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Customer reviews: Doba ‑ AI Dropshipping

Develop by Doba Dropship

Reviews (49)

Overall rating
4.6

What Merchants Think

The "Doba ‑ Dropshipping" app is generally well-received by merchants, with many praising its user-friendliness and automation features that simplify business operations. Merchants appreciate the app's ability to streamline workflows and provide access to a vast array of products, enhancing their store offerings. While many users report positive experiences, some have encountered challenges with payment processing and customer service.

Key Strengths

  • Fast shipping options that enhance customer satisfaction.
  • Automation features, especially real-time inventory and price updates, saving time and minimizing errors.
  • Wide variety of high-quality and vetted products.
  • Ease of use and a low learning curve, even for dropshipping novices.
  • Seamless integration with Shopify, making store management efficient.

Common Concerns

  • Issues with payment processing, leading to order cancellations.
  • Customer service often criticized for lack of accessibility and responsiveness.
  • Pricing markup concerns with some products not being competitively priced.
  • Limitations in order flow automation and bundling shipping options.

Final Thoughts

Overall, "Doba ‑ Dropshipping" offers substantial benefits for merchants looking to enhance their online stores with automation and a vast product selection. While the app provides significant advantages in terms of efficiency and customer satisfaction, some operational challenges, particularly in customer support and payment processing, could be improved to enhance the user experience.

TheJoyChest

Jul 01, 2025  on Shopify

They have some good item but the have horrible customer service. I emailed them 3 times and I still haven't gotten a response. The 1st email was sent almost 3 weeks ago and the last one was sent about 4 days ago.

PRWC Gift Shop

Jun 19, 2025  on Shopify

The connection to Shopify is fragile and didn't setup my shipping zone properly. Support didn't have a clue and I had to figure it out myself and when I told them the problem, they said it was a Shopify issue, even though other vendors I use work perfectly. Layer on top of this...no automatic payment when customers order, I have to manually process the backend payment. This is just unacceptable....on to look for a replacement!

Sdoodla Designs

Apr 02, 2025  on Shopify

The customer service and chat lines do not help much, once you are forwarded to the actual tech team it can still take days until you are contacted.

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