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Customer reviews: Essential Upsell & Cross Sell

Develop by Essential Apps

Reviews (539)

Overall rating
5

What Merchants Think

Merchants are overwhelmingly positive about the "Essential Upsell & Cross Sell" app, appreciating its ease of use, effectiveness in boosting sales, and the supportive customer service team. Many have found it simple to set up and integrate with their existing stores, and it has been a valuable tool for increasing average order values through effective upsell and cross-sell strategies.

Key Strengths

  • Easy to use and set up, even for non-tech-savvy users.
  • Effective in increasing sales and average order values.
  • Comprehensive customization options and seamless integration with Shopify.
  • Responsive and helpful customer support, frequently praised for quick resolutions.
  • Cost-effective, many users highlight it being free as a significant advantage.
  • User-friendly interface and intuitive design.

Common Concerns

  • Lacking advanced features like A/B testing and detailed analytics.
  • Some issues with language support and multi-language capabilities.
  • Compatibility concerns with specific Shopify themes or customizations.
  • Occasional glitches with upsell offer display and cart integration.
  • Potential future pricing changes as the app is currently free.

Final Thoughts

The "Essential Upsell & Cross Sell" app is highly regarded by merchants for its simplicity, efficiency, and excellent support. While there are some concerns about missing features and compatibility, the overall reception is positive, making it a recommended choice for Shopify store owners looking to enhance their sales strategies with an easy-to-use and budget-friendly app.

Onii Gainz

Apr 04, 2025  on Shopify

app is easy to implement and they have a great support team. Jemuel from the support team helped to fix a bug within a few hours. would highly recommend

Airship Notebooks

Apr 04, 2025  on Shopify

Great visual options and a well laid out app. They also had great customer service. I had an issue getting one of my themes to connect and work with the app, but they were able to quickly take care of it right away and help make it work.

Jibber Jank

Apr 04, 2025  on Shopify

great app, and appreciate its free. def hits the basics and now that it has analytics it's scalable. looking forward to seeing more form this app, the design and UX is solid on front and back end. 5 stars for what it does as a free app.

The Birks Collection

Apr 03, 2025  on Shopify

I would recommend this app to others because it allows you to make your sight appear more professional and allows you to make more money, and sales.

Twisted Arts Apparel

Apr 02, 2025  on Shopify

Very easy to use! Has a simple step-by-step set-up and simple implementation! I doubt this will help with conversions!

mixmart

Apr 02, 2025  on Shopify

This upsell app is honestly a game-changer. Super easy to use, integrates smoothly, and makes boosting sales feel effortless. Setting up upsell and cross-sell offers is a breeze, and it’s a great way to increase order value without being pushy. One thing that would make it even better? Preset bundle offers like X + Y + Z and all so we can quickly add popular combos without setting them up from scratch. Overall, really solid app with a lot of potential!

Aztec Leisure

Apr 02, 2025  on Shopify

Excellent application highly recommended. Easy to set up and looks great. Much better than other options are a high monthly fee.

Sequent Microsystems

Apr 02, 2025  on Shopify

Intuitive interface, easy to setup and activate. Support is also great. This app works exactly as expected. Super product.

Kantha Love

Apr 01, 2025  on Shopify

The app works great and the customer support is first rate! Very quick response and they jump right in and get it fixed.

LosReyes Apparel, LLC

Mar 31, 2025  on Shopify

Great support. Very fast, app is very simple and helped me with everything I needed. Samuel was amazing!

Jibber Jank

Mar 31, 2025  on Shopify

great app, and appreciate its free BUT no analytics makes long term use impossible, can't grow and optimize things.

BanishedUSA

Mar 30, 2025  on Shopify

Never wrote a review for a shopify app before although Essential upsell deserves it. Insane fast customer service and extremely easy.

House Of Timepass

Mar 30, 2025  on Shopify

Such a GREAT APP and excellent support! I emailed that I needed help like 30 minutes ago and within 20 minutes I had someone named Matas from support help me. Highly recommend downloading this app. Support is excellent!

TatorJo

Mar 28, 2025  on Shopify

Wow! This app is easy and super user-friendly. I love the variations it gives me. I am really impressed and looking forward to helping it drive up the cart values when customers check out. Highly recommend!

Be Coyote

Mar 28, 2025  on Shopify

Amazing App that does the job, no fills, no bells or whistles. It just works and it's so intuitive. 10/10 would recommend!

heynaily

Mar 27, 2025  on Shopify

Ho avuto un problema ad integrare l'app con una funzione di gempages, e l'assistenza i ha aiutato subito. Ottimo supporto e assistenza clienti. L'app è molto semplice e intuitiva da utilizzare, a differenza di altre app simili. La consiglio

Eyedentity Opticians

Mar 27, 2025  on Shopify

I couldn't have done this without support team. Super helpful & highly responsive. 10 STARS to support team. LOVE the app and will surely recommend to everyone.

COCOI.WS

Mar 27, 2025  on Shopify

So far so good Recently use this app for my online clothing store and it is very usefull you can customize the design so it matches with your theme template

All Things Aquatic

Mar 26, 2025  on Shopify

Very quick and easy to set up. Would be awesome if it pulled theme colours into all of the options not just some.

Souf Crowns

Mar 26, 2025  on Shopify

So far this app has been easy to use and good functionality adding offers to specific collections/products. I'm excited to continue using this and will alter my review if needed. Thanks!

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