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Customer reviews: Doba ‑ AI Dropshipping

Develop by Shopify

Reviews (44)

Overall rating
4.5

What Merchants Think

The "Doba ‑ Dropshipping" app is generally well-received by merchants, with many praising its user-friendliness and automation features that simplify business operations. Merchants appreciate the app's ability to streamline workflows and provide access to a vast array of products, enhancing their store offerings. While many users report positive experiences, some have encountered challenges with payment processing and customer service.

Key Strengths

  • Fast shipping options that enhance customer satisfaction.
  • Automation features, especially real-time inventory and price updates, saving time and minimizing errors.
  • Wide variety of high-quality and vetted products.
  • Ease of use and a low learning curve, even for dropshipping novices.
  • Seamless integration with Shopify, making store management efficient.

Common Concerns

  • Issues with payment processing, leading to order cancellations.
  • Customer service often criticized for lack of accessibility and responsiveness.
  • Pricing markup concerns with some products not being competitively priced.
  • Limitations in order flow automation and bundling shipping options.

Final Thoughts

Overall, "Doba ‑ Dropshipping" offers substantial benefits for merchants looking to enhance their online stores with automation and a vast product selection. While the app provides significant advantages in terms of efficiency and customer satisfaction, some operational challenges, particularly in customer support and payment processing, could be improved to enhance the user experience.

Risen star

Jul 17, 2025  on Shopify

The time I used to spend chasing suppliers for order updates is now spent growing my business. Doba’s tracking and automation give me hours back every week.

Country Mart

Jul 15, 2025  on Shopify

The shipping times through Doba are impressive. I sell mostly home goods and small electronics, and my customers frequently comment on how fast everything arrives. That level of consistency has helped build real trust in my store.

ghani collection

Jul 15, 2025  on Shopify

The first time I used Doba, I was skeptical — but now I trust it to run the backend of my entire operation. I’ve made fewer mistakes and had way fewer customer complaints since switching.

Luneva

Jul 14, 2025  on Shopify

I joined Doba’s paid plan to work with a specific supplier listed on their platform. At the time, the supplier listed on Doba stated that they ship orders using trusted carriers like FedEx. That was a key reason I moved forward with my business. But when orders were placed, they didn’t ship the way they said they would. The situation impacted me both financially and operationally. I contacted Doba support and explained the issue respectfully. They acknowledged the concern and told me they would escalate it to the supplier. They also said they would follow up with me as soon as they received a response. It’s been nearly 2 months. No update from the supplier. I never received any reply from Doba. Even more frustrating, I later checked the supplier page and found that the shipping policy had been quietly changed. It now states: “Shipments will be handled according to the supplier’s chosen method.” No heads-up. No answers. No ownership. If you're thinking about using Doba based on what they promise about their suppliers or shipping, just make sure to double-check everything before you commit. What’s written in the listing might not reflect how the process really works when it matters. Doba told me they'd follow up after contacting the supplier. But nearly two months have passed, and I haven’t received a single reply. Not even a one-line update. That silence alone speaks volumes.

Creativity Haven

Jul 14, 2025  on Shopify

Doba’s interface is one of the few I’ve used that feels designed for sellers like me — not just developers. The tools are laid out where you’d expect them, and bulk features like CSV imports actually work without breaking the system. It saves me from a ton of repetitive tasks.

Nest Nimble

Jul 14, 2025  on Shopify

Even when I make mistakes, like uploading the wrong product photo, Doba's system makes it easy to fix. I don't need to be a tech exepert - the tools are built for regular people like me.

Shop Urban

Jul 14, 2025  on Shopify

When i had an issue syncing my store, Doba support jumped in quickly and even followed up the next day to make sure things were working. That kind of attention is rare

Beautify Pets

Jul 14, 2025  on Shopify

I love how I can test new niches without spending a fortune. The no-inventory model with Doba makes it possible to explore ideas without risk.

Shops Loom

Jul 13, 2025  on Shopify

I don’t have time to compare dozens of suppliers. With Doba, I can filter by US warehouse and know the products will arrive fast. That gives me peace of mind.

Sahlat Souq

Jul 12, 2025  on Shopify

Honestly, the price I pay for access to Doba is nothing compared to the value I get. One good product that ships fast and sells well easily covers the monthly cost.

Burraq Shop

Jul 12, 2025  on Shopify

Doba’s product selection covers such a wide range — from beauty to electronics. I don’t have to juggle five different suppliers anymore. Having everything in one platform makes fulfillment so much easier.

Bayyah Shop

Jul 12, 2025  on Shopify

Whenever I need help, I don’t feel like I’m left alone. The help articles are actually useful, and if I do reach out, support replies fast. It’s one of the reasons I’ve stuck with Doba longer than any other tool.

Bakhtiva

Jul 12, 2025  on Shopify

What I like about Doba is that I don’t have to babysit my store. Orders come in, sync, and get sent out — all while I’m working at my day job. It’s one of the few platforms that feels truly passive once it’s set up.

Electrolyte

Jul 11, 2025  on Shopify

I used to spend hours every weekend fixing listings and checking stock manually. Now, Doba keeps everything updated in real-time. I’ve taken back my weekends thanks to automation.

Pet Companion Store

Jul 07, 2025  on Shopify

Doba makes it so complicated to use a prepay plan, so that I am not getting charged 2 times for using a credit card. I am getting charged through my stripe account when the customer uses their credit card and then a second time through Doba. When I asked for help setting this up, they would not help me.

TheJoyChest

Jul 01, 2025  on Shopify

They have some good item but the have horrible customer service. I emailed them 3 times and I still haven't gotten a response. The 1st email was sent almost 3 weeks ago and the last one was sent about 4 days ago.

Whisper Bay

Jun 21, 2025  on Shopify

Doba helped me overcome the biggest fear I had — not knowing where to start. It’s not just a tool; it’s like having a structure that guides you from step one to success.

PRWC Gift Shop

Jun 19, 2025  on Shopify

The connection to Shopify is fragile and didn't setup my shipping zone properly. Support didn't have a clue and I had to figure it out myself and when I told them the problem, they said it was a Shopify issue, even though other vendors I use work perfectly. Layer on top of this...no automatic payment when customers order, I have to manually process the backend payment. This is just unacceptable....on to look for a replacement!

Bright Corner

Jun 17, 2025  on Shopify

I’ve tried flashy tools before, but Doba actually delivers where it matters: stability, speed, and support. During peak seasons, the system holds up without hiccups — and that alone makes it worth it.

Mystic Bay

Jun 16, 2025  on Shopify

I thought I’d need a ton of tutorials or YouTube videos to even get started, but Doba’s onboarding is super beginner-friendly. I was adding products and publishing listings within my first hour of signing up.

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