This app has made a giant task more efficient for my business. I needed to contact support and Ronex was extremely helpful in clearly answering my questions and helping me with the app!

Pratik m'a aidé pour un problème de synchronisation des fiches produits. Il a été très efficace !

Horrible experience… not easy to use. I work in tech so am very savvy and this was a waste of time, super confusing and sent me in circles. Luckily I did the free trial and cancelled before I was charged.

Ronnex was very helpful and patient and communicated clearly. I got my problems resolved and enjoying the app. Thank you

Very easy app to learn and the customer service is fast to respond with any question you may have regarding the app features and function.

Krishna was an amazing help! He was patient, gave me screenshots and explained what I couldn't understand. He is a valuable resource to your customers and company!

DESTROYED MY SHOP and IT WILL DESTROY YOURS! I have been operating Etsy print on demand for years without issues. The moment I synced my products to Shopify using this horrendous tool, my ENTIRE Etsy shop was corrupted. Product decriptions were messed up, photo variations broken, and fulfillment broken. I had made 200% sure to uncheck every overwrite option BEFORE I imported, and it still overwrote my Etsy listings. When I contacted their support, they denied any fault with their tool and told me "not our fault, just update your products one by one again, and it'll carry be fine..." Please for the love of god, save yourself the tens of hours you'll waste in frustration and avoid this trash.

I like this app. I learned how to use it quickly. It is easy to use and does all the necessary functions. I have been using it for over a year and I am happy with everything. The support works well. I recommend this app.

So thankful to have found this app. So easy to use and customer service is great. Pratik walked me through the process of setting up the app which took about 15 minutes.

Outstanding customer support! Surya went above and beyond — He even recorded a video to show me exactly what to do and offered a Google Meet video call to help me out in real time. Super patient, kind, and incredibly helpful. Truly one of the best support experiences I’ve ever had. Thank you!

easy to use! fast support! special mention to surya for handling my issue promptly and making sure store functions and syncs smoothly with etsy!

As a first time user I was the app quite easy to navigate. Only issue I had related to Etsy's shipping and product dimension and weight rules. But this app helped me resolve that problem.

Tried integrating Etsy with my Shopify store and gave up miserably until I found this app which makes it a breeze. A few weeks in, as Etsy orders started picking up, I had a few questions and Hem from Support was able to guide me promptly. Very satisfied user here.

My customer support is Hem. The DPL software appears seamless. Hem helped me through the setup procedure as I was held up on deciding how to set my shipping as it's international. Hem was very professional and knowledgeable about the process and made it an easy integration. Thank you for your support.

Has worked almost flawlessly so far! Had one question and they resolved it immediately. Highly recommend!

Superbly responsive, the chat agents are well equipped with the knowledge needed to solve your problems. Loved it.

Ronex was helpful with trying to get our Etsy shop set up. I have a few connectivity problems on our end and was patient through the process. We will continue with Ronex with any future enquiries.

This app doesn't meet my needs, unfortunately. I switched from another platform due to frustrations, but that one still offered more flexibility overall. With this app, I'm unable to do key things like: – Set a profile to automatically adjust pricing (by a dollar amount or percentage) when syncing to Etsy – Create a profile that sets quantity to a specific number when Shopify's inventory is 0 Since I handmake many of my products and don't always keep an active inventory, manually updating hundreds of listings just isn’t realistic. One other note (and this applies to many apps, not just this one): communicating with support can sometimes be a challenge when there's a language barrier. I completely understand that support is offered in many languages, which is great, but it would be helpful to have smoother communication when discussing technical details in English.

Hem has helped my thru understanding what to do in syncing my Shopify Products with my Etsy Products. He stayed with me as I had a hard time understanding the SKU, etc. but now I have the ability to work on it more! Thank you so much, Brenda

I've just started to use this app. I did not know how to use it properly, but Hem T assisted me straight away and with his excellent knowledge was able to help me sort it. Fantastic customer service! Thank you