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Customer reviews: Essential Upsell & Cross Sell

Develop by Essential Apps

The Essential Post-Purchase Upsell app helps Shopify store owners boost revenue by offering targeted upsells after checkout. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (630)

Overall rating
5

What Merchants Think

Merchants are overwhelmingly positive about the "Essential Upsell & Cross Sell" app, appreciating its ease of use, effectiveness in boosting sales, and the supportive customer service team. Many have found it simple to set up and integrate with their existing stores, and it has been a valuable tool for increasing average order values through effective upsell and cross-sell strategies.

Key Strengths

  • Easy to use and set up, even for non-tech-savvy users.
  • Effective in increasing sales and average order values.
  • Comprehensive customization options and seamless integration with Shopify.
  • Responsive and helpful customer support, frequently praised for quick resolutions.
  • Cost-effective, many users highlight it being free as a significant advantage.
  • User-friendly interface and intuitive design.

Common Concerns

  • Lacking advanced features like A/B testing and detailed analytics.
  • Some issues with language support and multi-language capabilities.
  • Compatibility concerns with specific Shopify themes or customizations.
  • Occasional glitches with upsell offer display and cart integration.
  • Potential future pricing changes as the app is currently free.

Final Thoughts

The "Essential Upsell & Cross Sell" app is highly regarded by merchants for its simplicity, efficiency, and excellent support. While there are some concerns about missing features and compatibility, the overall reception is positive, making it a recommended choice for Shopify store owners looking to enhance their sales strategies with an easy-to-use and budget-friendly app.

Fashion Toys

May 28, 2025  on Shopify

I just started using this app and the team support was great!! They helped me a lot placing the widget in my site.

Bruntons Propellers Limited

May 28, 2025  on Shopify

Add product recommendations with ease! Fantastic Application. Support is instant. Highly recommend, Even works with older themed sites.

FRANCESCA CESTARO AREA

May 28, 2025  on Shopify

Easy to set up and super effective! We saw an immediate boost in AOV thanks to smart cross-sell and up-sell suggestions right on the product page. Clean design, great support, and it doesn’t feel pushy to customers.

Miami Teeny Weeny Bikini

May 27, 2025  on Shopify

Set up was quick and easy. Just started with settings the way they were and looks great in store. Later I'll play around with settings in size/ colors etc. Tested it out in store and works and looks really well. Nice to find an app that works. Thanks!

Maaji

May 27, 2025  on Shopify

Super intuitiva, fácil de manejar e implementar. Si estás buscando una app para upsell y bundles que funciona y cumple lo que promete, esta es. Me gustaría poder tener un modulo de Import/Export de csv de productos cuando se va a especificar la oferta (actualmente tienes que elegir manualmente los productos de los bundles, no es problema si tienes un par de productos pero si tienes cientos te toca confiar en las recomendaciones del modulo Frequently bought together)

The Lavender Store

May 24, 2025  on Shopify

I installed the app, watched a how to video and installed my first offer in less than 5 mins. Amazing!

Home Lights

May 24, 2025  on Shopify

The app is amazing, everything is perfectly optimized and you can adjust any aspect.Highly recommended!

Pretty In The City Beauty

May 24, 2025  on Shopify

So far so good. This was by far one of the easiest bundle apps I've tried so far and is exactly what I was looking for - simple, easy to set up. I also appreciate the design uses my theme's font set up so it looks native. That was one of the things that turned me off other apps where it looked cheap and didn't fit in with my theme.

The Conservative Party Shop

May 24, 2025  on Shopify

Really liking all the apps from Essential Apps. They are right about the name, they are Essential. Must Have.

LA Publishing

May 22, 2025  on Shopify

I used to have two apps to do what this one does in one. Super easy to use and customise. Very pretty on my store. Thanks!

Stream2Sea

May 21, 2025  on Shopify

I was looking around for a flexible and yet reliable app that can add custom FBT products to specific products and this app delivered! It's free and easy to set up and works seamlessly. Would give this 10 stars if I could.

L.BEV

May 21, 2025  on Shopify

Essential Upsell & Cross Sell ist eine super App – leicht zu bedienen und sehr effektiv. Der Support ist klasse: Bei Fragen wird extrem schnell geantwortet. Besonders Jemuel leistet hervorragende Arbeit – immer hilfsbereit, professionell und freundlich. Klare Empfehlung!

The Collective Jewelry & Gems

May 20, 2025  on Shopify

This app so far has been super easy to use and is very user-friendly! We love that you don't have an overwhelming and confusing amount of steps to complete simple tasks but instead can set upsells with a few simple clicks. We look forward to what else these creators add in the future.

NipLift

May 20, 2025  on Shopify

I've been using Essential Upsell & Cross Sell for a few weeks now, and it's working really well. It's super easy to set up, even if you're not a tech expert. I was able to create upsell and cross-sell offers in just a few minutes. The design looks clean on my store and doesn’t feel pushy or annoying to customers. Most importantly, it actually works , I’ve already seen a boost in my average order value. If you're looking for a simple app to help you make more sales without a lot of hassle, this is a solid choice. Highly recommend!

ITSY Pets

May 20, 2025  on Shopify

We are glad we found this app. It's easy to navigate and straight to the point. We hope to see more customers influenced by the app's Upsell and Cross-Sell suggestions.

Kiri10

May 20, 2025  on Shopify

Only used it for one cart offer to date, but found it very easy to use, edit and update. Very Happy so far can't wait to dive in deeper and see what else I can do with the app.

The Homfy

May 19, 2025  on Shopify

Great app with beautiful layout options and a super clean setup interface. Flexible designs, easy to use, and the support team is top-notch. Highly recommend!

American Cuteness

May 19, 2025  on Shopify

I just created my first offer and I was really impressed with options I was offered for customizing button and text color, background... Also it was very easy to filter the products in my store and setup which ones I wanted to include and which ones not. And on top of everything the app is free (for now at least). I tried another app before that was not free and it did not give me even close the amount of options for customizing the look of the offer, and filtering store products was so bad, it was painful to do. Thank you for creating this amazing app! <3

Empire Home and Garden

May 16, 2025  on Shopify

Since downloading the app, I have had a couple of queries. The support has been really responsive at all hours. They logged into my store and found what I was doing wrong and explained, instead of just sending me a link to a FAQ page. Cant complain at that. And for free - Brilliant, I will likely check out their other paid apps now.

Pet Discount Mart

May 15, 2025  on Shopify

Amazing App Excellent customer service very hard to find free upsell & cross sell definitely sales boom Definitely I recommend

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