I had the pleasure of getting help from Surya on live chat, and he made everything super easy to understand. I was struggling with something, and he simplified it perfectly. Thanks so much, Surya! Your assistance was quick, clear, and really appreciated!
The support was very helpful. He walked me through the process of setting up my Etsy store and adding products.
Surya made uploading all the products on Etsy so easy. It was pretty seamless and we instantly had an etsy store.
This is exactly how all apps should be. They are very helpful and willing to chat and even do a live call to help with any problems or questions you may have. To tell you the truth, I really have had no issues moving our products over to our ETSY store. I am doing it by moving them over by collections and it really is very simple. It is such a time saver and I recommend using this app plus they offer everything that other ETSY integration apps do and have the best price.
Have been using this app for almost an entire year and it was worked flawlessly. Occasionally, the steps to do something won't be as clear as I'd like, but I've never not been able to do what I needed and it'd probably be clear if I'd just spend more time with it. App does not require any regular action from me. It just works happily in the background. Only when adding new products do I need to do something. The only time I needed customer support, they were amazingly helpful. I wasn't experiencing issues, just had a question. I reached out to them via their chat support. My question was answered quickly and accurately.
Pratak was really helpful and patient and knew what he was talking about and resolved all the issues and got my Shopify store connected to ETSY and EBAY in good time. Great customer service skills and nice nature.
Super Awesome Customer Support. I downloaded the app and within 1 minute, Surya from customer support, was pinging me. What would have taken hours to complete, took less than 30 minutes. Incredible.
My session was very helpful in getting my store optimized! This is a great benefit in helping establish a novice user such as myself!
It's a good app so far and works well, but the order information for customer doesn't sync so it's not really able to be scaled. This makes it unsustainable for big stores, unless they fix this soon I will have to find another solution for our store. Thank you!
Pretty straight forward integration. Had an issue and received a quick response. Krishna helped me resolve my issue quickly.
Etsy Integration ‑ DPL has saved me a TON of time integrating my products from my website to my ETSY shop. KB. Atlanta, Georgia
The app is easy to use and great for linking our products from Shopify to Etsy. Etsy support is alos great
They have great communication and Hem helped me figure out everything I needed to get my listings to show correctly.
Hem was was very helpful on this call. I am no a technical person and he was very patient with me to connect my shopify store to Etsy
Die APP ist fantastisch, und nur zu empfählen, verständlich einfach gehalten, und tut was Sie soll, würde diese APP nicht mehr missen wollen. Perfekte Arbeit. Kein schnicki schnacki
We are newly using the app and have amazing results with it. For us it was a game changer and facilitated our work with etsy, which was done manually before. And when first having issues with synchronisation - didn't finde the button ^^ - the customer support helped us out in the blink of an eye. Totally recommendation!
I haven't started to use this App yet for my business, however the introductory phone call was very helpful & it looks promising. Thank you Ronex.
Kusum was amazing! She was so helpful + really helped me walking through every process I needed help with. She also went above and beyond in her help making me feel very comfortable with this new app. Stress-free!
Day two of using this app and I have to say the customer care is amazing - Ronex thank you so much. The app is easy to install and use and if help is required it is there in minutes; they also keep coming back to make sure you are okay if a problem takes a while to resolve. excellent service. I am looking forward to using this app :)
Awful. Etsy customer care is disorganized and consistently references Shopify - for just the basic setup. Shopify's app chat only responds to "contact Etsy". Just a miserable experience. Avoid this app and save the headache.