The Big Digital Downloads app is truly a must-have! It’s incredibly user-friendly – very intuitive and easy to upload, manage, and deliver digital products to customers. Everything works smoothly and without hassle. What really makes it stand out is the support. Whenever I had a question, I received immediate help from Mateo, who not only responded quickly but also explained everything patiently and clearly. You can really feel that they care, and that makes all the difference. In short: a great app with outstanding service. Definitely worth five stars!

Just getting started but the customer service has been amazing. Seems fairly straightforward to use.

FANTASTIC! Amazing app and Theo answered my questions and took care of my store verification in just a few minutes. I love the app. Thank you for making it easy to set up and use.

Very handy with providing information. I'm too independent and like to figure things out myself before I reach out for help. So far the inforamtion guide he provided is very helpful. Thank you and i will be reaching out if I have any other issues. Thank you :) So far i love the part that you are able to add your phyical items with an option to choose digital.

Dealing with John on the chat was a great experience, very helpful and understanding. Outstanding work!!!

Moved to this app because of how unreliable Digital Attachments through Shopify has been, and it is ABSOLUTELY worth it. Amazing amazing amazing support!

have been using the app for a few weeks now and everything is so smooth and works really well. We had a few small issues while getting all of our files loaded in but customer service has been outstanding. Mateo has helped me with everything and always replies extremely quickly. This is the go to app for digital downloads of any kind.

The support has always been very fast and helpful. Today was our first sale and Theo gave me instructions quickly so I could import an order and send out customer files. Looking forward to future orders that are 100% automated. :-)

A real person answers the chat, and they always answer right away. It's so helpful and so refreshing to not be chatting with a BOT! Highly recommend.

Aurora was super kind and helpful, thank you very much I recommand this app for ebook, super easy & fast to set up, less than 3 min