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Customer reviews: AI ‑ Easy Ads for Facebook Ads

Develop by Shopify

Easy Ads for Facebook simplifies ad creation and management for Shopify merchants. This review covers its key features, user experiences, and potential drawbacks to help you decide if it’s the right tool for your business.

Reviews (305)

Overall rating
4.4

What Merchants Think

AI - Easy Ads for Facebook Ads receives mixed reactions from users. Many emphasize the app's simplicity and user-friendliness, especially praising the outstanding customer support that assists in every step of the way. However, a significant number of users express dissatisfaction with the app's performance, reporting disappointing ad results and issues with billing and charges.

Key Strengths

  • Intuitive user interface that simplifies ad setup
  • Exceptional customer support team, frequently mentioned representatives like Ouissal and Millenni provide prompt and helpful assistance
  • Effective for beginners in digital advertising due to step-by-step guidance
  • Time-saving features through AI-driven ad creation and optimization

Common Concerns

  • Some users report poor ad performance and ineffective ad campaigns
  • Billing issues, including unexpected charges and difficulties with refunds
  • Limited communication or delayed responses from the support team in certain scenarios
  • Concerns about the app not being suitable for products priced over $100

Final Thoughts

The "AI - Easy Ads for Facebook Ads" app is polarizing among its users. It's highly recommended for those new to Facebook advertising due to its ease of use and responsive customer support. However, experienced users seeking high conversion rates might find the app lacking in delivering expected results. It is crucial for potential users to fully understand the app's features and pricing structure before committing to avoid dissatisfaction with billing and ad performance.

Bewilderment

Oct 27, 2025  on Shopify

I am rarely disappointed with an app. But when my average CAC is $5-13 at most and this app after $300 can only get 3 sales? Pathetic. The set-up was a red flag, it's dated and ignores Metas newest tech. With that said, it ate up my budget without issue. I feel entitled to a refund on my budget, and this app should exit the app store.

Onlinedailyshop

Oct 23, 2025  on Shopify

Easy Ads For Facebook Ads Customer care Service they vry nice service I have Refund Problem But they have Solved My Problem Thank You So Much for the Support

Goddess Vibes

Oct 20, 2025  on Shopify

Update - I have been using this for about 2 weeks now and yes!! I have made 3 sales and yes I know you all are thinking only 3 I am just starting my own online store and I have tried everything and so far this app has been amazing all I do is let it do its think and pay the ad spend as soon as I can I will be upgrading so I run more then one ad at a time because so far I love it and my ad spend is so much cheaper to then if I do it on my own This is Day 3 and it’s been good I have not made any sales yet but the set up was easy for sure and the price is great too I’m going to keep trying for 6 months because it takes 6 months for marketing to work- I will keep updating my review -- Update since I made the first post today I made my first sale and I have only been using this for 3 days

Retrotext

Oct 17, 2025  on Shopify

My ad campaign only started today and I've already had my first sale - I hope it will be the first of many. Ouissal gave me invaluable support when I was setting the Easy Ads app up and has been very attentive generally, offering great advice on how best to get the most from the campaign.

bout creating

Oct 08, 2025  on Shopify

Update 10/8/25 Updating my review after outstounding follow up and customer service from Ouissal. They have got me all set up with my 1st ad running. Process much smoother than the first. …………………………. Wish I could give 0 stars. Horrible customer service. 48 hours wasted whiles ads were in “Review” I finally reach out via chat. After told different issues. Like my ads and copy were not good enough!? excuse me? Thought that is what the service is for. Then said the issue was the audience I chose….. then finally they say it’s a meta issue!? So another hour wasted on chat!! Don’t waste your time like I did. Go try Outfy. They are free ads and already getting traffic. Was very excited to see what this service could add to that but too bad.

Selfie Beauty

Oct 03, 2025  on Shopify

I TAKE THEIR 10 DAY TRAIL AND USED FOR JUST 1 DAY AND THEY SEND ME A BILL AFTER MONTH WHEN I ALREADY CANCELL SUBSCRIPTION FROM MY TRAIL PERIOD . one of the scam app , please do not use

Goddess Vibes

Sep 23, 2025  on Shopify

This is Day 3 and it’s been good I have not made any sales yet but the set up was easy for sure and the price is great too I’m going to keep trying for 6 months because it takes 6 months for marketing to work- I will keep updating my review -- Update since I made the first post today I made my first sale and I have only been using this for 3 days

Serenyah

Sep 23, 2025  on Shopify

Excellent experience with the app's customer service. Quick response in just a few minutes, Ouissal had already solved everything I needed. I recommend it.

