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Customer reviews: Webgility ‑ QBO & Xero Sync

Develop by Shopify

Reviews (864)

Overall rating
4.8

What Merchants Think

Overall, merchants express a high level of satisfaction with "Webgility x QuickBooks Online." The app is commended for its integration capabilities, ease of use, and time-saving features. Many users have highlighted excellent customer service and technical support as key benefits. However, there are a few concerns regarding specific functionalities that some users feel could be improved.

Key Strengths

  • Excellent customer service and technical support, often praised for being responsive and helpful.
  • Robust and seamless integration between Shopify and QuickBooks Online.
  • Intuitive and user-friendly interface.
  • Effective onboarding process with thorough guidance.
  • Significant time savings in accounting and administrative tasks.
  • Ability to automate data syncing, reducing manual entry errors.

Common Concerns

  • Occasional syncing issues, especially with platforms like Amazon.
  • Desire for faster data loading times to improve accessibility to QuickBooks during processing.
  • Lack of support for certain features like exchange rate posting on foreign transactions.
  • Need for further integration capabilities such as pushing items from QuickBooks to Shopify.
  • Some features may not work as expected without extensive customer support interaction.
  • Specific third-party service integration limitations, e.g., certain payment processors.

Final Thoughts

"Webgility x QuickBooks Online" is well-regarded for streamlining and enhancing accounting processes, especially for ecommerce platforms like Shopify. The app's integration capabilities and customer service quality are frequently highlighted as top strengths. While there are some areas for improvement, particularly in syncing and expanded functionality, the app remains a valuable tool for businesses seeking to optimize their bookkeeping and inventory management.

Legacy Wholesale Portal

Jan 14, 2026  on Shopify

We've used webgility for years for multiple different websites, their flexibility and attention to detail is unmatched. We're able to download and post orders to quickbooks in specific ways that we're not able to find elsewhere. Their support team is wonderful and quickly hops on to help with any issues or questions we have.

Vamo Life

Jan 09, 2026  on Shopify

REPEAT CUSTOMER: I've used Webgility for another company and just started with my second. I had to complete another onboarding. Faizan was a fantastic help in implementing the automation and explaining in detail how the set up would work across Shopify, Amazon, and Walmart to our Quickbooks online. I'd recommend Webgility to anyone! It's a great product and the team there is really great to work with. 6 Stars!

Eye of Love

Jan 07, 2026  on Shopify

I have worked with the Webgility for many years and their customer service staff and help with integration or customization has been extremely efficient. We use them to integrate with Quickbooks and Shippingeasy. Also the staff is very helpful, knowledgeable and pleasant to work with.

Earthssplendor

Jan 02, 2026  on Shopify

Webgility saves me a lot of time. I've been using it for several years. Customer support is excellent as well.

Silver Fern™ Brand Wholesale Ordering Portal

Dec 29, 2025  on Shopify

We’ve tested multiple connectors between Shopify and QuickBooks Online, and Webgility is the only solution we’ve found that truly works the way QBO is meant to work. The biggest win for us is that Webgility can create summary invoice in QBO that accurately relieves inventory, instead of flooding QuickBooks with thousands of individual transactions. That alone makes it a standout product for any business doing real volume in Shopify. Beyond the software itself, the onboarding experience was excellent. Faizan was instrumental in getting everything set up correctly. He clearly understands both Shopify and QuickBooks Online, walked us through the nuances, and made sure the integration was configured exactly the way we needed. What could have been a painful setup was actually smooth and straightforward. If you’re serious about clean accounting, proper inventory relief, and scalability with Shopify and QBO, Webgility is hands down the best connector we’ve used.

Valle Sporting Goods

Dec 16, 2025  on Shopify

Yerbae

Dec 01, 2025  on Shopify

Prerit was amazing! Webgility easily integrated with Quickbooks, Amazon and Shopify! One of the easiest onboarding I have ever experienced. Highly recommend

sericinplus

Nov 28, 2025  on Shopify

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Ogilvy Equestrian

Nov 25, 2025  on Shopify

Our experience with Webgility has been great! Prerit was great help with onboarding and helping get all of our automation and account routing set up. highly recommend.

Maker Union

Nov 21, 2025  on Shopify

Really enjoyed how well Webgility is working for our store and their customer service has been amazing in onboarding and troubleshooting since we integrated with Webgility. Highly recommend using this app to save a ton of time/headache as well as avoid any errors in reporting.

NorthGirls

Nov 05, 2025  on Shopify

They have an excellent understanding of both Quickbooks and Shopify. Easy on-boarding process.

BluSkyze

Oct 30, 2025  on Shopify

Upfit Supply

Oct 27, 2025  on Shopify

This is the best app/integration I found between Shopify and Quickbooks. I highly recommend.

Distributions Valmi

Oct 24, 2025  on Shopify

The SIL

Oct 23, 2025  on Shopify

GunGoddess.com

Oct 22, 2025  on Shopify

Prerit was amazing and went above and beyond to make sure my Shopify/Quickbooks connection was concise. I now have peace of mind knowing all my sales and orders are posting accurately. Amazing customer service!

Flowfold

Oct 22, 2025  on Shopify

Faizan was very helpful with syncing our Shopify and Amazon accounts to Quickbooks. He seemed to be very knowledgeable and listened carefully to all of our questions and concerns.

Herbal Solutions

Oct 21, 2025  on Shopify

Faizan has been really helpful throught this implementation journey and n easy connection with QuickBooks

YaYaYum Boards

Oct 10, 2025  on Shopify

Prerit was very helpful in getting me onboarded to Webgility and assisting me in ensuring Quickbooks transactions were getting downloaded correctly. He took the time to understand my needs and structured the onboarding session accordingly. He even upsold me on the next level of Webgility Pro as he was configuring my business on webgility. Thank you for your help. Great job!

Top Hat Provisions

Oct 03, 2025  on Shopify

Prerit was wonderful and I have access to unlimited onboarding and training sessions so I will be requesting to see him again because I enjoy our time and I am learning how to run my business so so so much better because of his training! I love webgility so far. It is making my life so much easier.

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