Kusum was incredibly helpful, detailed, and patient with me. This is the best customer support I've received with a Shopify app so far. I will definitely continue using the app because of it.
There are a few apps claiming to do the same thing as DPL. I have tried them. They all had one issue or another (problem syncing inventory, hard to reach customer support etc.). DPL did have issues for me in the first week of set up, but the key thing is their support system is much more robust than competitors. And now the system works flawlessly. Thank you DPL.
Really happy with this app. It's worked flawlessly for us to date and I was able to meet with their support team just to verify all things are in working order as well. The support team was super helpful and quickly walked me through all optimization of my shop. Thanks!
Super helpful customer service, especially Kusum! App itself is great, user-friendly and does its job. Free trial plan worth discovering
Now that I understand how the products get transferred from shopify to etsy I can make sure that they are uploaded correctly, however, it is not very intuitive at first.
I had a bit of trouble at the beginning but then I have assistance and they help me set up trouble shoot everything
Wonderful support! The app works great and the developers are fantastic to work with and consider usage feedback for future releases. Thank you!
Great call to onboard looking forward to working with these guys. Hem was amazing, what a guy. Thanks!
-Synchronisation von Produkten wird immer wieder gestoppt und der Bestand gerät durcheinander. -Synchronisiert langsam und nicht in Echtzeit. +Kundensupport ist ok deshalb gibt es einen Stern.
Excellent Support from Krishna Wosti! Krishna from Etsy Integration - DPL provided outstanding support throughout the entire process. His expertise and prompt assistance made the integration seamless, and he went above and beyond to address all of my questions. Thanks to his professionalism, everything now runs smoothly. Highly recommend his service to anyone in need of top-notch support!
I reached out to Surya for assistance with integrating my shopify store products to Etsy. He was very helpful and knowledgeable with the entire process and answered all of my questions. I highly recommend Surya's friendly assistance for my future calls.
Ronex helped me sync my products and it was a great experience. Eager to see how this helps my store. Thank you!
Krishna was extremely helpful and did everything I needed to get my site working properly! He even told me about the eBay integration and got me to sign up for that as well. Thank you so much for making sure I knew how to use this, and for being there for any questions!
Hem was fast and straightforward in his approach. He made sure to ask the right questions and guided me through the app and made some recommendations on how to use the App. Thank you very much!
I highly recommend this app - Fast reply, Hem is very helpful and replied to all my questions very patiently. Thank you.
Ronex was so helpful in helping me integrate products from Shopify to Etsy and also to correct the name of my store. He was patient and explained everything very well. The App is definitely helping me make sales.
Ronex Shakya was awesome! He helped me understand Etsy Integration - DPL and I enjoyed talking with him. Thank you for you help
Patrik has been wonderful, i was very frustrated but he really made things a lot easier, he was very calm and patient
The app works perfectly for syncing with Etsy, also just had a really great and quick support experience -- top-notch. Highly recommended!
Surya from DPL was very helpful, patient, and worked with me as long as it took to resolve my technical issue. Very happy with DPL customer service.