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Customer reviews: Webgility ‑ QBO & Xero Sync

Develop by Shopify

Reviews (845)

Overall rating
4.9

What Merchants Think

Overall, merchants express a high level of satisfaction with "Webgility x QuickBooks Online." The app is commended for its integration capabilities, ease of use, and time-saving features. Many users have highlighted excellent customer service and technical support as key benefits. However, there are a few concerns regarding specific functionalities that some users feel could be improved.

Key Strengths

  • Excellent customer service and technical support, often praised for being responsive and helpful.
  • Robust and seamless integration between Shopify and QuickBooks Online.
  • Intuitive and user-friendly interface.
  • Effective onboarding process with thorough guidance.
  • Significant time savings in accounting and administrative tasks.
  • Ability to automate data syncing, reducing manual entry errors.

Common Concerns

  • Occasional syncing issues, especially with platforms like Amazon.
  • Desire for faster data loading times to improve accessibility to QuickBooks during processing.
  • Lack of support for certain features like exchange rate posting on foreign transactions.
  • Need for further integration capabilities such as pushing items from QuickBooks to Shopify.
  • Some features may not work as expected without extensive customer support interaction.
  • Specific third-party service integration limitations, e.g., certain payment processors.

Final Thoughts

"Webgility x QuickBooks Online" is well-regarded for streamlining and enhancing accounting processes, especially for ecommerce platforms like Shopify. The app's integration capabilities and customer service quality are frequently highlighted as top strengths. While there are some areas for improvement, particularly in syncing and expanded functionality, the app remains a valuable tool for businesses seeking to optimize their bookkeeping and inventory management.

E-GO DEPOT

Sep 16, 2025  on Shopify

This was a very good experience. Prerit is excellent at his job. He was very informitive, pleasant to work with and listened to our concerns. We had a few special request in how we connected Shopify with Quickbooks. He was able to work out the details so they interact seamlessly.

Babiators Sunglasses

Sep 11, 2025  on Shopify

Prerit was fantastic helping us set up our Shopify → Webgility → QuickBooks integration. He was knowledgeable, responsive, and made the process smooth and stress-free. Webgility itself is very intuitive, easy to learn, and offers perfect settings to fit our needs. Thanks to Prerit and Webgility, everything now runs seamlessly and saves us valuable time. Highly recommend!

Beaudin Designs

Sep 10, 2025  on Shopify

Very nice man helped me with an issue we were having and was able to fix it it not time. Very helpful and kind getting everything set up to or QuickBooks account and making it easy to set up any future meetings that might I might need. 10/10

Just a Theory Press

Sep 01, 2025  on Shopify

Wonderful customer service; Prerit was extremely helpful in getting our products and sales synced properly with Xero!

Doctor Aromas

Aug 27, 2025  on Shopify

We've been using Webgility to sync order with QuickBooks for years now. Works great and 5-star customer service!!!

Trampolines Down Under

Aug 21, 2025  on Shopify

Great onboarding experience. Prerit was great walking through the various steps and the mapping feature will save me hours on allocating my old orders in Quickbooks.

Urban Forge

Aug 19, 2025  on Shopify

Seamless QuickBooks connection! Prerit was incredibly helpful throughout the setup process. I’m excited to start using this app and highly recommend it.

Keto Brick LLC

Aug 18, 2025  on Shopify

Webgility has been great! Team is super friendly and knowledgable and they've helped me get everything synced between shopify and quickbooks! No complaints whatosever!

Million Goods LLC

Aug 15, 2025  on Shopify

Super straightforward onboarding experience. Finally a solution that downloads Shopify transactions into Quickbooks in real time.

Savage Falls Shop

Aug 07, 2025  on Shopify

Webgility has made it easy to connect my Amazon shop, Shopify store and Quickbooks accounts together very well. Any issues I have had the team, especially Prerit and Kriti, spent as much time as I needed to work with me and resolve the issues. They were not just knowledgeable in their own software, but also Quickbooks; this knowledge is ultimately what fixed my issues.

Simply Tall

Aug 05, 2025  on Shopify

I use Webgility to connect to my Quickbooks Desktop. Anytime I have had a question or an issue, support has been outstanding! Tried some other connectors and Webgility offers more features. Pleased with the service.

Oak Boutique Hot Springs

Jul 31, 2025  on Shopify

Super helpful! Very excited to have Quickbooks and Shopify connected! Such an easy process. Great company to do business with!

BANZ® Carewear USA

Jul 31, 2025  on Shopify

We've been using Webgility since 2019 and it has consistently been an essential part of our operations. We originally used it to connect QuickBooks Desktop with Shopify and several other retail channels, and it was the only tool that worked reliably for our needs. As we've recently transitioned from QuickBooks Desktop to QuickBooks Online, we're continuing with Webgility—and we're just as happy with the online integration. Both versions of the software have been solid, and the support team has consistently been helpful when needed. Highly recommend for anyone looking for a dependable QuickBooks-Shopify integration!

Bogert Aviation

Jul 29, 2025  on Shopify

We have three stores managed by Webgility. From time to time, our business needs change and require adjustments to optimize integration to QuickBooks Enterprise. Today, I worked with Faizan. He was knowledgeable and answered every question as we moved through the necessary changes to make my life easier.

Med Results Store

Jul 24, 2025  on Shopify

Our advisor Prerit was incredibly knowledgable and helpful in getting our quickbooks syncing with Shopify. 10/10 recommend

B. Viz Design

Jul 23, 2025  on Shopify

Swarnaldkha and Perrit ensured a seamless onboarding experience with Webgility. With two brick-and-mortar locations and active online sales, having a reliable integration with QBO and Shopify will be an invaluable asset to our operations.

AhzAlhea Designs

Jul 17, 2025  on Shopify

Although I am just starting to use Webgility, so far so good! And Perrit was in support did an excellent job setting up connectivity this morning

Luna Sea

Jul 15, 2025  on Shopify

Connected Webgility to our QuickBooks Online account. Works great! The Webgility representatives were very helpful in getting everything set up properly.

KC Epoxy Supply

Jul 10, 2025  on Shopify

We needed QBO to be our POS as we run a brick and mortar store and wanted to be able to offer business online via Shopify. Webgility is going to be a perfect fit. There isn't a lot of options for the process we needed and very pleased!!!

Model Kit Hobby

Jul 10, 2025  on Shopify

Seamless integration to all your sales channels with excellent customer service and support! Prerit helped me with every sales channel connection and answered my Quickbooks questions too!

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