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Customer reviews: Essential Upsell & Cross Sell

Develop by Essential Apps

The Essential Post-Purchase Upsell app helps Shopify store owners boost revenue by offering targeted upsells after checkout. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (614)

Overall rating
5

What Merchants Think

Merchants are overwhelmingly positive about the "Essential Upsell & Cross Sell" app, appreciating its ease of use, effectiveness in boosting sales, and the supportive customer service team. Many have found it simple to set up and integrate with their existing stores, and it has been a valuable tool for increasing average order values through effective upsell and cross-sell strategies.

Key Strengths

  • Easy to use and set up, even for non-tech-savvy users.
  • Effective in increasing sales and average order values.
  • Comprehensive customization options and seamless integration with Shopify.
  • Responsive and helpful customer support, frequently praised for quick resolutions.
  • Cost-effective, many users highlight it being free as a significant advantage.
  • User-friendly interface and intuitive design.

Common Concerns

  • Lacking advanced features like A/B testing and detailed analytics.
  • Some issues with language support and multi-language capabilities.
  • Compatibility concerns with specific Shopify themes or customizations.
  • Occasional glitches with upsell offer display and cart integration.
  • Potential future pricing changes as the app is currently free.

Final Thoughts

The "Essential Upsell & Cross Sell" app is highly regarded by merchants for its simplicity, efficiency, and excellent support. While there are some concerns about missing features and compatibility, the overall reception is positive, making it a recommended choice for Shopify store owners looking to enhance their sales strategies with an easy-to-use and budget-friendly app.

Monk Oil

May 04, 2025  on Shopify

I just set it up, so time will tell. But so far it was exceptionally easy to use, with really great flow and instructions compared to others I've tried. Thanks!

Mystic Garden

May 04, 2025  on Shopify

Heel simpel om mee te werken! doet wat ik verwachte en je kunt nog eens zorgen dat het wordt vertaald okal is dit manueel! En dat alles GRATIS! Als je nog twijfeld gewoon instaleren en probeer het eens, je zult niet teleurgesteld zijn!

Tsunami Automotive Inc.

May 02, 2025  on Shopify

Every easy (seamless, fast, no issues) to implement. Works as expected. It's lean , but it just works.

Evolucion

May 02, 2025  on Shopify

This Essential upsell & cross-sell app has been a game-changer for our Shopify store. It’s super easy to set up, highly customizable, and blends seamlessly with our brand design. We've seen a noticeable lift in AOV, especially through one-click post-purchase offers. The support team is responsive and always ready to help. Highly recommended for any store looking to boost revenue effortlessly!

Comformidable

May 01, 2025  on Shopify

I had a small problem with the app. Getting in touch was very easy and within a few minutes I was well helped by Matas. With a clear explanation I was able to solve the problem very quickly. The app itself is very easy to use, without needing any knowledge. So I recommend this app to everyone!

ArtcoTools.com

Apr 29, 2025  on Shopify

Highly recommend this app as an easy way to add upsells to your website. Setup was super simple and Samuel was very helpful repositioning the code on our website.

Mālama - Botanical Slow Care

Apr 28, 2025  on Shopify

Exactly what I need and integrates well into my theme. Great visual adjustments and works well with discounts. Use it on my product page to push bundles and increase AOV

Kiskadee Social

Apr 27, 2025  on Shopify

This was my first time setting up upsells on my store. I am not a programmer, and reading code can be troublesome for me. Using this app was quick, easy and straightforward. I am glad I found something I can use to build my store and add value to my client experience.

KixForAll

Apr 27, 2025  on Shopify

Great app! I’ve tried many upsell apps and this is the best one. Super easy to use and looks/functions great in the cart. Good job

Symphonie

Apr 27, 2025  on Shopify

We spent a few hours looking for a good Upsell & Cross Sell app. Some of the apps had twisted setup logic, some didn't have functionality that we needed. However, I am extremely happy that I came across this particular app. The setup took less than 10 minutes and was extremely easy. Also, very logically developed. Can't recommend this enough!

That Pet Shop

Apr 27, 2025  on Shopify

Very happy so far very easy to use. cant wait to see where this app goes in the future. Looks like the developers are really onto something

Kleantab

Apr 24, 2025  on Shopify

La integración es muy sencilla, descargué 3 aplicaciones similares y terminamos borrando las otras y dejando esta por su agilidad y claridad al momento de cobro. Muy contento con el servicio y la plataforma.

Tokstock

Apr 24, 2025  on Shopify

Excelente Aplicación, muy intuitiva y fácil de utilizar, la recomiendo 100%....también si tienes dudas te las responden muy rápido!

Lulla Glow

Apr 23, 2025  on Shopify

Omg thank you guys so so much!! I love this app so much i use it on all of my stores ( the essential countdown timer) im so happy! It really does the job! <3

Gymkit

Apr 23, 2025  on Shopify

Just made my first offer and the process was very quick and easy. Cant wait to explore all the features

Icey-Tek / Cool Boxes UK

Apr 22, 2025  on Shopify

A great, simple app with super support from Matas. The only addition I would make is a more visible dropdown arrow for the colour option within a bundle... or perhaps sync it to the main colour variant selection on the product page.

Storm Surge Supply L.L.C.

Apr 22, 2025  on Shopify

App is Awsome Ladies/Gents..... The Dev team did an amazing job on this one... It has to be the easiest/best working app on the shopify platform.... Big thanks again to the developers and I look forward to seeing more to come.... Justin Morey

Junkldn

Apr 22, 2025  on Shopify

Great app spent ages downloading different upsell apps and this was by far the best in terms of how easy to use and how it looks on the website (super clean) the support from the team was also so quick!

Amania-Afrik

Apr 19, 2025  on Shopify

Easy to set up, so far i have not had any issues with the app. I highly recommend for businesses who want simple solutions and businesses on a budget

Casafoodie

Apr 18, 2025  on Shopify

Essential Upsell & Cross Sell buena app que ayuda a aumentar las ventas sugeriendo productos complementarios muy recomendable.

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