Shopify Enhance customer satisfaction apps 2025

Perfect Size Charts & Guides

$4.99-$9.99 / Month

8.2

3 Reviews

The app let's users more precisely choose size Show more

Perfect Fit Size Guide is your solution to reducing return rates due to size-related discrepancies in e-commerce. This app empowers you to provide accurate sizing information directly on your product pages with no coding skills needed. Benefit from flexible fit settings that allow you to tailor size guides for any product through an intuitive admin panel. Adjust the text to align with your brand's unique voice and style, ensuring cohesive customer communication. Enjoy seamless integration by placing the size guide exactly where you want it on your product page. Personalize the appearance of the sizing block to match your store's aesthetics, enhancing the overall shopping experience for your customers.

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Seamless integration

Customizable texts

Flexible fit settings

Personalized appearance

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E‑stebdal

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E-stebdal: Automate returns, boost revenue, and enhance customer satisfaction.

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BackOrder by GritGlobal

7.2

26 Reviews

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Automate backorders on BigCommerce, boost sales, enhance customer satisfaction. Show more

BackOrder by GritGlobal is a cutting-edge app tailored exclusively for BigCommerce merchants to seamlessly automate their sales process, even when faced with out-of-stock situations. By utilizing this app, merchants can effortlessly display backorder messages and manage inventory, ensuring operational efficiency and boosting overall customer satisfaction. The app acts as an exclusive automated solution that helps merchants mitigate revenue loss from stockouts and retain customer loyalty. With BackOrder, businesses can maintain uninterrupted sales momentum by effectively communicating product availability to customers, thus fostering trust and transparency. Designed to enhance the performance of operational workflows, this app is an essential tool for any BigCommerce store aiming to optimize inventory management and fulfilment processes. By providing a seamless connection between inventory updates and customer communication, BackOrder by GritGlobal empowers merchants to enhance their service deliverables in the dynamic e-commerce landscape.

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Manage inventory

Boost sales

Enhance satisfaction

Automate backorders

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LateShipment.com Returns Experience Management

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Effortlessly streamline returns and enhance BigCommerce customer satisfaction. Show more

LateShipment.com Returns Experience Management offers an innovative solution to enhance customer satisfaction and optimize the returns process for BigCommerce merchants. This comprehensive app integrates effortlessly with your online store, automating each step of the returns journey to eliminate manual tasks and reduce operational burdens. By generating return labels, enforcing your return policies automatically, and providing real-time tracking, LateShipment.com ensures a streamlined experience for both retailers and customers. The platform is designed to enhance efficiency and transparency, leading to improved customer trust and loyalty. Embrace this all-encompassing returns management solution to simplify your operations and focus more on growing your business. With LateShipment.com, transform the returns process into a seamless and positive experience for everyone involved.

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Real-time tracking

Automated management

Returns integration

Seamless exchanges

Policy enforcement

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NutimaReturn: Easy Return

$19.99-$59.99 / Month

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Simplified returns for Shopify stores, ensuring customer satisfaction and efficiency. Show more

NutimaReturn is a dynamic app designed to simplify and enhance the return process for Shopify store owners and their customers. With an intuitive user interface, customers can easily initiate return requests with just a few clicks, making the return process hassle-free and efficient. Store owners benefit from immediate email notifications for each new request, ensuring prompt attention and action. The app's robust request management feature allows tracking and managing of returns seamlessly through its platform. Users can customize various aspects, including colors, messages, and setting a maximum return date to align with store policies. Additionally, NutimaReturn offers insightful statistics, enabling store owners to view the number and details of return requests, thus facilitating data-driven decision-making. By streamlining the return process, NutimaReturn promotes customer satisfaction through quick and effective return management.

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ShopTalk: AI Live Chat Agent

$29.99-$49.99 / Month

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AI live chat for efficient customer support and satisfaction. Show more

ShopTalk: AI Live Chat Agent is an innovative solution tailored for merchants seeking efficient customer support. This AI-driven app streamlines handling customer queries, from order tracking to product recommendations and usage guidance. By automating responses, ShopTalk drastically reduces the support workload and delivers instant, accurate assistance, enhancing store responsiveness and professionalism. Ideal for businesses facing increasing customer demands, it ensures satisfaction around the clock with 24/7 automated support. The app's smart recommendation capabilities further personalize the shopping experience, guiding customers with relevant product suggestions. With ShopTalk, merchants can simplify support management and focus on growing their business without compromising on service quality.

