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Customer reviews: EcomSend Pop Ups, Email Popups

Develop by Channelwill

EcomSend is a powerful Shopify app designed to streamline email marketing for eCommerce stores. This review covers its features, pricing, and user experiences to help merchants decide if it fits their needs.

Reviews (7,564)

Overall rating
5

What Merchants Think

Merchants have expressed overwhelmingly positive feedback about "EcomSend Pop Ups, Email Popups." Users appreciate the app’s ease of use, efficiency, and comprehensive features. The customer support team is frequently highlighted for its quick, friendly, and helpful service, enhancing user experience and setup process further. Overall, merchants find the app to be a highly effective and reliable tool for boosting email subscriptions and enhancing customer engagement.

Key Strengths

  • Exceptional customer support: quick responses and efficient service.
  • Ease of use with a user-friendly interface.
  • Free to use with no hidden charges.
  • Comprehensive customization options for popups.
  • Effective in increasing email subscriptions and boosting conversions.
  • Seamless integration with Shopify and compatibility across devices.
  • Brand removal option available even on free version.

Common Concerns

  • Limited template options for some users.
  • Desire for more advanced customization options without needing CSS knowledge.
  • Some users desire additional features like timer settings for popups.

Final Thoughts

EcomSend Pop Ups, Email Popups is highly recommended by users for its simplicity, rich feature set, and robust customer support. It proves to be a game-changer for merchants seeking to enhance their online marketing efforts through effective email capture and customer engagement strategies. With its free offering and easy-to-navigate setup, it stands out as a valuable tool for Shopify store owners.

mybaobae

Mar 11, 2025  on Shopify

The support team is amazingly fast at assisting with whatever your concern is. Also very responsive, I highly recommend!

Debellin Premium Cookware - ID

Mar 11, 2025  on Shopify

Its free, but customer support like as premium. The support I got for my issue was beyond my expectations. I recommended this app.

Kim Jarrett Beauty

Mar 10, 2025  on Shopify

Easy to use and I love it. I also needed a little assistance and customer service was helpful and it was a breeze

Nordivie

Mar 09, 2025  on Shopify

I reached out to the EcomSend team at 14:01 on a Sunday, and within a minute, Mig from support was already on it. Another minute later—problem solved! Huge thanks to EcomSend for the lightning-fast service and Mig for saving the day. Have a great Sunday !

Witty Paws Prints

Mar 08, 2025  on Shopify

The app is user-friendly and easy to use, and the customer support is top-notch. You instantly get in touch with someone who helps you with everything you need. Highly recommend!

: ) Happy Apex

Mar 06, 2025  on Shopify

I really like this app. It's simple, to the point, effective, and flawlessly integrated. Support is also really quick to answer and extremely helpful. Yay to EcomSend!

Fleuris Toi

Mar 06, 2025  on Shopify

Fantastic app and outstanding customer service! Easy to use and super helpful—highly recommend!" ⭐⭐⭐⭐⭐

Shape Up

Mar 05, 2025  on Shopify

Ria was amazing! Took a couple of seconds to receive a response from here. And she was really nice. Great app by the way. Unbelievable that this app does not charge you anything!

TribesignsCA

Mar 05, 2025  on Shopify

This app is incredibly useful for boosting new user subscriptions. I highly recommend it! The customer service is top-notch and always ready to resolve any issues quickly.

Decadent Dough

Mar 05, 2025  on Shopify

Great support! Super quick to reply and help out with what I needed. I would definitely recommend this app!

DGS Pet Products

Mar 04, 2025  on Shopify

Works well and easy to use. Straightforward design makes implementing a breeze. Great CS. So far so good, very happy.

SHAKUR FRAGRANCES

Mar 02, 2025  on Shopify

The service provided by Mig was exceptional from beginning to end, and I truly appreciate the effort made to clarify the situation. I highly recommend this service!

NGA - No Girls Allowed

Mar 01, 2025  on Shopify

I LOVE THIS APP! It is super easy to use, and their support team is off the hook awesome... help you quickly, even on weekends!! You don't find that often. Thank you, EcomSend support!

TOMIRÍ

Feb 28, 2025  on Shopify

Recommended by AutoDS itself and offers variety of useful pop up options. easy to use and self-explainatory

Romantique Books

Feb 26, 2025  on Shopify

Super fast and easy to install and set up. Customer service is pretty swift to respond. Thanks Donna!

SHURKI Gift Box

Feb 26, 2025  on Shopify

Ria was amazing! She helped me with everything I needed—simply wonderful! The app is completely free and absolutely worth it. Highly recommended!

broat.de

Feb 23, 2025  on Shopify

Amazing App & Outstanding Support! I've been using Ecom Send Pop-up for a while now, and it's been a game-changer for my store. The app is super easy to set up, highly customizable, and has helped me boost email sign-ups and recover abandoned carts effortlessly. The exit-intent pop-up works perfectly, and the targeting options are great for delivering the right message at the right time. What really sets this app apart, though, is the incredible customer support! I had a small issue during setup, and their team responded quickly and professionally—they even went the extra mile to make sure everything was running smoothly. It's rare to find such a responsive and helpful support team! If you're looking for a powerful, user-friendly pop-up app with top-notch support, this is the one. Highly recommended!

Snug Socks Co.

Feb 22, 2025  on Shopify

This app has the optimum amount of flexibility and user friendliness among similar pop-up Shopify applications. The support is also very prompt, especially considering the app itself is free of charge (obviously they try to push you to some other products, but that's more than warranted for the quality of the app and the support).

XO by Sophia's

Feb 20, 2025  on Shopify

Just got started but have really enjoyed the pop-up! very easy to use and the chat box helped me very quickly when I asked a question!

Keenway

Feb 20, 2025  on Shopify

⭐️⭐️⭐️⭐️⭐️ Amazing Pop-up App & Support! I love this pop-up app! The design is clean, professional, and fits perfectly with my business. It’s super easy to use and looks fantastic on my website. A big thank you to Ria from support—she was incredibly helpful, quickly removed the branding for me, and made the process effortless. The customer service is top-notch, fast, and super friendly! This is the one to get if you need a powerful and stylish pop-up solution. Highly recommended! Keenway at Gokeenway.com

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