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Customer reviews: Easify Custom Product Options

Develop by Shopify

Easify Product Options is a Shopify app designed to help merchants add customizable product variants and upsell options. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (2,174)

Overall rating
4.9

What Merchants Think

Merchants generally have a positive impression of the "Easify Product Options Variant" app, appreciating its ability to significantly enhance the customization of product options on Shopify stores. Many users have praised the app's rich feature set and ease of use once acclimated. Moreover, the exceptional customer service seems to be a standout aspect, with support members frequently named and commended for their prompt and effective assistance.

Key Strengths

  • Highly customizable product options and variations
  • Seamless integration with print-on-demand services and compatibility with Shopify
  • Exceptional and responsive customer support with personalized assistance
  • Rich set of features including multilingual support and conditional logic
  • Cost-effective solution with significant functionalities even in the free plan

Common Concerns

  • Initial learning curve for new users; requires time to fully utilize features
  • Occasional bugs or glitches, though generally resolved quickly by support
  • Some features need more refinement and development
  • Issues with settings persisting or displaying variants consistently, particularly with themes
  • Inconsistent experience with notification emails and some display functionalities

Final Thoughts

Overall, "Easify Product Options Variant" is highly regarded as a powerful tool for creating detailed product options and enhancing the customization capabilities of Shopify stores. While some merchants indicate areas for improvement, particularly in feature development and initial usability, the app's comprehensive support system and robust feature set make it an excellent choice for many online retailers seeking to offer diverse product variations. Its positive reception is bolstered by a dedicated support team that is committed to resolving user issues quickly and effectively.

ComfyCub

Jun 04, 2025  on Shopify

I’m giving this app a 5-star rating for its outstanding service. The setup was quick and easy I had everything up and running in just about two hours, thanks to the app's intuitive design. The user experience is seamless, and I was able to customize fonts, colors, buttons, and more to perfectly match my website’s style. There was a small hiccup, but Daisy and Clove from the support team were fantastic jumping in immediately to resolve the issue. The glitch was simply due to reordering the variants, and once I followed the app’s suggestion, everything worked smoothly. The app itself is not only functional but also has a cute aesthetic! The only downside is that inventory doesn't sync in real-time while shopping, but there’s a workaround involving an additional app. Overall, it’s been a great experience!

Mijn winkel

Jun 04, 2025  on Shopify

Good app, This app does exactly what I need with the right customization options. Also quick help from the team. Clove and Lich helped me very good and fast with making some things work on the website. Definitely recommend this app! 5 stars, would give more if I could.

A Little Selah

Jun 04, 2025  on Shopify

I am relatively new to Shopify and needed help setting up an inventory option for an add-on. When I couldn't get that figured out, Lich and Clove from Customer Service walked me through the rest of the steps with videos and quick chat responses. Worth it if you need more variants and options than what Shopify normally allows!

AGM Premiums Plus

Jun 03, 2025  on Shopify

We've migrated our product options from a different, popular app and so far have enjoyed the experience. The app has a very clean and easy-to-use interface. I was able migrate all of our product options over without having to read any guides or documentation. Whenever a question or issue has come up, their live chat support has quickly addressed the issue. Liv has helped me on multiple occasions and their development team has looked into a few issues as well.

mylittle.craftitude

Jun 03, 2025  on Shopify

It has some very amazing features. It's just the system issue, i would say it's a little bit retarded. Anyway, overall it's pretty helpful. Good customer service, way better than complicated and cold instructions files. Jen & Clove helped me a lot!

Presents2give

Jun 03, 2025  on Shopify

Easify gives us the flexibility to offer a wide range of product options on our Shopify store, making it easy for customers to personalize their orders. The platform is user-friendly, and the support team is outstanding. We had a small issue, but Tracy helped us quickly and effectively. Highly recommend!

COCO LENI

Jun 03, 2025  on Shopify

Tried this app hoping it would simplify product options, but it fails to update add-ons or custom options when variants change — a basic requirement. Spent a lot of time troubleshooting with no resolution. Support was slow and not helpful. Other glowing reviews seem suspicious, considering how unreliable the app is. Wouldn’t recommend.

CUZEZ.com

Jun 02, 2025  on Shopify

I had a lot of details and options to add to my customizations and although I didn't find that super easy to navigate on my own, the customer service has been impeccable! I have worked with several reps who have been very helpful, and today Clove knocked it out of the park with her quick & precise solutions, completely understanding my needs and executing them with perfection. I am very grateful for the assistance and hope this addition to our store adds value for our customer and our business. Thank you, Easify!

PANDA PROJECT

Jun 01, 2025  on Shopify

5 star service from Lich, helped me get a custom text box on 1 single product and made it easy from the start! great app too from what I've seen so far :D

Plaque Connectée

May 31, 2025  on Shopify

Application très utile pour mon activité et excellent support de Jen ! Merci beaucoup, vous êtes au top.

Handlevat

May 29, 2025  on Shopify

I had some trouble understanding how the app works, but thanks to Liv, everything became so much easier. She was very patient, polite, and professional. She took the time to explain everything clearly and went above and beyond to help me understand. I really appreciate her support! The support through chat was also very fast, which I really appreciated. I hope the app continues to improve and makes things easier when working with bulk items.I really appreciate her support!

Pleione Creative

May 29, 2025  on Shopify

This is a great app! Tracy was very helpful and prompt with the issue I was having and provided excellent customer support. I was able to add the inputs I needed to my product pages and customize them to match my theme.

Secret Stones

May 29, 2025  on Shopify

I'm very thankful. Everything is working great, and the support has been incredibly helpful and professional.

The Contresens

May 29, 2025  on Shopify

Great experience so far! They have a large array of templates to choose from and the integration into my stores layout has been very smooth. Had a few questions and they were prompt to answer it via their chat function. I ended up having a slightly more complicated issue and the dev team was quick to respond within the 24-48 hour time frame, which ended up being about 1.5 days which is for IT problems, quite stellar. Switched to this app from InfiniteOptions and I'm much happier with this one and they're more affordable with a better UI.

My Training Shop

May 29, 2025  on Shopify

Easify options has proved to be just what was needed for my business to function online. Customer support at the ready too! - thanks so much

Umbratec-System

May 28, 2025  on Shopify

Sehr kompetente und schnelle Hilfe. Der Konfigurator passt gut für die Auswahl unserer maßgefertigten Produkte. Special Thanks to Tracy

The Ark Market

May 28, 2025  on Shopify

Amazing! I had to ask for assistance in regards to the layout of fields I needed. Clove was straight onto it and asked the dev team to add some custom code to my theme - and now it works like a charm! Many thanks!

Prozente Momente®

May 28, 2025  on Shopify

The app is absolutely perfect for offering personalized products! It's user-friendly and offers exactly what I was looking for. Whenever I encountered an issue, the support team responded immediately—especially Clove, who's always there when you need help. She does an outstanding job! Highly recommend!

BloomThis MY

May 27, 2025  on Shopify

Awesome Product with Even Better Support I really like this product, but what makes it stand out the most is the support team. Anytime I run into an issue, they’re super quick to respond and fix things. I also love how they take the time to ask questions and really understand what’s going on before jumping to a solution. It’s clear they actually care, and that makes a huge difference!

Rufford's Country Lifestyle

May 27, 2025  on Shopify

Simple to use and the support was excellent - fast and direct EXACTLY what was needed - The product was easy to implement and works as it should.

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