Shopify Enhance customer satisfaction apps 2025

Perfect Size Charts & Guides

$4.99-$9.99 / Month

8.2

3 Reviews

The app let's users more precisely choose size Show more

Perfect Fit Size Guide is your solution to reducing return rates due to size-related discrepancies in e-commerce. This app empowers you to provide accurate sizing information directly on your product pages with no coding skills needed. Benefit from flexible fit settings that allow you to tailor size guides for any product through an intuitive admin panel. Adjust the text to align with your brand's unique voice and style, ensuring cohesive customer communication. Enjoy seamless integration by placing the size guide exactly where you want it on your product page. Personalize the appearance of the sizing block to match your store's aesthetics, enhancing the overall shopping experience for your customers.

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Seamless integration

Customizable texts

Flexible fit settings

Personalized appearance

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E‑stebdal

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E-stebdal: Automate returns, boost revenue, and enhance customer satisfaction. Show more

E-stebdal is a powerful app designed to transform how businesses manage product returns. By automating the return process, E-stebdal significantly reduces manual effort, allowing businesses to save time and improve operational efficiency. The app enhances customer satisfaction through seamless exchanges and flexible return options, ensuring a satisfying post-purchase experience. Data-driven insights offer merchants valuable knowledge to refine their return policies, leading to cost minimization and revenue retention. E-stebdal also provides smart upselling opportunities during returns, turning potential revenue losses into gains. With features like return status notifications, customers are kept informed, boosting loyalty and trust. Ideal for merchants facing challenges with inefficient return procedures, E-stebdal is a comprehensive solution to optimize business performance and customer relationships.

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Automate return processing

Seamless exchanges available

Return status notifications

Discounts for purchases

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BackOrder by GritGlobal

7.2

26 Reviews

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Automate backorders on BigCommerce, boost sales, enhance customer satisfaction. Show more

BackOrder by GritGlobal is a cutting-edge app tailored exclusively for BigCommerce merchants to seamlessly automate their sales process, even when faced with out-of-stock situations. By utilizing this app, merchants can effortlessly display backorder messages and manage inventory, ensuring operational efficiency and boosting overall customer satisfaction. The app acts as an exclusive automated solution that helps merchants mitigate revenue loss from stockouts and retain customer loyalty. With BackOrder, businesses can maintain uninterrupted sales momentum by effectively communicating product availability to customers, thus fostering trust and transparency. Designed to enhance the performance of operational workflows, this app is an essential tool for any BigCommerce store aiming to optimize inventory management and fulfilment processes. By providing a seamless connection between inventory updates and customer communication, BackOrder by GritGlobal empowers merchants to enhance their service deliverables in the dynamic e-commerce landscape.

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Manage inventory

Boost sales

Enhance satisfaction

Automate backorders

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LateShipment.com Returns Experience Management

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Effortlessly streamline returns and enhance BigCommerce customer satisfaction. Show more

LateShipment.com Returns Experience Management offers an innovative solution to enhance customer satisfaction and optimize the returns process for BigCommerce merchants. This comprehensive app integrates effortlessly with your online store, automating each step of the returns journey to eliminate manual tasks and reduce operational burdens. By generating return labels, enforcing your return policies automatically, and providing real-time tracking, LateShipment.com ensures a streamlined experience for both retailers and customers. The platform is designed to enhance efficiency and transparency, leading to improved customer trust and loyalty. Embrace this all-encompassing returns management solution to simplify your operations and focus more on growing your business. With LateShipment.com, transform the returns process into a seamless and positive experience for everyone involved.

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Real-time tracking

Automated management

Returns integration

Seamless exchanges

Policy enforcement

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NutimaReturn: Easy Return

$19.99-$59.99 / Month

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Simplified returns for Shopify stores, ensuring customer satisfaction and efficiency. Show more

NutimaReturn is a dynamic app designed to simplify and enhance the return process for Shopify store owners and their customers. With an intuitive user interface, customers can easily initiate return requests with just a few clicks, making the return process hassle-free and efficient. Store owners benefit from immediate email notifications for each new request, ensuring prompt attention and action. The app's robust request management feature allows tracking and managing of returns seamlessly through its platform. Users can customize various aspects, including colors, messages, and setting a maximum return date to align with store policies. Additionally, NutimaReturn offers insightful statistics, enabling store owners to view the number and details of return requests, thus facilitating data-driven decision-making. By streamlining the return process, NutimaReturn promotes customer satisfaction through quick and effective return management.

