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Customer reviews: Webgility ‑ QBO & Xero Sync

Develop by Webgility

Reviews (824)

Overall rating
4.9

What Merchants Think

Overall, merchants express a high level of satisfaction with "Webgility x QuickBooks Online." The app is commended for its integration capabilities, ease of use, and time-saving features. Many users have highlighted excellent customer service and technical support as key benefits. However, there are a few concerns regarding specific functionalities that some users feel could be improved.

Key Strengths

  • Excellent customer service and technical support, often praised for being responsive and helpful.
  • Robust and seamless integration between Shopify and QuickBooks Online.
  • Intuitive and user-friendly interface.
  • Effective onboarding process with thorough guidance.
  • Significant time savings in accounting and administrative tasks.
  • Ability to automate data syncing, reducing manual entry errors.

Common Concerns

  • Occasional syncing issues, especially with platforms like Amazon.
  • Desire for faster data loading times to improve accessibility to QuickBooks during processing.
  • Lack of support for certain features like exchange rate posting on foreign transactions.
  • Need for further integration capabilities such as pushing items from QuickBooks to Shopify.
  • Some features may not work as expected without extensive customer support interaction.
  • Specific third-party service integration limitations, e.g., certain payment processors.

Final Thoughts

"Webgility x QuickBooks Online" is well-regarded for streamlining and enhancing accounting processes, especially for ecommerce platforms like Shopify. The app's integration capabilities and customer service quality are frequently highlighted as top strengths. While there are some areas for improvement, particularly in syncing and expanded functionality, the app remains a valuable tool for businesses seeking to optimize their bookkeeping and inventory management.

AhzAlhea Designs

Jul 17, 2025  on Shopify

Although I am just starting to use Webgility, so far so good! And Perrit was in support did an excellent job setting up connectivity this morning

Luna Sea

Jul 15, 2025  on Shopify

Connected Webgility to our QuickBooks Online account. Works great! The Webgility representatives were very helpful in getting everything set up properly.

KC Epoxy Supply

Jul 10, 2025  on Shopify

We needed QBO to be our POS as we run a brick and mortar store and wanted to be able to offer business online via Shopify. Webgility is going to be a perfect fit. There isn't a lot of options for the process we needed and very pleased!!!

Model Kit Hobby

Jul 10, 2025  on Shopify

Seamless integration to all your sales channels with excellent customer service and support! Prerit helped me with every sales channel connection and answered my Quickbooks questions too!

Amala Pro

Jul 09, 2025  on Shopify

Today, Webgility worked to connect our QuickBooks online account. The representative was very helpful.

PRIMAL ® Contact Lenses

Jul 09, 2025  on Shopify

The service was excellent; all my questions were answered, both regarding Webgility and QuickBooks. Prerit has an excellent attitude

Dry Creek Nursery | Sequoia Riverlands Trust

Jul 08, 2025  on Shopify

So far, it works great to sync Shopify to QuickBooks Online, saving us several hours of data entry! Excellent onboarding and service, too.

The Aquarium Store

Jul 01, 2025  on Shopify

There is a lot to learn while syncing Quickbooks and Shopify. Prerit has been very patient with me. We are able to sync our inventory. Finally.

Lighting Supply Guy

Jul 01, 2025  on Shopify

A great onboarding experience. Prerit Agrawal has been incredibly patient and supportive; so far Webgility has been big step above most other SaaS experiences I've had!

Geely World Mart

Jun 24, 2025  on Shopify

Webgility customer support is super knowledgeable with the onboarding. My orders in Webgility successfully recorded all numbers, and data into Quickbooks Online. Everything matches. I have all the essential information I need for my bookkeeping.

Ragged Coast Chocolates

Jun 19, 2025  on Shopify

Working with Prerit was amazing. I felt secure in his suggestions and changes that I needed to make to my Quickbooks accounts, so the link to my Shopify store works smoothly. I have a D2C and POS connection to Shopify, and the information will be imported to two different accounts. I am looking forward to streamlining my accounting process and also using the Webgility software to enhance my inventory management systems as well.

Tejas Tonic

Jun 18, 2025  on Shopify

clear instruction, QuickBooks and Webgility onboarding was a pleasant experience for us! Excellent experience.

Scarletblue

Jun 18, 2025  on Shopify

I had a wonderful experience working with Sa'ad during my onboarding process. He was incredibly patient, professional, and kind, even when my 9-month-old son was making quite a bit of noise during our first meeting. I never once felt uncomfortable or rushed—Sa'ad made me feel completely at ease. What really stood out to me was during our next meeting—he remembered my son's name and asked about him. That small gesture meant a lot and showed how thoughtful and attentive he is. Thank you, Sa'ad, for your exceptional support!

Cooper Consulting LLC

Jun 10, 2025  on Shopify

Prerit did an awesome job of getting Webgility set up for both Shopify and our Amazon store. We had the desktop in the past, but online makes it so much easier. Our desktop application was a mess (our fault), but he helped us clean it all up for online. Highly recommend!

LookOurWay

Jun 04, 2025  on Shopify

We love Webgility. They save us a lot of time by automating our Quickbooks invoicing. Support team is great too.

Beautyologie

May 28, 2025  on Shopify

We’ve had an excellent experience integrating QuickBooks and Shopify using the Webgility app. Faizan has been incredibly helpful and knowledgeable throughout the setup process, especially with syncing products and orders. His support has made the transition smooth and efficient. The app itself is user-friendly and has streamlined our workflow significantly.

Charm Dental Supply

May 27, 2025  on Shopify

This app is great! Super easy to use and link my quickbooks, shopify and paypal. 10/10 stars. Very easy to set up, and the on-boarding team is super helpful. Prerit Agrawal helped me out and it was great!

Buck & Buck

May 21, 2025  on Shopify

Webgility is an excellent solution for automating a ton of bookkeeping tasks for any ecommerce merchant. In our case we are syncing Shopify to QBO and it's pretty darn seamless. They have thought through all of the nooks and crannies of this complex integration very well and offer top notch onboarding and service, very happy with the app and the team supporting it.

Inspired Generations

May 21, 2025  on Shopify

We’ve had a great experience using Webgility to sync our Shopify store with QuickBooks. The platform is powerful, flexible, and has helped streamline our order and inventory management significantly. A special shoutout to Saad Quadri, who has provided exceptional service throughout our setup and support process. He’s knowledgeable, responsive, and genuinely committed to helping us succeed. Thanks to Saad, onboarding was smooth and any issues were quickly resolved. Highly recommend both Webgility and the support team—especially Saad—for anyone looking to integrate Shopify with their accounting workflows.

CJ Race Cars

May 20, 2025  on Shopify

Webgility is a great tool to connect Shopify to Quickbooks. The functions are intuitive and easily accessible to review and process orders and inventory transactions. Great support from Faizan and the Webgility team!

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