We've been using it for a LONG TIME, but it always had some issues. If you do not have loads of downloads and you are not afraid of reuploading files (because they WILL vanish), and files randomly corrupting (like one of the files from a zip document going completely missing) then this is the app for you

Works, but has issues. Not fully compatible with Flow. We use Flow to capture payment only once an order has been shipped. For orders that contain a mix of shipped and digital items, the digital items get stuck as "unfulfilled" as Digital Downloads appears to only fulfill items if payment is immediately captured at order creation. Even after we manually press fulfill on digital items, nowhere in the timeline is the emailing of the download links logged.

I liked very much. Is easy to use and works fine. One improvement I would do is to put a order search bar to go directly to an order and not having to scroll all the way down, some times many pages, to find an order and solve a problem. The rest is awesome. thanks!

I was surprised to see so many negative reviews of this app. For me, it works perfectly. I have no complaints—easy to install, simple to use, and completely reliable.

No me permite subir archivos de excel que pesan 345kb. Mi tienda es especializada en productos digitales, yo vendo plantillas de excel y ahora no puedo subir porque sucede un error inesperado

nicht stabil, Dowonloadlinks funktionieren oft nicht, keine Möglichkeit Audios online zu hören als test für Programmierer, Hörproben und Testversionen aufwendig zu installieren

I don't know why but recently some of my files disappear randomly from the digital download app or are tagged as "Unattached digital files" so I need to check all my product to see if the files are still here and upload it back (even with no file the app say it was a file so you cannot filter the one without a file). A bit annoying (I have more than 200 products to verify and reupload).

Will randomly loose your files (they literally disappear), or they will forget to update the SSL certificate, or all the URLs will expire... Be ready for some random issues and always keep a backup of your files.

This app is good and does mostly what we need. The unfortunate part is that Shopify recommends the New Customer Accounts type. However, their own app is not built to use the New Customers Accounts type.

When it works, it is amazing but I've been receiving emails from customers saying they never received an email with their downloads... they can't find it in their spam either.