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Customization options

Email notifications

Request management

Easy return requests

View statistics

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ShopTalk: AI Live Chat Agent

$29.99-$49.99 / Month

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AI live chat for efficient customer support and satisfaction. Show more

ShopTalk: AI Live Chat Agent is an innovative solution tailored for merchants seeking efficient customer support. This AI-driven app streamlines handling customer queries, from order tracking to product recommendations and usage guidance. By automating responses, ShopTalk drastically reduces the support workload and delivers instant, accurate assistance, enhancing store responsiveness and professionalism. Ideal for businesses facing increasing customer demands, it ensures satisfaction around the clock with 24/7 automated support. The app's smart recommendation capabilities further personalize the shopping experience, guiding customers with relevant product suggestions. With ShopTalk, merchants can simplify support management and focus on growing their business without compromising on service quality.

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Product recommendations

Order tracking

24/7 support

Ai live chat

Usage guidance

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Web2Chat

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Real-time chat and order updates to enhance customer support Show more

Web2Chat is an innovative app designed to streamline customer support by enabling users to check their order status directly within your store. By entering their email or order number, customers can self-serve and obtain real-time updates, significantly reducing the volume of support inquiries. This functionality not only enhances customer satisfaction but also liberates your support team to focus on more complex queries. During live chat interactions, support staff have seamless access to order details, facilitating quicker and more informed responses to customer inquiries. Web2Chat is an ideal solution for merchants seeking to improve communication channels and optimizing support efficiency with minimal effort. It is a perfect tool to elevate your store's service quality while maintaining smooth and hassle-free operations.

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Customer engagement

Streamlined communication

Real-time chat

Order updates

Efficient responses

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Mr. Negotiator Discount & Sale

$15-$139 / Month

8.2

13 Reviews

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Automate customer negotiations via AI-powered chatbot Show more

Mr. Negotiator Discount & Sale is a cutting-edge app designed to revolutionize how e-commerce store owners handle customer negotiations. This app automates the negotiation process, significantly saving time and enhancing customer satisfaction. With seamless integration into platforms like Shopify, Mr. Negotiator streamlines the discount process, making it effortless and efficient for both merchants and customers. It’s an ideal tool for businesses looking to boost customer interaction and improve conversion rates without the complexities of manual negotiations. Features include dynamic price discussions, real-time discount offers, and customizable rules tailored to fit individual business strategies. Additionally, users gain access to powerful analytics and reporting tools that provide valuable insights into negotiation success and customer behavior, enabling informed decision-making and strategic growth.

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Seamless shopify integration

Analytics & reporting

Customizable rules

Automated price negotiation

Real-time discount offers

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Callexa Feedback

8.2

2 Reviews

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Single-click surveys to measure and enhance customer satisfaction. Show more

Callexa Feedback is an innovative app designed to streamline customer feedback collection through a simple, one-click survey utilizing the established "Net Promoter® Score" (NPS) methodology. This app measures how likely your customers are to recommend your business to others, providing more reliable insights than traditional star ratings, as customers willingly put their credibility on the line. With a customizable survey template, Callexa Feedback is optimized for easy integration with most email clients, webmail services, and web browsers. The app allows for personalization with custom text, salutations, and your company logo, eliminating the need for complex scripting. Users can enhance their surveys by adding follow-up questions or tags for a more in-depth understanding of customer opinions. Callexa Feedback’s user-friendly dashboard provides real-time updates on incoming feedback, while detailed reports assist in evaluating service quality, making it easier to track and improve overall performance based on customer responses.

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Customizable templates

Detailed reports

Single-click surveys

Automated nps surveys

Scoring dashboard

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24/7 AI Phone Customer Support

$39-$99 / Month

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VINSI AI: Provide 24/7 Customer Service for Your Store with AI Show more

AI CX PHONE AGENT VINSI is an innovative app designed for Shopify store owners, streamlining the process of delivering exceptional 24/7 customer service without the need to hire additional staff. By installing this app, store owners receive a custom phone number dedicated to customer service, allowing their customers to easily reach out for assistance. VINSI efficiently handles a variety of customer needs, including order placement, status updates, shipment tracking, inventory confirmation, and answering frequently asked questions. The AI phone agent provides real-time responses, ensuring inquiries are addressed promptly and accurately. With comprehensive call logs, recordings, and analytics, store owners can gain valuable insights into customer interactions. Furthermore, the app is capable of scaling seamlessly to accommodate businesses of any size, offering unlimited call handling capabilities to support growth.