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Product recommendations

Order tracking

24/7 support

Ai live chat

Usage guidance

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Web2Chat

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Real-time chat and order updates to enhance customer support Show more

Web2Chat is an innovative app designed to streamline customer support by enabling users to check their order status directly within your store. By entering their email or order number, customers can self-serve and obtain real-time updates, significantly reducing the volume of support inquiries. This functionality not only enhances customer satisfaction but also liberates your support team to focus on more complex queries. During live chat interactions, support staff have seamless access to order details, facilitating quicker and more informed responses to customer inquiries. Web2Chat is an ideal solution for merchants seeking to improve communication channels and optimizing support efficiency with minimal effort. It is a perfect tool to elevate your store's service quality while maintaining smooth and hassle-free operations.

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Customer engagement

Streamlined communication

Real-time chat

Order updates

Efficient responses

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Aisq: Auto Customer Support

$24.99-$199.99 / Month

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Automated customer support driving customer satisfaction. Show more

Aisq: Auto Customer Support is a streamlined application designed to transform your customer support experience by integrating support emails into a unified ticketing system. This powerful tool offers automated responses and action suggestions based on real-time access to customer orders, facilitating quick and informed decisions. By simplifying support management, Aisq helps businesses save valuable time and money, allowing support staff to respond and act on tickets with just one click. The app automatically generates tickets accompanied by intelligent responses and recommended actions, significantly reducing response time and enhancing customer satisfaction. Say goodbye to the tedious task of manually handling customer emails and inquiries, and embrace a more efficient approach with Aisq. Perfect for businesses looking to elevate their customer service while optimizing operational efficiency, Aisq is an essential addition to any support team.

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Automated responses

Unified ticketing system

Action suggestions

Customer order access

One-click response

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Mr. Negotiator Discount & Sale

$15-$139 / Month

8.2

13 Reviews

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Automate customer negotiations via AI-powered chatbot Show more

Mr. Negotiator Discount & Sale is a cutting-edge app designed to revolutionize how e-commerce store owners handle customer negotiations. This app automates the negotiation process, significantly saving time and enhancing customer satisfaction. With seamless integration into platforms like Shopify, Mr. Negotiator streamlines the discount process, making it effortless and efficient for both merchants and customers. It’s an ideal tool for businesses looking to boost customer interaction and improve conversion rates without the complexities of manual negotiations. Features include dynamic price discussions, real-time discount offers, and customizable rules tailored to fit individual business strategies. Additionally, users gain access to powerful analytics and reporting tools that provide valuable insights into negotiation success and customer behavior, enabling informed decision-making and strategic growth.

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Seamless shopify integration

Analytics & reporting

Customizable rules

Automated price negotiation

Real-time discount offers

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Callexa Feedback

8.2

2 Reviews

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Single-click surveys to measure and enhance customer satisfaction. Show more

Callexa Feedback is an innovative app designed to streamline customer feedback collection through a simple, one-click survey utilizing the established "Net Promoter® Score" (NPS) methodology. This app measures how likely your customers are to recommend your business to others, providing more reliable insights than traditional star ratings, as customers willingly put their credibility on the line. With a customizable survey template, Callexa Feedback is optimized for easy integration with most email clients, webmail services, and web browsers. The app allows for personalization with custom text, salutations, and your company logo, eliminating the need for complex scripting. Users can enhance their surveys by adding follow-up questions or tags for a more in-depth understanding of customer opinions. Callexa Feedback’s user-friendly dashboard provides real-time updates on incoming feedback, while detailed reports assist in evaluating service quality, making it easier to track and improve overall performance based on customer responses.

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Customizable templates

Detailed reports

Single-click surveys

Automated nps surveys

Scoring dashboard

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Yanet: Volume Discounts

8.1

41 Reviews

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Auto apply volume discounts, tiered pricing, quantity breaks Show more

Yanet: Volume Discounts is a transformative application designed to enhance sales for your online store by offering strategic discounts to customers. This versatile app allows you to provide discounts based on the number of products purchased, the total order value, or specific items, tailored to suit your business needs. Yanet empowers store owners to easily set up and customize discount options, ensuring they complement your overall business strategy. The app's flexibility allows it to integrate seamlessly with existing promotions, combining product, order, or shipping discounts for maximum impact. It also supports multi-language functionality, enabling you to translate promotion tables and discount texts, thus broadening your customer reach. With Yanet, managing and automating discounts is straightforward, making it a crucial tool for attracting and retaining customers while boosting profits. Discover the benefits of volume discounts with Yanet and elevate your sales performance today.

