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Customer reviews: AI ‑ Easy Ads for Facebook Ads

Develop by Shopify

Easy Ads for Facebook simplifies ad creation and management for Shopify merchants. This review covers its key features, user experiences, and potential drawbacks to help you decide if it’s the right tool for your business.

Reviews (304)

Overall rating
4.4

What Merchants Think

AI - Easy Ads for Facebook Ads receives mixed reactions from users. Many emphasize the app's simplicity and user-friendliness, especially praising the outstanding customer support that assists in every step of the way. However, a significant number of users express dissatisfaction with the app's performance, reporting disappointing ad results and issues with billing and charges.

Key Strengths

  • Intuitive user interface that simplifies ad setup
  • Exceptional customer support team, frequently mentioned representatives like Ouissal and Millenni provide prompt and helpful assistance
  • Effective for beginners in digital advertising due to step-by-step guidance
  • Time-saving features through AI-driven ad creation and optimization

Common Concerns

  • Some users report poor ad performance and ineffective ad campaigns
  • Billing issues, including unexpected charges and difficulties with refunds
  • Limited communication or delayed responses from the support team in certain scenarios
  • Concerns about the app not being suitable for products priced over $100

Final Thoughts

The "AI - Easy Ads for Facebook Ads" app is polarizing among its users. It's highly recommended for those new to Facebook advertising due to its ease of use and responsive customer support. However, experienced users seeking high conversion rates might find the app lacking in delivering expected results. It is crucial for potential users to fully understand the app's features and pricing structure before committing to avoid dissatisfaction with billing and ad performance.

Selfie Beauty

Oct 03, 2025  on Shopify

I TAKE THEIR 10 DAY TRAIL AND USED FOR JUST 1 DAY AND THEY SEND ME A BILL AFTER MONTH WHEN I ALREADY CANCELL SUBSCRIPTION FROM MY TRAIL PERIOD . one of the scam app , please do not use

BlackBole

Sep 20, 2025  on Shopify

High Charges Zero Result Worst Experience Ever.

bout creating

Sep 01, 2025  on Shopify

Wish I could give 0 stars. Horrible customer service. 48 hours wasted whiles ads were in “Review” I finally reach out via chat. After told different issues. Like my ads and copy were not good enough!? excuse me? Thought that is what the service is for. Then said the issue was the audience I chose….. then finally they say it’s a meta issue!? So another hour wasted on chat!! Don’t waste your time like I did. Go try Outfy. They are free ads and already getting traffic. Was very excited to see what this service could add to that but too bad.

Hair By Toyaa

Sep 01, 2025  on Shopify

I was debited even after uninstalling your app, i didnt use it up to the specified period of testing please refund my money

Plebs en Snobs

Aug 26, 2025  on Shopify

Terrible experience, mostly because of their AI support. It taken me a week to finally talk to a real person after maybe 10 or more emails / chats. (its just an endless AI loop) Even when i finally got to talk to a person they would still send me ridiculous answers, complete waste of time. The app itself is easy to use but also pretty useless. Only thing it does is create a catalog feed so you can run a catalog ad, but the free meta app does a better job since it will have better automation options and your not stuck to an outdated way of targeting like with this app. (Meta algo works much better then this old way of targeting) First time I ever leave a 1 star review but this company absolutely deserves it. If your looking for a cheap way to run catalog ads, use meta's free app. If your looking for a way to run high quality catalog ads, use Socioh. they are a 100x better.

N&L E-com Store

Aug 25, 2025  on Shopify

the worst app in the world . very low custmerservice. not rekommanded. WARNING!

Neat & Sweet

Aug 21, 2025  on Shopify

Zevar

Aug 17, 2025  on Shopify

I installed AI - Easy Ads for Facebook Ads app just to try during the trial period. I uninstalled it within 3-4 days, but still got charged ₹1,762.91. This is very disappointing and feels unfair because the trial should not result in such charges if the app is removed early. Be careful before installing this app.

Mindmap Factory

Aug 10, 2025  on Shopify

Misleading, they charge during the free trial which is absolutely not fair , even after 0 usage of the app.