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Ai-powered responses

Shipment tracking

Order status updates

Faq handling

24/7 phone service

Custom phone number

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Yanet: Volume Discounts

8

42 Reviews

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Auto apply volume discounts, tiered pricing, quantity breaks Show more

Yanet: Volume Discounts is a transformative application designed to enhance sales for your online store by offering strategic discounts to customers. This versatile app allows you to provide discounts based on the number of products purchased, the total order value, or specific items, tailored to suit your business needs. Yanet empowers store owners to easily set up and customize discount options, ensuring they complement your overall business strategy. The app's flexibility allows it to integrate seamlessly with existing promotions, combining product, order, or shipping discounts for maximum impact. It also supports multi-language functionality, enabling you to translate promotion tables and discount texts, thus broadening your customer reach. With Yanet, managing and automating discounts is straightforward, making it a crucial tool for attracting and retaining customers while boosting profits. Discover the benefits of volume discounts with Yanet and elevate your sales performance today.

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Quantity breaks

Tiered pricing

Customizable options

Auto apply discounts

Combine discount rules

Translate promotion texts

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WS Track ‑ Shipping Analytics

$8-$111 / Month

(3.5/5)

4 Reviews

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Effortlessly enhance order tracking and customer satisfaction. Show more

WeShip Track is an innovative app designed specifically for Shopify merchants who wish to enhance their order tracking capabilities. This app provides real-time order tracking, allowing merchants to monitor shipments with greater efficiency and accuracy. By offering detailed carrier performance monitoring, WeShip Track ensures that merchants can maintain oversight over their logistics operations. Additionally, the app enables the creation of personalized tracking pages, elevating the customer experience and significantly reducing "Where is my order?" (WISMO) inquiries. With these features, merchants can streamline their operations, resulting in improved logistics management and increased customer satisfaction. WeShip Track is an essential tool for those seeking to optimize their fulfillment processes and foster happier customer relationships.

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Real-time tracking

Reduce inquiries

Carrier monitoring

Personalized pages

Customer satisfaction

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Package Logistics

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Streamline Order Fulfillment and Enhance Customer Satisfaction Show more

PackageLogistics is a cutting-edge application designed to revolutionize the order fulfillment process for merchants. By streamlining workflows, it significantly enhances operational efficiency, allowing businesses to manage and track orders with ease. The app's automation of shipping procedures not only saves valuable time but also optimizes resource allocation, empowering merchants to focus on growth. A user-friendly interface features a Booking Dashboard for seamless order creation and management, alongside a Listing Dashboard for comprehensive inventory oversight. Additionally, PackageLogistics offers Live Tracking and Label Printing capabilities, ensuring clarity and precision in shipping operations. This robust platform is an essential tool for merchants seeking to refine their order fulfillment strategies and deliver exceptional customer experiences.

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Label printing

Live tracking

Booking dashboard

Listing dashboard

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Stacket 3PL WMS

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Enhance 3PL integration: seamless inventory & order management

Fulfillment automation

Order synchronization

Inventory optimization

Real-time visibility

Accurate stock control

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InPost Pro

$19 / Month

(1.9/5)

7 Reviews

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Enhance shipments: seamlessly elevate customer satisfaction Show more

InPost Pro is a sophisticated integration application designed exclusively for Shopify users, providing an efficient solution for managing delivery services. This app allows merchants to display InPost Packstations and courier delivery options directly to their customers, offering flexible shipping methods at checkout. Users can effortlessly create shipments from their store's order page, streamlining the fulfillment process. One of InPost Pro's standout features is its ability to print shipment labels in either A4 or A6 format, directly from the application, ensuring compatibility with different printing setups. However, it's important to note that this app is not available for Shopify's Basic plan users. This makes InPost Pro an ideal choice for businesses looking to enhance their shipping capabilities with advanced functions. With its seamless integration, InPost Pro is a valuable tool for merchants aiming to improve customer satisfaction through robust delivery options.

