AI ‑ Easy Ads for Facebook Ads logo

Customer reviews: AI ‑ Easy Ads for Facebook Ads

Develop by Easy Ads

Reviews (880)

Overall rating
4.4

What Merchants Think

AI - Easy Ads for Facebook Ads receives mixed reactions from users. Many emphasize the app's simplicity and user-friendliness, especially praising the outstanding customer support that assists in every step of the way. However, a significant number of users express dissatisfaction with the app's performance, reporting disappointing ad results and issues with billing and charges.

Key Strengths

  • Intuitive user interface that simplifies ad setup
  • Exceptional customer support team, frequently mentioned representatives like Ouissal and Millenni provide prompt and helpful assistance
  • Effective for beginners in digital advertising due to step-by-step guidance
  • Time-saving features through AI-driven ad creation and optimization

Common Concerns

  • Some users report poor ad performance and ineffective ad campaigns
  • Billing issues, including unexpected charges and difficulties with refunds
  • Limited communication or delayed responses from the support team in certain scenarios
  • Concerns about the app not being suitable for products priced over $100

Final Thoughts

The "AI - Easy Ads for Facebook Ads" app is polarizing among its users. It's highly recommended for those new to Facebook advertising due to its ease of use and responsive customer support. However, experienced users seeking high conversion rates might find the app lacking in delivering expected results. It is crucial for potential users to fully understand the app's features and pricing structure before committing to avoid dissatisfaction with billing and ad performance.

Wearing Bear

Jun 17, 2024  on Shopify

I recently experienced customer service that truly went above and beyond. The team was incredibly attentive, ensuring that all my questions were answered with clarity and patience. Their dedication to resolving my doubts was evident, and I felt genuinely cared for as a customer. Additionally, the advertisements were remarkably effective, providing me with just the right information I needed. Overall, it was a standout experience that left a lasting impression.

Pack a Dub

Jun 17, 2024  on Shopify

This App deserve 0 stars , scammers , no real customer support. BE AWERE, they will offer you free trial and to unsubscribe by uninstalling up , but they will keep charging you even if you don't use up and it was undistilled before trial ends. They wont answer on your emails , support is never available. STAY AWAY from this app Even during trial app brought 3 clicks , shameful. Shopify should be more aware ...

Keeta Luxury

Jun 17, 2024  on Shopify

I don't think this app will add any value for you. By the time you realize it, you will have already spent a lot of money over 1-2 months. They just set up regular ad campaigns and retargeting, but it's a lie that it targets the right person at the right time. My manual campaigns had better CPA and ROAS than the ones created by this app. You guys should give us more option to use more types creatives and should be given us data on a daily basis too.

Casedon

Jun 12, 2024  on Shopify

Just installed and wanted to try 10 days of free trail but in the shopify billing it's says only 1 day free trial so I'm just afraid to start with it

Gtdazzlequeen

Jun 12, 2024  on Shopify

I haven't started to receive results yet since it is only 2 days using the app. However, I am encouraged to stay hopeful for great results just because customer service is prompt and helpful. If you lack experience about ads they help you. Thats a huge Plus. I would recommend giving this app a try.

Travel Story Collectives

Jun 11, 2024  on Shopify

Shoutout to the amazing Easy Ads customer support team! They were total rockstars in fixing a long-standing issue with my Facebook Pixel. Their expertise really shone through, and they made the whole process a breeze. Not only did they solve the problem quickly, but Easy Ads also makes running ads super easy. It's been a game-changer for my workflow!

Waist Elegance

Jun 11, 2024  on Shopify

The app creates a most simple and naive Facebook campaign which obviously doesn't perform well. It spent $247 without making any sales, while a campaign I created manually has about $20 CPS.

TiTiCoCo e-motors

Jun 09, 2024  on Shopify

There is insnt enough stars for the help I got from Milleni/Easy Ads. At first I was wondering about how the hec I was gonna link my FB pixel with my Store thru Easy Ads. And behold to me the universe sent me the bestest, most patient assistance ever. She guided me for over 4 hrs even after I got notification from FB of temporary shutting my account. Which This was a crazy night and Millineni stock with me thru it all, even to the point of launching my ad campaign These people are amazine. Cant express my satisfaction ever. Who ever you be safe and keep doing what you guys are doing. Caribbean Satisfied 100%

RayBand

Jun 09, 2024  on Shopify

Using the platform for 1 week, cost per purchase dropped by 50% which boosted my campaign's performance, and I couldn't be happier with the outcome. Knowledgeable Support in which Millenni demonstrated throughout my campaign. She was very helpful and patient with my numerous questions. So overall I can say that it was the best customer service experience ever.

