Reviews: EasyRoutes Local Delivery

Customer reviews: EasyRoutes Local Delivery

Reviews (152)

Overall rating

5

32
4

1
3
2
1

What Merchants Think

Merchants have consistently found "EasyRoutes Local Delivery" to be an invaluable tool for improving their delivery processes. The app's efficient routing capabilities, ease of use, and outstanding customer support have made it a crucial part of their business operations. Many users praise it for saving time and significantly enhancing the customer delivery experience.

Key Strengths

Excellent route optimization and planning capabilities
User-friendly interface and quick setup
Outstanding and responsive customer support
Effective customer tracking and notifications
High degree of customization for specific business needs
Seamless integration with Shopify
Cost-effective solution for small to medium enterprises

Common Concerns

Issues with postcode prioritization leading to incorrect destinations
Lack of Apple Maps integration for CarPlay
Billing and refund concerns for unused services
Dependence on Shopify’s platform, which can sometimes lead to connection issues

Final Thoughts

"EasyRoutes Local Delivery" has been overwhelmingly positively received, providing vital features that enhance local delivery logistics for businesses. Despite a few navigational and billing concerns, the robust support and continual improvements make it a highly recommended tool in the realm of delivery management apps.

eStreet

Apr 03, 2024 on Shopify

Easyroutes is a exellent solution for route planning and route management. Intuative and effective both myself and my delivery team could not now operate without it. Setting up routes fast and agile and proof of delivery is very reliable and now has tracking functionality. Customer support is second to none and often taken care of by the Boris himself. New features and developments are contantly being updated. It has become a core compnent of the eStreet.

Blueberry Hill Meals

Mar 20, 2024 on Shopify

Fantastic customer support. We had a couple of suggestions that would make the app easier for our drivers to use and the team implemented our suggestions within a matter of days. The app itself is really easy to use and extremely flexible - it does pretty much everything we need it to.

SantaTrees

Jan 05, 2024 on Shopify

Saved me SOOO much time. App is easy to use, very well priced and am yet to come into an issue in the 4 years. Don't often leave reviews but felt that EasyRoute team deserved to hear this. Keep up the good work!

Jardin Floral Design

Dec 28, 2023 on Shopify

Fantastic app and support! We have been using this app for quite some time now and it works flawlessly. Very user friendly and it has all the features needed. The app on the phone is amazing and beats any competition. Highly recommended!!

Star Medical Supply, LLC

Dec 12, 2023 on Shopify

I must say, definitely a 5 STAR operation. The Staff at EasyRoutes are happy people! Happy people make for a great customer service. Their customer support is out of this world. EasyRoutes is an essential part of MY Companie's customer service needs....Without EasyRoutes, we couldn’t do the majic we do....THANKS TO EVERYONE AT EASYROUTES....I RECOMMEND YOU TO EVERYONE I CAN.