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Print labels

Create shipments

Display parcel lockers

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Kokfy ‑ Estimated Delivery

$0.99 / Month

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Display an estimated delivery date on the product page. Show more

Kokfy ‑ Estimated Delivery is a powerful Shopify app designed to enhance sales and build consumer trust by displaying estimated delivery dates directly on product pages. With Kokfy, merchants can easily customize delivery dates and messages to align with their store's branding, ensuring a seamless customer experience. By calculating delivery estimates based on order preparation and shipping times, the app significantly reduces customer inquiries, allowing store owners to focus on growing their business. This user-friendly app is fully customizable, enabling easy integration into your store's existing design. Ultimately, Kokfy helps improve conversion rates by providing clear and reliable delivery information, fostering a transparent shopping environment for customers. Whether you're a small business or a large retailer, Kokfy makes delivering accurate delivery expectations to customers effortless and professional.

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Customizable messages

Estimated delivery date

Order preparation calculations

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ECourier Service

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Automate Order Fulfillment and Enhance Customer Satisfaction

Order management

Automated shipping

Live tracking

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Kokfy ‑ Whatsapp Button

$0.99 / Month

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Display a WhatsApp button on the product page Show more

Kokfy ‑ Whatsapp Button is the ultimate solution for enhancing customer engagement on your online store. This innovative app integrates a seamless WhatsApp button directly onto your product pages, allowing customers to easily initiate conversations with your team. By facilitating direct communication, it helps customers make informed purchasing decisions, potentially boosting your sales. Kokfy also allows you to customize the button's appearance to align with your store's branding, maintaining a cohesive visual identity. The visible and accessible contact option fosters trust and transparency, reassuring customers with immediate support. Kokfy is designed to streamline customer interactions, making it an indispensable tool for any e-commerce business aiming to improve customer service and satisfaction.

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Customer engagement

Whatsapp integration

Customizable button

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ReturnPRO: Easy Return

$19.99-$59.99 / Month

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Easy return management with customizable and scalable options Show more

ReturnPRO: Easy Return is a powerful app designed to streamline the return process for Shopify stores, delivering a seamless and efficient experience for both store owners and customers. With a user-friendly interface, customers can easily initiate return requests, which are then automatically emailed to the store owner for prompt action. This efficient process not only saves time but enhances customer satisfaction by providing quick and effective return management. ReturnPRO offers immediate email notifications for new requests, enabling store owners to stay updated and responsive. Users can track and manage all return requests directly through the app, ensuring a smooth workflow. Customization options are available, allowing store owners to adjust the app's appearance and messages, and set a maximum return period to suit their business needs. Additionally, the app provides insightful statistics on return requests, helping store owners make informed decisions to improve their return policies.

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Customization options

Email notifications

Request management

Easy return requests

Return statistics

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Trydon

$29.99-$99.99 / Month

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Help customers choose their perfect size. Show more

Trydon revolutionizes online clothing shopping by providing personalized size recommendations, helping users to find the perfect fit effortlessly. By eliminating the confusion associated with traditional sizing charts, Trydon enhances the shopping experience, leading to fewer returns and a reduced environmental footprint tied to return logistics. Users benefit from interactive body shape visualizations and seamless measurement integration, ensuring a tailored fit every time. The app also offers easy integration for both customers and retailers, making it user-friendly and accessible. As Trydon continues to evolve, new features are on the horizon to further enrich the shopping experience. Whether you're a shopper or a retailer, Trydon aims to simplify the process of finding the right size, making online shopping smoother and more sustainable.

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Easy integration

Personalized sizing recommendations

Interactive body visualizations

Seamless measurement integration

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Shopify Enhance customer satisfaction apps

Related Categories

Price

Based on reviews

Showing 1 to 20 of 1 Apps

Perfect Size Charts & Guides

E‑stebdal

BackOrder by GritGlobal

LateShipment.com Returns Experience Management

NutimaReturn: Easy Return

ShopTalk: AI Live Chat Agent

Web2Chat

Mr. Negotiator Discount & Sale

Callexa Feedback

24/7 AI Phone Customer Support

Yanet: Volume Discounts

WS Track ‑ Shipping Analytics

Package Logistics

Stacket 3PL WMS

InPost Pro

Kokfy ‑ Estimated Delivery

ECourier Service

Kokfy ‑ Whatsapp Button

ReturnPRO: Easy Return

Trydon