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Customer reviews: AI ‑ Easy Ads for Facebook Ads

Develop by Easy Ads

Easy Ads for Facebook simplifies ad creation and management for Shopify merchants. This review covers its key features, user experiences, and potential drawbacks to help you decide if it’s the right tool for your business.

Reviews (295)

Overall rating
4.4

What Merchants Think

AI - Easy Ads for Facebook Ads receives mixed reactions from users. Many emphasize the app's simplicity and user-friendliness, especially praising the outstanding customer support that assists in every step of the way. However, a significant number of users express dissatisfaction with the app's performance, reporting disappointing ad results and issues with billing and charges.

Key Strengths

  • Intuitive user interface that simplifies ad setup
  • Exceptional customer support team, frequently mentioned representatives like Ouissal and Millenni provide prompt and helpful assistance
  • Effective for beginners in digital advertising due to step-by-step guidance
  • Time-saving features through AI-driven ad creation and optimization

Common Concerns

  • Some users report poor ad performance and ineffective ad campaigns
  • Billing issues, including unexpected charges and difficulties with refunds
  • Limited communication or delayed responses from the support team in certain scenarios
  • Concerns about the app not being suitable for products priced over $100

Final Thoughts

The "AI - Easy Ads for Facebook Ads" app is polarizing among its users. It's highly recommended for those new to Facebook advertising due to its ease of use and responsive customer support. However, experienced users seeking high conversion rates might find the app lacking in delivering expected results. It is crucial for potential users to fully understand the app's features and pricing structure before committing to avoid dissatisfaction with billing and ad performance.

BeeTrendy

May 30, 2024  on Shopify

make add more then 10K and not getting 1K visitor and even one order in 25 days and 2 funel created.

Outsider Garage

May 29, 2024  on Shopify

Installed app, granted them access to my facebook ads account and was immediately hacked and charged over $700 for fake ads that had nothing to do with my account.

Merkata

May 16, 2024  on Shopify

I contacted customer support because I needed help with my add managment. They really helped me restructure my account and they made it look so easy. I would reccomend them to everyone. They really know what they're doing. Ouissal really helped me with setting it all up and she spoke clearly and professionally with someone who has no idea with what they were doing. She was a fantastic support and I will be contacting her again in the near future for more help :)

CatenaccioDesigns

May 06, 2024  on Shopify

Using Easy ads now for just two days... Results are still a bit lacking, but definitely seeing results in reducing cost per click price. Was also advised by Ouissal (customer support) to wait for 5-7 days, until the AI targetes the right audience for my products. So far satisfied the most with the customer support, hope to increase my rating to 5 stars in the upcoming days. Btw if you guys are interested in football and basketball, I would definitely advice you to check my website: catenacciodesigns.com :)

Enchanted

Apr 24, 2024  on Shopify

Millenni was absolutely amazing and very helpful. Thank you so much for answering all of my questions and being so nice and professional. ❤️❤️

Zeal'N Life | Bringing Zeal to Your Life

Apr 23, 2024  on Shopify

This is an amazing app for SMEs, entreprenuers and small business owners. It gives you control over paid media. This app is like your own digital marketing resource. Its super easy to use and it manages most things on its own. The best thing I like about it is their support. Their support is only a message away. Every time I had a query, they were super responsive and guided me through the app. They also review your campaigns if you ask them to and provide you with their expert recommendations. But do not think that paying for this app would start giving you crazy sales. It streamlines the meta campaign process and makes it convenient for you to run ads.

Punyah

Apr 23, 2024  on Shopify

Used this for another D2C brand and now using it for my brand! Great product and a very helpful support team.

Kiseki Apparels

Apr 19, 2024  on Shopify

One of the best customer support team, no rushing or avoiding . Guided through the entire process on how to fix any issues on your store to get the ads running effectively. Love their support team

HappyHeaven Shop

Apr 18, 2024  on Shopify

You guys are the best, I had a problem with setting the my easy ads. Millenni was superb, she got me through it

HIGH END FRAU

Apr 12, 2024  on Shopify

well, In my opinion having a good customer service is the best thing you can provide for your customers and this is what I received from easy ads and more than this I received many values that saved me many many hours of work using Facebook data analyzing everything working on my customer data and all these things together at all together and to target them again and easy ads did that in just just some clicks and that's great!

SkinSecrets-Store

Apr 11, 2024  on Shopify

Great CS by Ouissal! Quick response and addresses core challenges I am facing as well as providing proper solution.

BE GROOVIN

Apr 11, 2024  on Shopify

Integrates like a charm and i can run my ads easily without any sweat. Customer support is so good .... their response time and the way they clear your doubts or any problem is really commendable.

Calysta

Apr 11, 2024  on Shopify

Excellent way for tech novices to easily create ads for Facebook and Instagram, excellent support team

motif

Apr 10, 2024  on Shopify

We have just started with Eady ads. The integration was easy and smooth. We find customer support really quick and useful. We hope to continue using the app for our revenue streams.

Pinoleros LLC

Apr 09, 2024  on Shopify

Ouissal, she was amazing helping me, because I did not know anything about ads, she guided thru, with a very open comunication

The fitness yards

Apr 08, 2024  on Shopify

l'application est user-friendly, facile a suivre. Les explications sur le tutorial sont claires et droit au but. J'attends juste de faire ma première vente.

ROCKYSHOP

Apr 08, 2024  on Shopify

App molto intuitiva, grazie sopratutto ad Ouissal che a molta pazienza e mi a aiutato molto per impostare tutto grazie

PRIME LIFESTYLE

Apr 07, 2024  on Shopify

I'm Very Impress by you The way that you conversation with me it's absolutely great and i like to talk with you, thank you Milleni, Ai easy ads for facebook And Thank you shopify.

Spoiler Pets

Apr 07, 2024  on Shopify

Millenni was so amazing to work with! I had an issue with a charge and while I expected difficulty in getting the refund, she was able to issue that quickly and effectively even assisting me on how to take the steps needed to further reach the resolution. Not to mention she was quick to respond and beyond pleasant to communicate with. I am extremely Pleased with the customer service she provided me. Thank you so much!

STAR MEMEBERS

Apr 03, 2024  on Shopify

I have recently joined this app and i will share my app experience later but their facebook customer service is very very excellent.He/She is so polite and cooperative and always ready to help.Thanks easyad for such support

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