WHEN I PURCHASED THE $299 PLAN IT SAID THE INVENTORY LIST WAS 15,000 PRODUCTS BUT THERE WAS NO CAP ON THE PRODUCTS THAT CAN BE LISTED TO THE STORE. NOW ALL OF A SUDDEN THERE'S A CAP OF ONLY 2500 THAT CAN BE ADDED TO THE STORE! HOW DOES THAT EVEN MAKE SENSE? WE'RE PAYING $299 A MONTH FOR JUST 2500 PRODUCTS????? ALSO IF THAT'S THE CASE WHY EVEN BOTHER HAVING AN INVENTORY LIST OF 15,000? BTW I PAID AND BOUGHT ADD ONS FOR ANOTHER $180 ON TOP OF MY EXISTING PLAN TO THEN LATER FIND OUT WE ARE CAPPED AT LISTING ONLY 2,500 PRODUCTS!!!

I joined Doba’s paid plan to work with a specific supplier listed on their platform. At the time, the supplier listed on Doba stated that they ship orders using trusted carriers like FedEx. That was a key reason I moved forward with my business. But when orders were placed, they didn’t ship the way they said they would. The situation impacted me both financially and operationally. I contacted Doba support and explained the issue respectfully. They acknowledged the concern and told me they would escalate it to the supplier. They also said they would follow up with me as soon as they received a response. It’s been nearly 2 months. No update from the supplier. I never received any reply from Doba. Even more frustrating, I later checked the supplier page and found that the shipping policy had been quietly changed. It now states: “Shipments will be handled according to the supplier’s chosen method.” No heads-up. No answers. No ownership. If you're thinking about using Doba based on what they promise about their suppliers or shipping, just make sure to double-check everything before you commit. What’s written in the listing might not reflect how the process really works when it matters. Doba told me they'd follow up after contacting the supplier. But nearly two months have passed, and I haven’t received a single reply. Not even a one-line update. That silence alone speaks volumes.

Doba makes it so complicated to use a prepay plan, so that I am not getting charged 2 times for using a credit card. I am getting charged through my stripe account when the customer uses their credit card and then a second time through Doba. When I asked for help setting this up, they would not help me.

I subscribed on shopify but i can not acces my acount. This is twice beeing. Last month same issue. I Every month same issue. Cancelled my subscription

Firstly, Their product descriptions are horrible. THey are a dropshipper shipping from a dropshipper there are much cheaper prices elsewhere. Secondly, i received an order and was ready to check out, got approved for their payoneer partner, and Doba's site wouldn't allow me to proceed using that method. So now i had to pay their credit card processing fee. Overit.

HORRIBLE!! I repeat HORRIBLE!! I started with Doba about 7 months ago and nothing has improved! They just keep making excuses while you are trying to explain the problem you are having. You can't speak with a supervisor! They just hide behind the keyboard and email you! Poor management!! I see that I am not alone looking at some of the other reviews.

There is no option to put in an FPO address, with no FPO option there is no way for me to use the platform. Called Customer Services and was on the phone for 2 hours to try to fix the issue and was not able to add the address. I kept getting told that they would call me back in 24 hours with an answer. I had to ask for an hour to talk to a manager, then the manager told me that she would talk to the billing department and was going to call me in 24 hours. I told them that I have not been able to use the platform because of this and requested a refund and was told that the manager could not do it and had to ask the billing department to do it and was not sure if it was possible.