I have been able to muddle through the set up without any support. There is no support as far as I can see for this app - I tried booking an online support call - no appointments available! Also the "get help via live chat" button is not working.

Nejla and her team answered all my questions! I was able to get an issue fixed very easily. I would definitely recommend SkyPilot to anyone who sells digital files.

The customer service is impeccable. Keenan has been such as tremendous help. It is very fast to get things sorted.

Been using the app for a few months and I needed help, I got an awesome customer service, had real help whitin minutes Cherose helped a lot in the process!

Customer service is great! They are very helpful with resolving any issues. Adding files is super easy.

I have been using the free version of this app for a few months. It's quite easy to set up and does exactly what I was looking for. Recently, our customers let us know that they couldn't download our files on their Android phones, as the "download" button was not visible. I couldn't solve the problem myself, so I contacted support and they responded within a few minutes and solved the problem right away. I am very thankful for their help, despite me using the free version. Would recommend if you are a small business and looking to share files with customers!

A really great product for my digital download freebie for website on Shopify. I had a small issue with my email confirmations and Nitesh from the Merchant Success team was able to help instantly. Very happy with this service & highly recommend. Thanks!

They have been very helpful with our request and has responded within 24 hrs. Thank you so much for your help!

Its a great App! We use it for a long time. Its easy to understand, easy to use and gives us a lot of value in our shop. The support is fast and they find solutions. We can definitely recommend it!

Sky Pilot is a great app. I could not run my digital shop without it. Customer service is also amazing. Highly recommend.