Transitioned an extensive collection of digital products to Fileflare and couldn't be happier! Most importantly, the customer experience is far better than our previous digital download platform. The backend interface is also easier to use, and their v2 update allows us to handle everything within our Shopify admin. Only feature missing that we use (on a pretty limited basis) is the ability to deliver license codes. Overall, terrific app to manage digital products.

I have been on shopify for more than 6 years, but haven't seen such a good , robust app and on top of that the support from William and team is amazing. I wish I could give 10 stars :)

The flexibility to send either direct files or download links is a game changer. My clients love how easy it is to access their templates, and it’s super convenient for me as a store owner.

Managing multiple Excel and Word templates used to be a headache, but with Firefly’s organized dashboard, everything is easy to find and update. The interface is clear and beginner-friendly.

Flexible download links. I can share either the file itself or a custom download link. This makes things so much easier for my customers.

I love the ease of uploading and connecting the uploads to the products in my Shopify store. It is a straightforward, easy process. I am not that tech-savvy, but this app was easy to set up with clear, easy-to-understand instructions. I had a few questions and needed help with one thing, and these were answered quickly. I would recommend this App to anyone wanting to add large PDF files or any-sized file to their store, so easy!

The app works really well at all times. Have had many sales and no complaints, downloads has worked perfectly. But also incredible support. Very fast replies, and not only fast, but also very good answers. The app is good so you probably won’t need help, and if you do need help, it’s just one message away!

We have used Fileflare throughout the entire lifecycle of our business (almost 2 years on the premium plan) and we were very satisfied the whole time. The app offered us a a very complete solution straight out of the box with a lot of means to customize it to our needs and the price is more than honest for what we got. Our tickets were answered and solved promptly, our exchanges were always very respectful and positive, the service never encountered issues. Definitely recommend it!

We have been on a lookout for a new app as SendOwl increased our pricing massively. William has been AMAZING! We had nearly 1000 products to move and thousands of orders. I was really worried that something will break and SendOwl was not exporting us the correct data either - which was a pain. William has been so patient with me - helped us with the migration and made it EFFORTLESS. I am not a techy person and yes the backend can seem overwhelming at the start. But slow down, email the team and breathe. This is likely your best choice for downloadable products in Shopify. We have just set our Annual plan with Fileflare and look forward to using it for years to come.

Amazing.. William literally was incredibly responsive in helping me set it up and the app works exactly like I need it to. Absolutely amazing customer service in helping me migrate and set up the app.