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Quantity breaks

Tiered pricing

Customizable options

Auto apply discounts

Combine discount rules

Translate promotion texts

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WS Track ‑ Shipping Analytics

$8-$111 / Month

(3.5/5)

4 Reviews

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Effortlessly enhance order tracking and customer satisfaction. Show more

WeShip Track is an innovative app designed specifically for Shopify merchants who wish to enhance their order tracking capabilities. This app provides real-time order tracking, allowing merchants to monitor shipments with greater efficiency and accuracy. By offering detailed carrier performance monitoring, WeShip Track ensures that merchants can maintain oversight over their logistics operations. Additionally, the app enables the creation of personalized tracking pages, elevating the customer experience and significantly reducing "Where is my order?" (WISMO) inquiries. With these features, merchants can streamline their operations, resulting in improved logistics management and increased customer satisfaction. WeShip Track is an essential tool for those seeking to optimize their fulfillment processes and foster happier customer relationships.

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Real-time tracking

Reduce inquiries

Carrier monitoring

Personalized pages

Customer satisfaction

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Package Logistics

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Streamline Order Fulfillment and Enhance Customer Satisfaction Show more

PackageLogistics is a cutting-edge application designed to revolutionize the order fulfillment process for merchants. By streamlining workflows, it significantly enhances operational efficiency, allowing businesses to manage and track orders with ease. The app's automation of shipping procedures not only saves valuable time but also optimizes resource allocation, empowering merchants to focus on growth. A user-friendly interface features a Booking Dashboard for seamless order creation and management, alongside a Listing Dashboard for comprehensive inventory oversight. Additionally, PackageLogistics offers Live Tracking and Label Printing capabilities, ensuring clarity and precision in shipping operations. This robust platform is an essential tool for merchants seeking to refine their order fulfillment strategies and deliver exceptional customer experiences.

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Label printing

Live tracking

Booking dashboard

Listing dashboard

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Stacket 3PL WMS

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Enhance 3PL integration: seamless inventory & order management

Fulfillment automation

Order synchronization

Inventory optimization

Real-time visibility

Accurate stock control

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InPost Pro

$19 / Month

(1.9/5)

7 Reviews

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Enhance shipments: seamlessly elevate customer satisfaction Show more

InPost Pro is a sophisticated integration application designed exclusively for Shopify users, providing an efficient solution for managing delivery services. This app allows merchants to display InPost Packstations and courier delivery options directly to their customers, offering flexible shipping methods at checkout. Users can effortlessly create shipments from their store's order page, streamlining the fulfillment process. One of InPost Pro's standout features is its ability to print shipment labels in either A4 or A6 format, directly from the application, ensuring compatibility with different printing setups. However, it's important to note that this app is not available for Shopify's Basic plan users. This makes InPost Pro an ideal choice for businesses looking to enhance their shipping capabilities with advanced functions. With its seamless integration, InPost Pro is a valuable tool for merchants aiming to improve customer satisfaction through robust delivery options.

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Print labels

Create shipments

Display parcel lockers

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Kokfy ‑ Estimated Delivery

$0.99 / Month

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Display an estimated delivery date on the product page. Show more

Kokfy ‑ Estimated Delivery is a powerful Shopify app designed to enhance sales and build consumer trust by displaying estimated delivery dates directly on product pages. With Kokfy, merchants can easily customize delivery dates and messages to align with their store's branding, ensuring a seamless customer experience. By calculating delivery estimates based on order preparation and shipping times, the app significantly reduces customer inquiries, allowing store owners to focus on growing their business. This user-friendly app is fully customizable, enabling easy integration into your store's existing design. Ultimately, Kokfy helps improve conversion rates by providing clear and reliable delivery information, fostering a transparent shopping environment for customers. Whether you're a small business or a large retailer, Kokfy makes delivering accurate delivery expectations to customers effortless and professional.

