Reviews: EasyRoutes Local Delivery

Customer reviews: EasyRoutes Delivery

Reviews (168)

Overall rating

4.8

5

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What Merchants Think

Merchants have consistently found "EasyRoutes Local Delivery" to be an invaluable tool for improving their delivery processes. The app's efficient routing capabilities, ease of use, and outstanding customer support have made it a crucial part of their business operations. Many users praise it for saving time and significantly enhancing the customer delivery experience.

Key Strengths

Excellent route optimization and planning capabilities
User-friendly interface and quick setup
Outstanding and responsive customer support
Effective customer tracking and notifications
High degree of customization for specific business needs
Seamless integration with Shopify
Cost-effective solution for small to medium enterprises

Common Concerns

Issues with postcode prioritization leading to incorrect destinations
Lack of Apple Maps integration for CarPlay
Billing and refund concerns for unused services
Dependence on Shopify’s platform, which can sometimes lead to connection issues

Final Thoughts

"EasyRoutes Local Delivery" has been overwhelmingly positively received, providing vital features that enhance local delivery logistics for businesses. Despite a few navigational and billing concerns, the robust support and continual improvements make it a highly recommended tool in the realm of delivery management apps.

HAYNOW.COM

Sep 23, 2025 on Shopify

Would like live updated ETAs based on live driver location - that would be huge for us. So far the app works good, had chat with CEO which is great to work with an owner that has finger on the pulse! Looking forward to more improvements!

Tee-hoch-n Teefachgeschäft Online-Shop

Sep 23, 2025 on Shopify

Es wäre schön wenn EasyRoutes auf Deutschwäre und wenn man alle Funktionen kostenlos testen könnte, so lange man nur einen Fahrer hätte, um sich wirklich von den Vorteilen 100% zu überzeugen. Ebenso wäre es schon wenn die Routenführung in der HandyApp direkt stattfinden würde und dafür nicht GoogleMaps extra geöffnet werden muss, da man leider schwehr dann wieder zur EasyRoutes App zurück kommt. Darum leider nur 4Sterne. Sonst gerne 5Sterne ;-)

The Petal

Sep 12, 2025 on Shopify

I want there to be more functions within easy routes that make our drivers feel empowered to make decisions on their own, without Shopify-admin access.

viande.ca

May 20, 2025 on Shopify

Lorsque nous attitrons une commande à une route, il n'est pas possible de visuellement savoir que cette commande a déjà été attitrée à une route. Avec plusieurs pages de commandes, il devient difficile de se rappeler quelle commande est déjà attitrée. Un simple petit indicateur visuel que la commande est attitrée à une route serait vraiment aidant.

The Bedding Barn

Jan 22, 2025 on Shopify

The system does not look at the postcode first and hence sends my drivers to incorrect destinations regulalry