Ornavella

Sep 15, 2025  on Shopify

I am very Impressed by the support, They actually see my Ads manager settings and right what was wrong in settings. Loved the way they listen carefully and try to resolve the problem. Highly recommended.

Aparmita - Handcrafted Shop

Sep 04, 2025  on Shopify

Easy Ads for facebook makes running ads a breeze. Setup took minutes, and the AI instantly created ad copy and images that fit my store perfectly. It automatically manages targeting and budget, so I don’t have to stress about ad strategies.Highly recommend for busy Shopify owners who want results without the hassle.

bout creating

Sep 01, 2025  on Shopify

Wish I could give 0 stars. Horrible customer service. 48 hours wasted whiles ads were in “Review” I finally reach out via chat. After told different issues. Like my ads and copy were not good enough!? excuse me? Thought that is what the service is for. Then said the issue was the audience I chose….. then finally they say it’s a meta issue!? So another hour wasted on chat!! Don’t waste your time like I did. Go try Outfy. They are free ads and already getting traffic. Was very excited to see what this service could add to that but too bad.

Hair By Toyaa

Sep 01, 2025  on Shopify

I was debited even after uninstalling your app, i didnt use it up to the specified period of testing please refund my money

Terri Watts Artist

Sep 01, 2025  on Shopify

Quissal help me connect my fb manager, Pixel, and Ads account. She made the process extremely simple and was very professional throughout the experience. Great app!

Plebs en Snobs

Aug 26, 2025  on Shopify

Terrible experience, mostly because of their AI support. It taken me a week to finally talk to a real person after maybe 10 or more emails / chats. (its just an endless AI loop) Even when i finally got to talk to a person they would still send me ridiculous answers, complete waste of time. The app itself is easy to use but also pretty useless. Only thing it does is create a catalog feed so you can run a catalog ad, but the free meta app does a better job since it will have better automation options and your not stuck to an outdated way of targeting like with this app. (Meta algo works much better then this old way of targeting) First time I ever leave a 1 star review but this company absolutely deserves it. If your looking for a cheap way to run catalog ads, use meta's free app. If your looking for a way to run high quality catalog ads, use Socioh. they are a 100x better.

Neat & Sweet

Aug 26, 2025  on Shopify

Excellent customer service! Quick responses, very helpful, and super professional. They made everything easy and stress-free.

Shopping Point

Aug 26, 2025  on Shopify

I really appreciate the quick and understanding support I received. Even though I was charged for the app without using it, the team immediately offered a charge reversal and made the process smooth. Very professional, helpful, and customer-friendly service. Thank you! The communication was polite, professional, and fast. It gave me confidence that the team is reliable and supportive. I truly appreciate how smoothly they handled my issue, and I would recommend this app/team for their excellent service.

Zevar

Aug 22, 2025  on Shopify

I recently received a chargeback reversal on my last issue. I'm looking forward to working with you soon. We'll connect and discuss next steps.

Zevar

Aug 17, 2025  on Shopify

I installed AI - Easy Ads for Facebook Ads app just to try during the trial period. I uninstalled it within 3-4 days, but still got charged ₹1,762.91. This is very disappointing and feels unfair because the trial should not result in such charges if the app is removed early. Be careful before installing this app.

Johns Direct

Aug 15, 2025  on Shopify

FANTASTIC Support team. Great help from Quissal who stayed with me until all questions were answered and i had the ads running. Easy ads is easy to set up just problems on face book payments etc. Big THank You.

Hi-Speed Bags

Aug 13, 2025  on Shopify

I’ve had a great experience using Easy Ads for Facebook. The setup is simple, and the interface is beginner-friendly, making it easy to launch campaigns in just a few clicks. The automated ad creation saves a lot of time, and the targeting options are smart and accurate. I also appreciate the helpful customer support, which responds quickly to queries. If you’re looking for a hassle-free way to run Facebook ads and get good results without spending hours tweaking campaigns, this app is definitely worth trying.

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