The team resolved an issue I found very quickly regarding postcode lookups and it now works perfectly

EasyRoutes Shopify App Review EasyRoutes has been a game-changer for our dispatching and delivery process. The app makes it incredibly easy to plan routes efficiently, ensuring smooth and timely deliveries. Beyond its great functionality, their support team is outstanding—quick to respond and always ready to assist whenever we need help. Their fast and effective customer service sets them apart, making EasyRoutes an essential tool for any business managing deliveries. Highly recommended!

The system does not look at the postcode first and hence sends my drivers to incorrect destinations regulalry

Works perfectly for optimizing local delivery routes! We love the service and hope to grow utilizing it!

GREAT APP!! easy to use; tracking and customer notification features work very well. also a cheap option on the market that gives you all the essential features needed for a local delivery service in a small business.

Phenomenal routing app. We have been using this for 1.5 years now and have had no issues. We schedule 50-100 deliveries a day, 6 days a week, typically using 2-3 drivers and EasyRoutes has made it super easy and quick to set up routes. On quarterly sale days, we add additional drivers and have upwards of 200 deliveries per day for a week straight (1400 deliveries) and this has been a life saver. It also auto fulfills orders in shopify once the order is dropped which removes a step for our drivers. We have it set up to notify customers once a route is dispatched and when the driver is 3 stops away so customers 9especially those in apartments) can be more ready to receive the items - or let us in. Highly recommend, wouldn't even look at another app (as we have used some and they are way more cumbersome).

Robust and intuitive routing app. Would be even better if it can direct to apple maps in carplay (not just google maps).

Awesome app, complete solution, awesome support. Anything not perfect is due to Shopify Local Delivery limitations - the rest EasyRoutes will handle for you. 5 stars.

I’ve tried over 10 different delivery apps in the past 8 years, and Easy Routes is by far the best of them all—easy to use, intuitive, and with a fabulous interface. The app includes features I had been wishing to see in a delivery app for years. I immediately switched from the app I had been using for the past 4 years, and the benefits were immediate. Plus, their support service is incredible

After testing many options this App is the one we choose and successfully use for our business. The app is very customizable and we created a workflow that works very well for our specific needs from both the customer experience as well as the scheduling and driver perspective. A coupe examples: -with Bulky items and limited room on the truck we can limit the allowed items per route to not over schedule the routes. - adding orders, custom stops, and re optimizing the routes is no problem allowing us to have the order cutoff point very close to the delivery date. - the notification system is granular enough so that we can communicate very precise what the customer can expect. The day of delivery gets communicates pretty much right after the order comes in and gets added to a route. The delivery time window for that day gets communicated a day before once the order cutoff happened and we wont add any more orders. - that means in most cases we can hit the 30min delivery time window reliably allowing customers to be home without wasting a full day. - the tracking site provides the safety that customers have the latest up to date information. Our current setup reduced our time spend on route planing significantly and more important reduced the amount of customer inquiries about deliveries to almost zero. On top the team is very responsive and open for feedback from the field to improve the app. Definitely the best app out there in our opinion, recommend you give it a try!

This is the best app for route planning (we tried most of them) and the support is very prompt and excellent!

Great app with lots of great features that our business relies upon every week. We recently had an issue with Shopify where they removed our API connections and the team at Easy Routes helped us to get back up and running. It was at this time that we realised how much we relied on Easy Routes for our local deliveries.

We've been using this software for 3-4 months and are loving it! EasyRoutes is feature-filled without feeling too complicated, and provides day-to-day optimization and reliability to our home delivery program. The app is updated frequently with new features, and the team has been friendly and responsive to all of our inquiries. Many thanks!

We've tried every routing app out there with no success. There are so many steps and variables for setting up the entire delivery/routing process that it made it impossible to find one that works. We had given up for months and were doing it all manually instead. EasyRoutes has thought of every minor detail perfectly. It saves us over 4 hours per week on delivery planning, their AI is perfect at configuring optimal routes, and our drivers finish their routes over 50% faster. I've never been so happy with a software tool, it solved a HUGE pain point for us. And the support and onboarding has been top class as well.

EasyRoute is a pivot part of our business. They continue to innovate and develop the product using real customer feedback. Excited to continue to see the product expand.

We've tried a few routing apps over the last couple of years and Easyroutes has been by far the best. It was easy to set up and connect to our Shopify store, easy for our drivers to use and has really improved the service we give to our customers who love that they get and ETA and can track the driver live. When ever I have used support they have responded incredible quickly. In fact it is the best support for a digital product that I have ever experienced. They have even implemented new features that I have requested.

Please contact me for a refund. I downloaded to get information. I never set up the account and was charged. Please refund. Thank you Good company. The promptly assisted me. Thank you!

Ive tried lots of apps before settling for easyroutes. Overall it is best from what I tested and is a great app with many useful features. It is great for route planning and the notification system works great, and the support team is responsive. I'd definitely recommend it, 10/10.

This app is by far one of the most valuable assets we have in the backend of our store. We encountered some initial issues, but these were quickly resolved with the right attention to us as customers. Our drivers have also provided positive feedback, expressing their enjoyment of the software and even heading out with bigger smiles!

My husband and I run our small business of which one area is suppling fresh local food deliveries around Perth in Western Australia. Very helpful support - much appreciated timely replies. Customers are delighted with delivery notification communication as they know when their fresh food will be arriving at their place. All round brilliant app that has made our life so much easier saving time sorting customer orders and our routes around town. EasyRoutes!