What Merchants Think

Overall, merchants express a high level of satisfaction with "Webgility x QuickBooks Online." The app is commended for its integration capabilities, ease of use, and time-saving features. Many users have highlighted excellent customer service and technical support as key benefits. However, there are a few concerns regarding specific functionalities that some users feel could be improved.

Key Strengths

• Excellent customer service and technical support, often praised for being responsive and helpful.
• Robust and seamless integration between Shopify and QuickBooks Online.
• Intuitive and user-friendly interface.
• Effective onboarding process with thorough guidance.
• Significant time savings in accounting and administrative tasks.
• Ability to automate data syncing, reducing manual entry errors.

Common Concerns

• Occasional syncing issues, especially with platforms like Amazon.
• Desire for faster data loading times to improve accessibility to QuickBooks during processing.
• Lack of support for certain features like exchange rate posting on foreign transactions.
• Need for further integration capabilities such as pushing items from QuickBooks to Shopify.
• Some features may not work as expected without extensive customer support interaction.
• Specific third-party service integration limitations, e.g., certain payment processors.

Final Thoughts

"Webgility x QuickBooks Online" is well-regarded for streamlining and enhancing accounting processes, especially for ecommerce platforms like Shopify. The app's integration capabilities and customer service quality are frequently highlighted as top strengths. While there are some areas for improvement, particularly in syncing and expanded functionality, the app remains a valuable tool for businesses seeking to optimize their bookkeeping and inventory management.