Shukrana Fashion

Jun 08, 2024  on Shopify

Hi, I used free trail easyad app on my shopify store and before completing my free trail i stop using easy ad and uninstalled app becz i dont know exactly how to use. but shopify deduct a easy ad monthly subscription amount, when i complaint shopify they told easyad is third party we cant help you talk to third party. then i talked easy ad , after listen my all words Ms. Ouissal arrange a google meet and discuss then and on same time she issued a credit note name of my store guide me share shopify also . thansk Ouissal on same time i got a amount credit not on my shopify billing. i too much happy with easy ad support team, they are fabulous work done. guys try easy ad they are superb. once again thanks Easyad Support team specially Ms. Ouissal. kajal Gupta

DeeplyCare

Jun 07, 2024  on Shopify

Facile mais il faut avoir l'oeil. Le service à la clientèle est au point ils répondent super vite et s'assurent que votre demande soit réglée. Je la recommande pour tous les dropshipper

Blazed Wear

Jun 06, 2024  on Shopify

The app didn't work at all. Would not sync products and had 18 error messages which I was told to wait 24hrs for them to clear as this was common issue. The errors didn't clear after 72hrs so I promptly deleted the app. I was offered a further 10 days free trial which I refused BUT THEY STILL CHARGED ME! even after I deleted the app well in advance of the free trial ending. I expect a full refund please.. I'll wait, and update this review if they charge me yet again.

Adonispharma

Jun 05, 2024  on Shopify

I recently used easy ad's advertising support service and was impressed by their responsiveness and expertise. The support team provided clear and professional communication, swiftly resolving my targeting and ad approval issues with actionable solutions. Their follow-up ensured my problems were fully addressed. While response times can be longer during peak periods, overall, the service significantly enhanced my advertising experience on the platform. I highly recommend it to other businesses and marketers.

ShipO

Jun 04, 2024  on Shopify

Millenni was incredibly helpful and responsive during my interaction with her on the live chat section. I highly recommend reaching out to Millenni for any assistance you may need on Easyads.

Zen Air AU

Jun 03, 2024  on Shopify

it says it's running and it has been giving the same numbers for 5 days, no sales or even visits came through it so clearly it's not working, support is useless they are always offline. just don't use it guys, they are just marketing for their website but for me it was a waste of time.

Bling Baby Embellishments

May 30, 2024  on Shopify

I am new to Easy Ads so I had several questions so I reached out to their support group. The degree of patience and help that they provide is amazing. I appreciate your willingness to assist and also provide recommendations when requested. I look forward to a long business relationship.

BeeTrendy

May 30, 2024  on Shopify

make add more then 10K and not getting 1K visitor and even one order in 25 days and 2 funel created.

Outsider Garage

May 29, 2024  on Shopify

Installed app, granted them access to my facebook ads account and was immediately hacked and charged over $700 for fake ads that had nothing to do with my account.

Merkata

May 16, 2024  on Shopify

I contacted customer support because I needed help with my add managment. They really helped me restructure my account and they made it look so easy. I would reccomend them to everyone. They really know what they're doing. Ouissal really helped me with setting it all up and she spoke clearly and professionally with someone who has no idea with what they were doing. She was a fantastic support and I will be contacting her again in the near future for more help :)

CatenaccioDesigns

May 06, 2024  on Shopify

Using Easy ads now for just two days... Results are still a bit lacking, but definitely seeing results in reducing cost per click price. Was also advised by Ouissal (customer support) to wait for 5-7 days, until the AI targetes the right audience for my products. So far satisfied the most with the customer support, hope to increase my rating to 5 stars in the upcoming days. Btw if you guys are interested in football and basketball, I would definitely advice you to check my website: catenacciodesigns.com :)

Scroll to Top