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Customer reviews: Doba ‑ Dropshipping

Develop by Doba Dropship

Reviews (62)

Overall rating
4.3

What Merchants Think

The "Doba ‑ Dropshipping" app is generally well-received by merchants, with many praising its user-friendliness and automation features that simplify business operations. Merchants appreciate the app's ability to streamline workflows and provide access to a vast array of products, enhancing their store offerings. While many users report positive experiences, some have encountered challenges with payment processing and customer service.

Key Strengths

  • Fast shipping options that enhance customer satisfaction.
  • Automation features, especially real-time inventory and price updates, saving time and minimizing errors.
  • Wide variety of high-quality and vetted products.
  • Ease of use and a low learning curve, even for dropshipping novices.
  • Seamless integration with Shopify, making store management efficient.

Common Concerns

  • Issues with payment processing, leading to order cancellations.
  • Customer service often criticized for lack of accessibility and responsiveness.
  • Pricing markup concerns with some products not being competitively priced.
  • Limitations in order flow automation and bundling shipping options.

Final Thoughts

Overall, "Doba ‑ Dropshipping" offers substantial benefits for merchants looking to enhance their online stores with automation and a vast product selection. While the app provides significant advantages in terms of efficiency and customer satisfaction, some operational challenges, particularly in customer support and payment processing, could be improved to enhance the user experience.

Chris and Alexa Store

Nov 21, 2024  on Shopify

The Connection for payment did not go through and canceled the customer order and had to manually. Hopefully this can be better in the near orders process. This is been good until that happen the only issue so far.

DooDah Distributors

Jan 07, 2024  on Shopify

Some of the product is wholesale and some of it is just marked up and resold by other dropshippers. you have to really do the homework on your pricing and compare to other sites like CJDropshippers etc. order flow doesnt seem to be automatic and you have to sync it through. Not a way to bundle products and do bundle discounts even if the wholesaler on doba is the same supplier for both products. doesnt seem to be a way to consolidate shipping for same supplier multi product. customer service is an AI chat box that is not better than a commodore 64. you wont be able to talk to a live human at least on weekends if you are trying to get a first order in and the chat box is useless. it just kept telling us to upgrade.

PetsUnited's Petshop

Dec 05, 2023  on Shopify

I get a 4 dollar free from doba and shopify i dont think its far that i already get a small percentage from this and you just take it away. Thats a ridiculous fee charge.

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