Bohovastara

Jul 05, 2025  on Shopify

do not use not recommended better you own learn from YouTube n do

vooxon

May 26, 2025  on Shopify

Absolutely Useless App – Just a Money Trap! I had heard a lot about the Easy Ads app on social media, so I thought it might actually help with my Shopify store. But as soon as I installed it, I realized how terrible it is. The app didn’t work at all — it failed to run even a single campaign. It’s a complete waste of time and effort. I uninstalled it during the free trial, thinking that would be the end of it. But no — they still charged me! I even sent them an email, but of course, no proper response. These people are just out to loot users. They’ve created this app only to earn money, not to provide any value. There is absolutely nothing good about this app. It’s trash, plain and simple. No one should ever install this app. It’s better to avoid it completely than to get scammed like I did. They don’t deserve even a single star — in fact, the whole review section should be filled with honest warnings like this one. STAY AWAY from Easy Ads. It’s garbage.

aussie-deals4u

May 25, 2025  on Shopify

i encounter with so many issues when i istalled this app fixed and run ads for a while spend over 300$ not a single sale and they told me to change creatives i run ads with same creative through my ad account and i was getting sales same creatives, this app i dont think worth try

ShoppingMood

May 25, 2025  on Shopify

★☆☆☆☆ Extremely Misleading – Charged Me Twice During Free Trial This is the second time I've had a terrible experience with the Easy Ads app, and I feel compelled to warn other Shopify store owners. The app promises a 10-day free trial, but that's highly misleading. I uninstalled the app well before the trial ended, thinking I would not be charged. Despite this, I was billed ₹2,590.13 — again, just like the first time I tried this app months ago and faced the same issue. There was no clear warning that billing starts immediately upon installation or continues even after uninstallation during the trial period. That defeats the entire purpose of a “free trial.” This feels like a trap to bill users regardless of their intent to continue using the app. When I reached out for help previously, I got no meaningful support or refund. This time, I am escalating the issue to Shopify directly. Avoid this app at all costs unless you want unexpected charges and zero accountability. Shopify needs to seriously review whether this app complies with fair billing standards.

Polovers

May 10, 2025  on Shopify

Don't recommend this app at all. It is a big waste of money. No conversions, just a few and very expensive. We followed all their steps to assure it is just useless. We know about meta ads, we just wanted to enhance our conversions but instead we ended up only losing money. Once Ouissal gave us a support but when we doubt about his suggestions, he didn't seem to be very happy. Their arguments are very poor but as we know how to run ads we are aware of what works and what not. Many innocent and people expect to get miracles here but sometimes AI is not as intelligent as they say. As a recommendation, learn yourselves how to run ads and you are very likely to get better results than the ones from these kind of apps. Don't take the easy path, learn by your own, test on your own. By the way, their data was way too inaccurate, their end provided much more conversions than the real ones. They blamed facebook but that is false. That never happens to us with our direct ads on meta ads.

My Safe Paws

Apr 23, 2025  on Shopify

doesn't work and no sales, was asked to improve my website!!!

Cosmecell

Mar 27, 2025  on Shopify

No Honesty by AI - Easy Ads for Facebook Ads During trial charges claims its trial, I have been charge last month, Therefore uninstall in between trail period Perhaps reason of uninstalling i dont find conversion in 5 days trial run, Kindly refund me charge made by AI - Easy Ads for Facebook Ads

N Square

Mar 16, 2025  on Shopify

i have not used the app i have only open for trial but i am charged with the one month amount for 3 days only and then after opening the app they are requesting me another 29$ for using the app

bodi-fresh.com

Feb 28, 2025  on Shopify

Beware! They will charge you even if you cancel during the free trial and will refuse to refund you.

FemmeFit

Feb 02, 2025  on Shopify

I installed the app but it would not work ,i uninstalled and tried re installing bit would not configure so gave up and un installed have been billed which needs to be credited .

Sahu Gajak Bhandar

Jan 31, 2025  on Shopify

There is Nothing.....Normal Sales ....ACOS is high

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