Sometimes the app can be a bit confusing when things don’t work as expected, but the support team was very responsive and helped me resolve the issue quickly—which is what matters most. Overall, I believe this is the best Etsy integration app available on Shopify, and I would definitely recommend it.

Shreya from customer support was amazing, very quick to respond and very helpful. She guided me step by step until my issue was completely solved. I really appreciated her support and positive attitude! Thanks again Shreya! :)

This is my Third Etsy Integration app. Now i am pretty sure that i will stay. the support is outstanding. they even set an individual tag length for my shop. There are some small points the need to implement, but they promised to me: They are on the road map.

resolved the issue quicker than I expected, had an issue with syncing products but all is sorted in less than 10 mins. Great service and quick response!

Great app - I did have one issue with products not syncing which I couldn't work out myself. Ronex was kind to help me with my issue, he was pro-active and efficient and gave me an instant solution - thank you!

He helped me through the errors encountered and walked me through step by step on how to upload collections, instead of indiviual products!

I was having the worst time uploading and reached out for help and Shreya help walk me through what I was doing wrong. I am not savvy with technology, and she made it easy for me and made the transition of my listings successful! Thank you Shreya and I would recommend this app.

There are issues from time to time but they are always very attentive and patient and get to the nub of the problem and sort it. This is a great app and would highly recommend it if you are looking for a time saving reliable Etys Shopify sync app

So happy to have worked with Hem from Etsy Integration-DPL. Was very helpful to me during our call!!

This integration app also synchs shipping info so etsy orders can be shipped from shopify - very handy! When I was confused on how to use the app, Hem was very helpful in getting me on track and understanding how the app works.

Great experience so far. I was using another app and chose this one since I had too many synchronization bugs with the other app. This app working great and flawlessly.

Very responsive customer service help. I am able to ask all my questions and resolve any questions or issues quickly with their help.

Has been such a blessing. Easy to use. Worth every penny. Any issues I have had, support was on it fast and figured it out.

So far the app works as expected and the staffs are great. Shoutout to a few: Ronin, Hem, and the others. Thanks!

Integrating Etsy with DPL has been a smooth and efficient experience overall. The setup process is straightforward and user-friendly, making it easy to connect your shop and manage your orders seamlessly through the platform. A special thanks to Kusum, who has been exceptional throughout the process — professional, knowledgeable, and quick to provide the exact information needed without unnecessary back-and-forth. Her clear communication and guidance make the entire integration experience even better. One important note for sellers to be aware of: if you plan to sell digital or instant download products, DPL does not currently support digital product integration. For physical or print-on-demand listings, however, it performs reliably and streamlines workflow effectively. Overall, DPL’s Etsy integration offers a smooth connection, responsive support, and a solid solution for print-based sellers looking to simplify fulfillment.

Avoid this app, it completely ruined my store. republishing new listings instead of matching to existing ones, ruined all the pricing/variation pricing. going to take days to fix this.

Hem was a great support advisor, i just started using the app, looks good so far but havent got any orders yet

Krishna was very helpful as I am a new user and had a million questions. He patiently answered them and gave useful ideas. I am switching from Marketplace Connect to DPL for my Etsy Connection to my Shopify store. It seems to be working really well, especially once I figured it out.

App just functions nicely and with little input from my end. I have been using this for a few years and any issues I have had were resolved in minutes by a tech via chat. Hem was the latest one to help me and he was very responsive and efficient. I recommend this app because it is simple and supported so nicely.

I wasted over 10 hours of my day trying to get the app to work correctly. Not all of my Etsy shop listings would sync to Shopify, and not all of my orders from Etsy would update the inventory in Shopify. The tech support "chat" is just as useless. ... they kept saying to "sync the listings" after I kept telling them that the listings wouldn't sync. Then they tried to say it was because my Etsy shop listings weren't formatted correctly... I repeatedly told them that Etsy only has 1 way to format the listings and that if the listings were missing information, the listing wouldn't post... I asked them if since all of the Etsy listings were formatted the same way, then why did some sync/import but others would not... and why would some orders from Etsy update the Shopify inventory but some would not. .... I cancelled my subscription after 10 hours of trying to deal with it. I've got better things to spend my time on.