I have been on shopify for more than 6 years, but haven't seen such a good , robust app and on top of that the support from William and team is amazing. I wish I could give 10 stars :)

The flexibility to send either direct files or download links is a game changer. My clients love how easy it is to access their templates, and it’s super convenient for me as a store owner.

Managing multiple Excel and Word templates used to be a headache, but with Firefly’s organized dashboard, everything is easy to find and update. The interface is clear and beginner-friendly.

Flexible download links. I can share either the file itself or a custom download link. This makes things so much easier for my customers.

I love the ease of uploading and connecting the uploads to the products in my Shopify store. It is a straightforward, easy process. I am not that tech-savvy, but this app was easy to set up with clear, easy-to-understand instructions. I had a few questions and needed help with one thing, and these were answered quickly. I would recommend this App to anyone wanting to add large PDF files or any-sized file to their store, so easy!

The app works really well at all times. Have had many sales and no complaints, downloads has worked perfectly. But also incredible support. Very fast replies, and not only fast, but also very good answers. The app is good so you probably won’t need help, and if you do need help, it’s just one message away!

We have used Fileflare throughout the entire lifecycle of our business (almost 2 years on the premium plan) and we were very satisfied the whole time. The app offered us a a very complete solution straight out of the box with a lot of means to customize it to our needs and the price is more than honest for what we got. Our tickets were answered and solved promptly, our exchanges were always very respectful and positive, the service never encountered issues. Definitely recommend it!

We have been on a lookout for a new app as SendOwl increased our pricing massively. William has been AMAZING! We had nearly 1000 products to move and thousands of orders. I was really worried that something will break and SendOwl was not exporting us the correct data either - which was a pain. William has been so patient with me - helped us with the migration and made it EFFORTLESS. I am not a techy person and yes the backend can seem overwhelming at the start. But slow down, email the team and breathe. This is likely your best choice for downloadable products in Shopify. We have just set our Annual plan with Fileflare and look forward to using it for years to come.

Amazing.. William literally was incredibly responsive in helping me set it up and the app works exactly like I need it to. Absolutely amazing customer service in helping me migrate and set up the app.

FANTASTIC custom service! I just left SendOwl after they increased prices from $19/month to $159/month. I use Amazon S3 storage to host my files, and it was tricky getting it set up. Customer service for Fileflare went back and forth with me, troubleshooting the issue, until it was finally resolved - and assured me they would never do something so crazy as to do a 736% price increase. I love that they have a few more options than SendOwl, and custom service is way better! Definitely worth the $29/month!

I wish I could give 10 stars!! I'm not very tech-savvy, so I really appreciated how supportive and responsive the team behind this app has been. Everytime I had a question, they replied quickly- with the same friendly, helpful, and informative tone each time. They truly went above and beyond to make sure everything worked perfectly on my store. It's such a relief knowing that real support is just a message away. I couldn't be happier and highly recommend this app and their outstanding service!

This is the best app out there hands down Left sendowl when they changed their structure, best move we made. Wish we would have switched before

We've just transitioned our entire product line from Sendowl to Fileflare - I was expecting the normal days of headscratching and issues a change linke this would create and instead it was an incredibly smooth process . The documenation and migration tools provided are so well presented, I've not needed to use the migration service and completed everything in about 14 hours. I love the system of creating digtal assets and then connecting a number of these to our products - this makes so much more sense for us and best of all, thanks to the excellent instructions we migrated everything from S3 storage to Cloudflare R2 and now have quicker downloads with reduced hosting costs. We needed to contact support and got a reply in less than an hour ( we are in the UK same as William, the owner of the platform ) and it appears there's even more coming This service also has app blocks available - perfect for setting up downloads in the latest Shopify enviroment. If you are reading this, you are obviously considering it - please don't hesitate to run the trial and get setup - Quality coding and delivery systems like this arent always a given, this app is excellent on all counts

I've tested many apps for my Shopify store, and Fileflare stood out with the best balance of easy installation, clean design, and affordability. I’m glad I found it!

I use this growth plan of the same app for my first shopify shop. I have also installed on my german shopify shop. It has all functions I need such as IP - download trackings with limitations. I had a request to add download link on order confirmation email. They have helped at night and installed in less than an hour. very quick support. Thanks a lot!

I was terrified about switching digital download apps, but I could not justify the price increase of the app that I was using with my niche market. I talked to my business partner and I decided yesterday was the day. I have nearly 140 digital products and I copied all my the zip files and put them in a Dropbox folder so they were all in one place. I then followed Fileflare's migration instructions and it was seamless. I uploaded my files and then attached my products. This process was easier to do from the assets folder as I have product variants. When it got to settings, I could do the basics, but Will helped me out this morning with adding coding to a few things. As long as customers log into their accounts, they can reach their downloads and they will now come from Fileflare. If they try to use the links in their old emails, the links will appear removed. That is ok, I will send out a mass email and explain to my customers that I have switched providers. I can also always send them a new link from the Fileflare app.

how can anyone not like this app. does exactly it says, well executed and good UI. Cant fault it in the slightest

Slow customer support, it does the job for 1 product and do like the interface, but when tried to apply to a bundle did not work.

I had a problem downloading the files but William Suton was really great. He helped me for over a week and came up with solutions. When I was about to give up he came up with a new idea and that turned out to be the solution! Really great. So happy that my website is working great again and I can now sell my products without worries.

We've been using Fireflare for a few years now, and i will be honest with you, in my opinion, if you are selling digital goods, look no further! I honestly forgot to write a review a long time ago, but yesterday night (saturday) there was an issue regarding the downloads themselves, which obviously is a big issue. Despite it being a sunday, the support team got back to me early in the morning, and by 14:00 the issue was resolved. They updated me multiple times throughout the process, explaining what was going on. 10/10 support, and service.