bulk editing feature would be a valuable addition.

I've had a fantastic experience with Big Digital Downloads! The process is incredibly easy, and my digital files were up on my site in no time. Their customer service is excellent—I reached out today for an upgrade and am excited to upload even more!

I highly recommend this app based on a trusted source's recommendation. Setting it up was a breeze with the guided setup checks, unlike other digital download apps we've tried. The customer service was friendly, prompt and offered helpful tips on best practices to ensure the app performs as intended. Our #1 pick for our download products via Shopify store app!

The app is great, works perfectly and does what it's supposed to, it's even free to start with and the support is great. I've had a question late at night twice and I've been helped within a few minutes each time. Rarely have I seen such good service!

So far it feels like a much more advanced/tidy app than the one I had previously downloaded. Very happy!

Easy to install and set-up for my needs and a very quick, friendly and helpful response from Mateo on the support team.