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Customizable messages

Estimated delivery date

Order preparation calculations

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Trydon

$29.99-$99.99 / Month

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Help customers choose their perfect size. Show more

Trydon revolutionizes online clothing shopping by providing personalized size recommendations, helping users to find the perfect fit effortlessly. By eliminating the confusion associated with traditional sizing charts, Trydon enhances the shopping experience, leading to fewer returns and a reduced environmental footprint tied to return logistics. Users benefit from interactive body shape visualizations and seamless measurement integration, ensuring a tailored fit every time. The app also offers easy integration for both customers and retailers, making it user-friendly and accessible. As Trydon continues to evolve, new features are on the horizon to further enrich the shopping experience. Whether you're a shopper or a retailer, Trydon aims to simplify the process of finding the right size, making online shopping smoother and more sustainable.

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Easy integration

Personalized sizing recommendations

Interactive body visualizations

Seamless measurement integration

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Tracking Page

$3.99 / Month

(4.5/5)

8 Reviews

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Streamlined shipment tracking to enhance customer satisfaction and boost site SEO. Show more

Our Tracking Page App transforms the online shopping experience by offering customers a straightforward and user-friendly platform for checking their shipment status. This app integrates seamlessly with your e-commerce website, providing real-time updates that keep customers informed from purchase through to delivery. Its customizable settings allow you to hide specific words, making it particularly beneficial for dropshipping operations. Additionally, the app includes translation features, ensuring that tracking information is accessible to a global audience. By encouraging customers to revisit your branded tracking page, the app also contributes positively to your site's SEO. This not only enhances customer satisfaction but also helps build trust and transparency with your brand.

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Real-time updates

Seamless integration

Translation support

Seo improvement

Customizable tracking page

Hide specific words

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XPS World Wide Express

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Automate Order Fulfillment and Enhance Customer Satisfaction Show more

XPS World Wide Express is a robust order fulfillment app tailored to enhance operational efficiency for merchants. By streamlining the fulfillment process, the app allows users to manage, track, and automate shipping of orders with ease, thereby saving valuable time and resources. Its user-friendly interface highlights essential features like Order Booking, Order Listing, and Order Tracking, ensuring that merchants can handle their logistics seamlessly. With XPS World Wide Express, merchants benefit from centralized management, reducing manual tasks and the potential for errors. The app is designed to cater to businesses of all sizes, providing scalable solutions that grow with the needs of the business. Ideal for those looking to optimize their shipping operations, the app offers a comprehensive solution for modern e-commerce challenges.

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Order tracking

Shipping automation

Order management

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SelfDesk: Order Edit & Upsell

$49-$399 / Month

9.1

1 Reviews

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Effortlessly edit orders, upsell, and enhance customer satisfaction post-purchase. Show more

SelfDesk: Order Edit & Upsell is a powerful app designed to transform your order page into a dynamic revenue-generating tool. It empowers customers to easily make post-purchase edits to their orders, including adding new products, initiating refunds, and making payments, all of which contribute to a significant reduction in support tickets. This functionality not only saves time and resources for businesses but also enhances overall customer satisfaction by providing a smooth and flexible shopping experience. The app integrates secondary payments into orders seamlessly, though businesses using manual payment capture may need to handle these separately to ensure compliance. Key features include unlimited order edits, personalized product recommendations, automated refunds and payments, detailed event logs and analytics, and multi-language support. Together, these features help businesses unlock new revenue streams while maintaining high levels of customer service and compliance.

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Multi-language support

Product recommendations

Unlimited order edits

Auto-refunds and payments

Event logs & analytics

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Shopify Enhance customer satisfaction apps

Related Categories

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Based on reviews

Showing 1 to 20 of 1 Apps

Perfect Size Charts & Guides

E‑stebdal

BackOrder by GritGlobal

LateShipment.com Returns Experience Management

NutimaReturn: Easy Return

ShopTalk: AI Live Chat Agent

Web2Chat

Aisq: Auto Customer Support

Mr. Negotiator Discount & Sale

Callexa Feedback

Yanet: Volume Discounts

WS Track ‑ Shipping Analytics

Package Logistics

Stacket 3PL WMS

InPost Pro

Kokfy ‑ Estimated Delivery

Trydon

Tracking Page

XPS World Wide Express

SelfDesk: Order Edit & Upsell