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Customer reviews: Essential Upsell & Cross Sell

Develop by Essential Apps

The Essential Post-Purchase Upsell app helps Shopify store owners boost revenue by offering targeted upsells after checkout. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (735)

Overall rating
5

What Merchants Think

Merchants are overwhelmingly positive about the "Essential Upsell & Cross Sell" app, appreciating its ease of use, effectiveness in boosting sales, and the supportive customer service team. Many have found it simple to set up and integrate with their existing stores, and it has been a valuable tool for increasing average order values through effective upsell and cross-sell strategies.

Key Strengths

  • Easy to use and set up, even for non-tech-savvy users.
  • Effective in increasing sales and average order values.
  • Comprehensive customization options and seamless integration with Shopify.
  • Responsive and helpful customer support, frequently praised for quick resolutions.
  • Cost-effective, many users highlight it being free as a significant advantage.
  • User-friendly interface and intuitive design.

Common Concerns

  • Lacking advanced features like A/B testing and detailed analytics.
  • Some issues with language support and multi-language capabilities.
  • Compatibility concerns with specific Shopify themes or customizations.
  • Occasional glitches with upsell offer display and cart integration.
  • Potential future pricing changes as the app is currently free.

Final Thoughts

The "Essential Upsell & Cross Sell" app is highly regarded by merchants for its simplicity, efficiency, and excellent support. While there are some concerns about missing features and compatibility, the overall reception is positive, making it a recommended choice for Shopify store owners looking to enhance their sales strategies with an easy-to-use and budget-friendly app.

Estes Rockets

Aug 08, 2025  on Shopify

Great app for upselling, effective and easy to configure. The support team is responsive and very helpful to address any of our needs and questions. 5 stars!

Blessed Is She

Aug 08, 2025  on Shopify

This app has been SO simple to set up and implement. I can't believe it's already so amazing. I can't wait to see what they create next!

Beverage Cove

Aug 08, 2025  on Shopify

There was a technical issue with a widget on our site but Matas from the support team managed to solve it very quickly and professionally.

K28

Aug 06, 2025  on Shopify

Hi , you app is so easy to use but it would be nice if we were able to put the bundle in the front page or anywhere in the website we would like to. But really nice !!!

Mirhalab

Aug 03, 2025  on Shopify

TOP ! Hyper facile à mettre en place, à utiliser, à personnaliser. Je recommande sans aucun doute !!

Shield Concept

Aug 01, 2025  on Shopify

Great app, easy to use and fast loading, with various options and everything you need to build flexible bundles. The support response time is fantastic. Keep it up!

Leven met Groen

Jul 27, 2025  on Shopify

Excellent support! Sebastian from the support team was incredibly helpful with fixing a layout issue on our product page. He responded quickly, understood the problem right away, and solved it professionally with custom CSS. Everything looks perfect now!

The Bee Charm

Jul 27, 2025  on Shopify

I am loving this app! Easy to use and the support is great. Just what I needed, hopefully it will increase sales.

Ventagli Camurati

Jul 25, 2025  on Shopify

The app works well. Great for upselling and crossselling. I installed it 2 days ago and already had the first upsells. The customer support is AMAZING. Hyper reactive and helpful. I had a problem in my Shopify code, not related to this app, and they figured out what was causing it in 2 seconds (while Shopify's Customer Support was not able to do it after endless chats).

Cessorie

Jul 16, 2025  on Shopify

The app is amazing and simple to use. It integrates perfectly with my storefront and has extensive customization options. I reached out for a minor tweak and was helped by someone by the name of Samuel and he was very professional and quick to respond. 10/10

EnGenius Store

Jul 15, 2025  on Shopify

A good app for free. I needed support for some styling issues, and Jemuel was a great help. Good support with this app.

Tienda Santa Holísticos

Jul 08, 2025  on Shopify

Esta app y todas sus otras app son las mejores. siempre me atienden con rapidez y compromiso.. gracias Samuel y todo su equipo.. esta app ha aumentado mi facturacion mensuak

QT Parts

Jul 07, 2025  on Shopify

Really nice app, easy to use. Quick and helpful staff when helps is needed. Can recommend. Matas was nice helping me personally

CasaeAmbiente

Jun 30, 2025  on Shopify

The app works really well and the assistance team is doing a really good job. I had a small problem but Thanks to jemuel I fix it in less than 5 min

Orford Refrigeration

Jun 29, 2025  on Shopify

The app works great and its FREE. It has a helpful support team. Samuel and Shammer were great and helped customize it all for us.

Comari

Jun 28, 2025  on Shopify

The customer support is AMAZING, and I can't highlight it enough i guarantee this. They didn't stop till my problem was fully solved and I mean it, not a single issue. Credit to these guys they are a massive help and the app for free does more than other apps which charge for the essential settings. Highly recommend it!

Phoenith

Jun 28, 2025  on Shopify

A free and easy-to-use app, with a support team that reached out to assist me almost immediately after I submitted a customization request.

Fessura

Jun 26, 2025  on Shopify

Great app, and great customer assistance. Thanks expecially to Matas that assisted me fast and kindly.

National Gardens

Jun 26, 2025  on Shopify

Excellent & super fast support by Matas & team. My request was addressed within 5 minutes of raising the request. Frankly , did not expect such quick response.

Pink Mask

Jun 25, 2025  on Shopify

Great app for cross-selling! It works seamlessly with my website and has helped boost sales noticeably. The support team is super responsive—especially Samuel, who quickly helped me resolve an issue. Highly recommend!

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